Search Results: 5,750 vacancies
...better.
We are inviting applications for the role of Manager, MIS & Reporting
You&rsquore responsible to operate a MIS and Reporting... ...staffing changes to match the call demand & co-ordinate with the WFM resource daily to ensure adequate staffing is maintained.
....
...Job Title : Sr. Associate WFM (MIS)
Location : Pune
Experience : 2 Years
Skills : Should have strong knowledge on Ms Excel Advanced Formulas & Contact Center Formula ( AHT, Shrinkage, Attrition, SLA, Occupancy, Utilization, SLA ) . If known VBA, Python is an added...
Please share cvs to [HIDDEN TEXT] Analysis – Strong Analytical skills
• Should be able to handle & achieve the departmental requirements
• Maintain data integrity
• Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting...
...bias based upon these groups.
Job Responsibilities (Manager WFM (RTA)) -
Responsible to manage c apacity Planning, Scheduling,... ...Avaya, Variant, Blue Pumpkin
Maintain data integrity
Own the MIS delivery for the account with respect to all aspects of WFM Planning...
Job Title:
Manager, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business...
Job Description
Role and Responsibility:
Responsible for Reports and Data from Operations and Support
Responsible for adhering the processes
Ensure accurate forecasting of call volumes are done so as to effectively manage the roster.
Sound understanding of ...
...Assistant Manager - WFM - HIG017299
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape... ...role of Assistant Manager, WFM
You’re responsible to operate a MIS and Reporting team which will support the data and information...
...Job Description
Job Title:
Manager I, WFM Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world...
...Manager - WFM/BI - BFS035879
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
...Familiarity with relational database management systems
Must have 8-10 years of overall work experience
With 3-5 years of experience in WFM, MIS, Business Intelligence, Data Analytics activities, Microsoft Power BI, Tableau, or related roles
Should have Experience in...
Job Title:
Analyst, WFM Automation
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
...The Engineer to WFM Systems will provide support to the maintenance, enhancement and development of the two On-Prem NICE WFM systems.
This role will work closely with peer Engineers, our Nice Vendor, WFM teams, clients and other IT and operational departments. This...
Job Title:
Associate, WFM Reporting
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
...Process Developer - WFM - HIG015816
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep... ...you!
Minimum qualifications
· Graduate with good experience in MIS & Reporting
· Good knowledge of advanced excel (VLOOKUP, COUNTIF...
...WFM/BI - Assistant Manager - BFS035883
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create...
...create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Job Details :Role : WFM - Specialist - RTAYears of experience: 1+ YearsLocation: VizagWork Mode: Work from OfficeQualification: Any GraduatesJob Description:Responsibilities...
...Job Description
We are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon...
Position Summary
The Workforce Management (WFM) Specialist's primary responsibility is to preserve the centers ability to
meet contractual service level metrics of each program. This position provides frontline, 24X7 support for
all Percepta programs, with an emphasis...
...Ready to take your Workforce Management (WFM) skills to the next level?
Were seeking a seasoned Assistant Manager WFM in Mumbai or Pune to join our client high-performing BPO team! Are you an analytical leader with a passion for optimizing operations? Do you thrive in...
Job Title:
Assistant Manager, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future...