Average salary: Rs824,999 /yearly
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- Mandate Requirements HR Reporting Working experience on HR data Managing HR data Analyzing and Creation of HR reports Power Bi dashboards. Setting up KRIs for the HR team Stakeholder management Excellent Communication Technical Skills Advanced...WFMFull time
- ...Designation: Deputy Manager WFM Experience: 5-6 Years Educational Qualification: Any Graduate (Preferred - Math and Statistics)This WFM resource is responsible for managing/governing forecasting accuracies on Interval/Daily/Weekly and Monthly level. Individual should be able...WFMLong term contractFull timeTemporary workRemote job
- ...technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook. We are inviting applications for the role of Manager Work Force Management (WFM) Responsibilities Will act as a liaison between the GCC and Site WFM teams. Communication and Presentations...WFMFull timeRemote job
- ...seekers and Employees. If you are a Testing Lead -UKG Pro WFM/Dimensions looking for excitement, challenge and stability in your... ...Testing Lead with a strong background in UKG Pro Workforce Management (WFM) / Dimensions implementations . The ideal candidate will have...WFMLong term contractContract workHybrid work
- As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global Customer Care space.... ...with Customer Care systems and enterprise applications such as CRM, WFM, and telephony platforms. Familiarity with Salesforce and Amazon...WFMFull time
- ...Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager Job Description & Summary At PwC our... ...role involves in -depth understanding of processes across various WFM modules and the ability to define various strategies and leading...WFMFull time
- ...Over 5 years of experience managing process training for a customer service contact center New Hire Trainings and Training Initiatives for... ...operations and quality team. Drive soft skills logistics with facility WFM Ops and all other functionsShould be knowledgeable on the...WFMFull timeRemote job
- ...for yourself, and a better working world for all. EY- Global Delivery Services (GDS) – People Consulting (PC) – Work Force Management (WFM) – Manager Managing global workforce in today’s fast changing and highly disrupted environment is becoming increasingly...WFMFull time
- ...Posted 1 week ago Job Be an early applicant About the job Manages all performance of the SD Technicians in a 24/7 x 365 call center... ...accordingly.Communicates Coverage deviations to Management and WFM Accomplishes call center human resource objectives by...WFMImmediate start
- ...Position Description: Title: Assistant Manager RMG (Work force Management) Location: Hyderabad Shift: Day Shift Mode of Work:... ...workforce processes and recommend improvements Support implementation of WFM tools automation and best practices Ensure compliance with...WFMLong term contractFull timeWork at officeShift workDay shift
- ...practical experience). Minimum 5 years of experience in Incident Management within an ITSM environment. Strong understanding of ITIL... ...alerts received from systems such as RAID Smart Bear SOA and WFM Success Rate tools . Ensure strict adherence to Standard Operating...WFMFull timeRemote jobShift work
- ...What Well Bring: The Real-Time Adherence (RTA) Manager is a strategic leader responsible for overseeing global real-time operations... ...Prepare team members for advancement within Workforce Management (WFM). Operational Oversight Monitor intraday performance queue...WFMFull timeRemote jobShift work
- ...applications for the role of Product Expert Customer Service (Senior Manager) A Product Expert / Product Manager in the Customer Service... ...training and product domains. Collaborate with training quality WFM and operational leadership to ensure product changes land...WFMFull time
- ...teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook. Inviting applications for the role of Senior Manager WFM Contact Center & Back office! The Call Center Workforce Manager will manage the operational activities & transformation...WFMLong term contractFull timeTemporary work
- ...today. Get to know us at and on LinkedIn X YouTube and Facebook. We are inviting applications for the role of Senior Manager-Talent Match! The Senior WFM/Resource Manager is accountable for aligning workforce capacity with business demand to optimize productivity cost and...WFMFull timeSeasonal workLocal areaShift work
- ...Manage RTA for various locations. Keep tracks on various KPIs to maintain the SL for the process. Prepare various reports for Operations... ...new templates. Qualifications : Bachelors Degree and good WFM knowledge along with basic excel skills. Remote Work : No...WFMFull timeRemote job
- ...Servicing, Endorsements, Certificates, Billing, and Carrier Coordination. Monitor daily workflow allocation, queue management, operational dashboards, WFM inputs. Ensure compliance with licensing restrictions, process controls, QA, audit standards. Conduct RCA for...WFMFull timeHybrid work
- ...parity.- Develop migration roadmap, including phased cutover plans and risk mitigation strategies.- Define integration patterns for CRM, WFM, reporting, and telephony systems.- Provide architectural guidance to developers and infrastructure engineers.- Review and approve...WFM
- ...position requires a strong analytical mindset proficiency in WFM tools and the ability to collaborate across departments to drive... ...Identify opportunities for process enhancements within workforce management and forecasting functions. o Implement best practices and innovative...WFMFull time
- ...our HR Technology team. In this role, you will be responsible for driving the configuration, optimization, and support of UKG/Kronos WFM solutions, ensuring alignment with business operations, compliance requirements, and workforce efficiency. Experience with the Kronos...WFMContract workImmediate startRemote job
- Description : Job Title : Business Analyst Functional Consultant UKG PRO WFM Specialist.Location : Hyderabad (work from office ).Employment... ...for a highly skilled Kronos Functional Consultant Workforce. Management (WFM) to join our HR Technology team. You will play a key role in...WFMFull timeWork at office
- ...projects. Skills and Abilities: Strong organizational and project management skills Experience in a fast-paced HR/Payroll environment... ...(6 years) Hands on experience with HR software (HRIS) UltiPro WFM and/or Kronos essential for role Hands on experience with HRIS...WFMFull time
- ...We’re looking for a Workforce Management Senior Specialist to join our team in the Hyderabad office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a...WFMFull timeWork at office
- ...Genesys Cloud telephony architecture.- Implement SIP trunking, DID management, and call routing.- Configure IVR flows, queues, skills, call... ...skills, both verbal and written.- Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems.- Experienced in ACD,...WFM
- ...Genesys Cloud solutions tailored to business needs.- Implement and optimize IVR Bots, ChatBots, Speech Analytics, and Workforce Management (WFM) solutions.- Develop real-time and historical reporting analytics for contact center performance monitoring.- Integrate Genesys Cloud...WFMContract work
- ...This position requires a strong analytical mindset proficiency in WFM tools and the ability to collaborate across departments to drive... ...Identify opportunities for process enhancements within workforce management and forecasting functions. Implement best practices and innovative...WFMFull timeWorking Monday to FridayFlexible hours
- ...Job Purpose and Impact We are seeking a versatile UKG Pro WFM specialist with deep expertise in UKG Pro WFM including Timekeeping... ...to support evolving business needs and ensure seamless workforce management operations. The ideal candidate will be adaptable and ready to assist...WFMFull time
- Description : Job Title : Infor WFM Administrator.Responsibilities : System Configuration : - Configure and maintain the Infor WFM system to meet the organization's workforce management needs.- Customize settings, workflows, and business rules within the Infor WFM application...WFMFull time
- ...Responsibilities: Workforce Management (WFM) Managing user schedules; Setting up maintaining and monitoring user schedules and exceptions Incident Dispatch: Receive and dispatch support incidents Assigning incidents to the correct functional areas...WFMFull timeFlexible hours
- ...years Location: pune JobType: full-time We are seeking a Senior Consultant with deep expertise in UKG Pro Workforce Management (WFM) , specifically across Timekeeping, Accruals, and Integrations. The ideal candidate will have full project lifecycle experience—...WFMFull timeWeekday work