Average salary: Rs3,035,083 /yearly
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- Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring...SuggestedImmediate start
- ...for achieving or exceeding monthly account-service level agreements (SLAs).- Works with... ...overcome barriers and demonstrate effective management of improvement actions.- Ensures chargeability... ...assessment.Technical Skills :- Service Desk Management- ITIL Framework- Incident...SuggestedWork at office
- ...:We are seeking a detail-oriented and technically adept Junior Service Desk Engineer to join our IT support operations. In this role, you will... ..., Slack)d. Internal business applications and tools- Log and manage service tickets using ITSM platforms such as Jira Service...Suggested
- ...countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their... ...procedures compliant with ITIL, the company’s quality management system Log all calls in the Service Desk Call Logging system Strong Knowledge of Computer,...SuggestedWork at officeFlexible hoursShift work
- ...Identify process gaps and escalate to manager where required suggesting resolutions where... ...where required. Work closely with all Service Management Seniors and Managers to align process... ...practices. Be involved in all Service Desk activities and to support the Service Desk...SuggestedContract work
- About the Role : We are seeking a motivated Service Desk Engineer to provide IT support and ensure the smooth operation of our organization... ...IT services.The Service Desk Engineer will be responsible for managing and resolving support requests, troubleshooting hardware and software...Suggested
- ...Role Description The Service Desk Engineer will serve as the primary point of contact for users facing IT issues, providing 24/7 support.... ...quality standards. The engineer will utilize various tools to manage tickets, document resolutions, and consistently strive to maintain...SuggestedFull timeShift work
- ...Job Title: ServiceDesk Engineer Experience: 3– 6 Years OSI Digital islooking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience. This...SuggestedWork at officeFlexible hours
- ...to continuous growth, CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad . The Analyst, IT... ...hardware, software, network, and application-related issues. Manage user accounts, permissions, and access control. Leverage ITIL...SuggestedRemote jobFlexible hoursRotating shift
- ...Technical Associate - Service Desk - ITO092468 Ready to build the future with AI? At Genpact, we don’t just keep up with technology... ...catastrophic events. ~ Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. ~ Document &...SuggestedFull time
- Service Desk Tech L1 Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting... ...strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property...SuggestedFull timeLocal areaShift workNight shift
- ...culture and enhances product reliability? If so, join us as a Service Desk Specialist and play a vital role in our mission. Be a part of our... ...with software and hardware setup and troubleshooting. Manage user accounts and access permissions. Maintain records and...SuggestedLocal areaRemote jobRelocationHybrid work
- ...JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user... ...Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor...SuggestedFull time
- ...Actively hiring Service Desk (Hyderabad) Start Date Starts Immediately CTC (ANNUAL) ₹ 2,50,000 - 3,50,000 ₹ 2,50,000 - 3,50,000 /year...SuggestedImmediate start
- About the Role : We are seeking a highly skilled and motivated Jira Service Desk Administrator to manage and optimize our Jira Service Desk instance in the cloud, hosted on Atlassian. The ideal candidate will possess extensive experience in Jira administration, configuration...Suggested
- ...to work in either morning / afternoon / night shift based on roster.End User Interaction Management :- Responding to tickets (Service Now or other similar ITSM tool) from Service Desk in a Time Bound Manner.- Logging any direct queries / issues coming from end user (via of...Full timeWork at officeRemote jobNight shiftDay shiftAfternoon shift
- ...Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to... ...Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service...Full timeHybrid workShift workNight shiftRotating shift
- ...organization, apply now. We are currently seeking a Senior Service Desk - Technical Support to join our team in Noida, Uttar Pradesh (IN... ...maximum uptime of all users. Role Responsibilities : Manages customer interactions & records reported issues in the ITSM...Long term contractWork at officeLocal areaRemote jobHybrid workShift work
- ...Process Associate – Workplace Services Service Desk - ITO092681 Ready to build the future with AI? At Genpact, we don’t just keep up with... ...-service) ~ Provide Incident, query and service request management and monitoring (incl. escalation) ~ Initial remote desktop...Full timeFlexible hoursWeekend work
- ...is a specialized global business process services partner, providing transformational solutions... .... About the role: Senior Service Desk Analyst The Senior Service Desk Analyst... ...network-related issues. Additionally, you manage and resolve escalated incidents efficiently...Long term contractWork at officeRemote job
