Average salary: Rs3,035,083 /yearly
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Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING
Service Desk Manager (Shift Manager)
Corporate Title
Location: Mumbai, India
About Apex
The Apex Group is a global financial services provider with 13,000 staff across 40+ offices globally. We look to recruit bright...
Skill – Service Desk – Delivery Manager
Level – AD Level (18+ Yrs)
Location – Bangalore
Notice Period – Short Joiners only
Please refer to the below JD:
Location Bangalore India
Position Description Service Desk Delivery Manager – IT Infrastructure Services...
...Job Description: SERVICE DESK ENGINEER
Role : SD Administrator.
Shifts : Rotational ( 5 days WFO 1 way cab facility )
Location... ...activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take...
...and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding... ...).
This will include the handling of support requests, Team Management, Continuous process improvements focusing on faster resolutions...
...What Success Looks Like In This Role:
Job Title: Service Desk Knowledge Management Associate
~ India: Bangalore, Hyderabad
We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help...
...to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s... ...scorecard is maintained as per SoW with respectto TAT, SLA & hits
# Manage all queries or escalate if not resolve as per the...
...Description
Deliver high quality customer service and technical support to our US and... ...maintain and update records in the Incident Management system
Performs analysis of problems... ...submit problem resolutions to the Service Desk knowledge database in order to
assist...
...Cloud Application Operations
Job Type
Contract
JD
Service desk- Should have excellent communication skills. Should have excellent... ...understanding of TCP/IP and networking concepts Configure and Manage Wireless Access Points Troubleshootnetwork and wireless...
...and enterprise consulting firm and the premier provider of supply chain technology & strategy services, material handling automation & robotics, Microsoft solutions and IT managed services. With 20+ years of unmatched domain expertise, enVista serves thousands of leading brands...
...centralized computer systems and taking corrective action when a service disruption occurs. This role will work as part of a larger IT... ...will involve matrix reporting structure with a local team lead and manager as well as a remote technical lead to work with.
This role...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job title:
Analyst - Service Desk Job Description:
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
SERVICE DESK:
Technical Help Desk Support
Min 1 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
Experience in Voice and email Support (US client).
Strong customer service & Handling skills.
Excellent written and verbal...
...provides technology and business consulting services to companies throughout the US and Canada... ...that are serious about scaling, risk management, and developing mature processes – ones that... ...to various situations.
The Service Desk Director is responsible for managing the...
Remote job
...Micro Academy
Job Opportunity for BSc (IT, Computer) or B.Tech , BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA, MSc
Location - Bangalore (onsite)
24/7 rotational shift.
3...
...providing a unique range of analytical testing services to clients across multiple industries, to... ...next generation LIMS (Lab Information Management system), Customer portals, e-commerce... ...Job Description
Title : IT Service Desk Agent
Eurofins is seeking a self-motivated...
Hi Greetings,
Roles & Responsibilities.
1. To maintain high login Efficiency (Availability) for customers
2. To resolve tickets within agreed SLA of ticket volume and time
3. To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements...
Location: Greater Noida Exp: 3 - 6 yrs
*Immediate Joiner Preferred*
Job Description
Excellent Communication skills.
Handle inbound/outbound calls.
Provide Level 1/2 support to the client.
Identify issues and escalate issues when necessary.
Resolve ...
...issues till clousure.
Provide a centralized and a single point of contact for the agreed IT infrastructure management services
Develop and maintain Service Desk Operational Procedures and Processes
Monitor the Service Desk tool for open and pending tickets raised by...
...We have a huge Opening For Service Desk Management For a Renounced MNC Client In Gurgaon Location.
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized...
