Average salary: Rs1,705,909 /yearly
More statsSearch Results: 146 vacancies
Job Title:
Manager, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement... ...of relevant experience in Workforce Management
Expertise in RTA, Capacity Planning, Forecasting, and Scheduling
Proficient in...
...with a knack for maximizing efficiency
Were seeking talented RTA/Schedulers in Mumbai and Pune to join our client dynamic BPO team... ...(5 days window starts from 1.00pm to 2.00am)
RTA Scheduler, RTA, Real Time Analyst, WFM, Work Force Management, Capacity Planning
...Signzy’s unique solutions offer 75% cost reduction in customer onboarding and almost 3X increase in business efficiency.
Wayne Secure RTA Service Limited is a wholly owned subsidiary of Signzy Technologies, which shall function as Registrar and Transfer Agent (RTA) and...
...Description
We are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands... ...in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower...
...Ready to take your Workforce Management (WFM) skills to the next level
Were seeking a seasoned Assistant Manager WFM in Mumbai or... ...rotational UK Shifts (5 days window starts from 1.00pm to 2.00am).
RTA Scheduler, RTA, Real Time Analyst, WFM, Work Force Management,...
...the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets.
The...
Job Title:
Manager I, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business...
Job Title:
Manager I, WFM
Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business...
...Designation: Lead WFM Shifts: 24x7 ( including night shifts ) – Shifts will be assigned based on the business requirement.
Work Location: Chennai, Perungalathur ( work from Office )
Roles & Responsibilities:
Monitor queue for adherence
Monitor queue and...
Job Title:
Analyst, WFM Automation
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
...skills, attention to detail, positive professional attitude, and the ability to work in a team environment. • Should have knowledge on WFM activities & role in an Organization • Must well versed with WFM calculation & logics • Report deviations, Plan vs. Actual and it’s implication...
...level performance and reporting any significant variations from volume forecast, AHT assumptions, and shrinkage factors to Operations and WFM leadership.
Drive real time management performance for In-house contact centers and Vendors.
Drive skilling and priority...
...Manager - WFM/BI - BFS035879
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
Job Title:
Sr. Supervisor, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...
...Manager - WFM - HIG017302
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
...our prospects and customers to enhance business processes through the demonstration and configuration of the Workforce Management ( WFM ) and other NICE solutions
Development of compelling commercial customer propositions and ROI models, working along-side the Sales Account...
...resources based on demand
Additional Job Description
Minimum 10 years of overall experience
Minimum 7 years of experience in WFM / RMG functions in IT Industry is a must.
Proficiency with Excel, Word and PowerPoint & Reporting Tools
Ability to work...
...Assistant Manager - WFM - HIG017299
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create...
...hiring candidates to work out of one of the following locations:
Bangalore, KA, IND BASIC QUALIFICATIONS
6+ years’ experience in WFM and/or Capacity Planning - Contact Center support role required.
Demonstrated experience and success in Cap Planning oriented projects...
...Senior Manager : WFM - INS023533
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
