Average salary: Rs283,124 /yearly
More statsGet new jobs by email
- ...environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest... ...domain knowledge in resource management demand planning and MIS. Strong execution skills with focus on meeting timelines and delivering...MISWFMFull time
- ...environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest... ...domain knowledge in resource management demand planning and MIS. Strong execution skills with focus on meeting timelines and delivering...MISWFMFull time
- ...Prepare various reports for Operations to analyze the trends. Implements logics over Excel to prepare new templates. Qualifications : Bachelors Degree and good WFM knowledge along with basic excel skills. Remote Work : No Employment Type : Full-time...WFMFull timeRemote job
- ...Total Years of Experience* 7 Years Detailed JD *(Roles and Responsibilities) Experience in UKG Pro WFM or similar workforce management systems with hands-on experience in managing testing and defect management. Good Experience in creating...WFMFull time
- Mandate Requirements HR Reporting Working experience on HR data Managing HR data Analyzing and Creation of HR reports Power Bi dashboards. Setting up KRIs for the HR team Stakeholder management Excellent Communication Technical Skills Advanced...WFMFull time
- Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture including its various components functionalities and capabilities. This encompasses familiarity with the platforms digital routing reporting and administration...WFMFull time
- ...delivering accurate forecasting models to support business objectives. This position requires a strong analytical mindset proficiency in WFM tools and the ability to collaborate across departments to drive operational excellence. Key Responsibilities: Forecasting and...WFMFull time
- ...various KPI's to maintain the SL for the process. Prepare various reports for Operations to analyze the trends. Implements logics over Excel to prepare new templates. Qualifications Bachelors Degree and good WFM knowledge along with basic excel skills....WFMFull time
- ...delivering accurate forecasting models to support business objectives. This position requires a strong analytical mindset proficiency in WFM tools and the ability to collaborate across departments to drive operational excellence. Key Responsibilities: Forecasting...WFMFull timeWorking Monday to FridayFlexible hours
- ...problems quickly Previous working experience in a HRIS role is essential (6 years) Hands on experience with HR software (HRIS) UltiPro WFM and/or Kronos essential for role Hands on experience with HRIS reporting UltiPro BI reporting module PowerBI Crystal Reports WFM...WFMFull time
- ...innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and...WFMRemote jobShift work
- ...Responsibilities: Workforce Management (WFM) Managing user schedules; Setting up maintaining and monitoring user schedules and exceptions Incident Dispatch: Receive and dispatch support incidents Assigning incidents to the correct functional areas...WFMFull timeFlexible hours
- ...What success looks like in this role: Responsible for managing the delivery for few clients. Delivery includes implementing the FSR (WFM) Cycle end to end. Knowledge Enhancement Focus on improvement areas by client for all FSR (WFM) metrics Effective Coordination...WFMFull time
- ...meaning of work , and be a part of the team raved by Clients, Job-seekers and Employees. If you are a Testing Lead -UKG Pro WFM/Dimensions looking for excitement, challenge and stability in your work, then you would be glad to come across this page. We are an...WFMLong term contractContract workHybrid work
- ...analysis and reporting. Provide accurate and timely weekly monthly MIS reports. Excellent communication skill in oral and written. Hands-... ...data to ensure accuracy experience is creating Dashboards WFM Tools Competency i.e. Able to work on MS-Office Excel Word & PPTs....WFMFull timeRemote job
- ...data validation, reconciliation, and analysis to support decision-making. - Identify process gaps and propose improvement initiatives for WFM processes.Testing, Deployment & Support :- Create test scripts and perform unit, integration, and user acceptance testing (UAT). -...WFM
- ...Job Purpose and Impact We are seeking a versatile UKG Pro WFM specialist with deep expertise in UKG Pro WFM including Timekeeping Attendance Accruals and Boomi integration (CRT functional builds). This position will play a pivotal role in optimizing and maintaining our...WFMFull time
- ...yrsJob Description :- 4+ years of hands-on technical experience supporting, implementing, and integrating the Infor Workforce Management (WFM) suite (formerly known as Workbrain).Required Qualifications & Skills Experience :Technical Expertise (Must-Have) :- Infor WFM Core :...WFM
- ...Role: WFM - Analyst Job purpose: To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy. Key areas of responsibility: Forecasting and capacity modeling Analysis of historic...WFMFull timeWorking Monday to FridayFlexible hours
- ...Manage routing strategies, IVR flows, SIP server configuration, and call flows.- Troubleshoot issues related to Genesys Framework, Routing, WFM, SIP Server, GVP, and integration components.- Collaborate with cross-functional teams to gather requirements and deliver customized...WFMImmediate start
- ...the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay. Overview The WFM Team Lead is responsible for managing real-time operations ensuring a smooth day-to-day delivery and achievement of service levels....WFMFlexible hoursWeekend work
- ...compliance, and operational standards- Oversee implementation of voice, IVR, routing strategies, omnichannel (chat, email, SMS), bots, and WFM- Configure and manage integrations with CRM, ERP, databases, and third-party platforms- Act as SME for Genesys Cloud CX, defining...WFMFull time
- ...level performance and reporting any significant variations from volume forecast, AHT assumptions, and shrinkage factors to Operations and WFM leadership. Drive real time management performance for In-house contact centers and Vendors. Drive skilling and priority...WFM
- ...messages business updates and Team Time agenda items. Support function management Working closely with Training Quality Risk Transformation WFM HRBPs facilities IT to ensure effective operations Leading and Engaging People: The ability to work effectively in a diverse multi-...WFMFull timeRemote job
- ...management ~ Proficient knowledge and understanding of Workforce Planning platforms and practices both internal and cross-LOBs required ~ WFM experience or knowledge ~ Working knowledge of telephony/call routing and workforce platforms ~ Knowledge of basic Statistical...WFMFull timeFlexible hours
- ...compliance. This acquisition reinforces Payoneers mission and solidifies Skuads role as a trusted partner for global workforce management (WFM). This role will be part of our WFM business unit. Role Summary To achieve our mission to enable remote employment globally we...WFMFull timeInternshipWork at officeLocal areaRemote job
- Job Title UKG Boomi Integration Engineer / Integration Developer Domain / Industry UKG Boomi Integration (WFC / WFM) Work Location Any Client Delivery Center Work Mode Hybrid Shift Timings Second Shift 2:00 PM to 11:00 PM Interview Mode Face-to-Face / Virtual...WFMFull timeHybrid workShift workAfternoon shift
- ...Experience using BI tool such as Looker and Salesforce and proficient in the use of workforce management tools SQL experience a plus Experience meeting with and presenting information to senior leadership. WFM Forecasting Headcount planning Scheduling/RTA....WFMFull timeFlexible hours
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the...WFMFull time
- ...Knowledge of contact center operations KPIs SLAs and compliance needs in insurance. Familiar with IVR/IVA and core telephony including WFM KM Quality Reporting analytics Agent Assist AI enablement. Document user stories and acceptance criteria while collaborating with...WFMFull time