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- Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring...SuggestedImmediate start
- ...for achieving or exceeding monthly account-service level agreements (SLAs).- Works with... ...overcome barriers and demonstrate effective management of improvement actions.- Ensures chargeability... ...assessment.Technical Skills :- Service Desk Management- ITIL Framework- Incident...SuggestedWork at office
- ...detail-oriented and technically adept Junior Service Desk Engineer to join our IT support... ...business applications and tools- Log and manage service tickets using ITSM platforms such... ...Outlook configuration, Teams support).- Remote support tools (e.g., AnyDesk, TeamViewer,...Suggested
- About the Role : We are seeking a motivated Service Desk Engineer to provide IT support and ensure... ...Desk Engineer will be responsible for managing and resolving support requests, troubleshooting... ...connectivity issues, Wi-Fi problems, and remote access solutions.- Ticketing & ITSM Tools...Suggested
- ...CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad .... ...support via chat, phone, email, and remote assistance for workstation hardware, software... ...network, and application-related issues. Manage user accounts, permissions, and access...Remote jobFlexible hoursRotating shift
- ...Job Title: ServiceDesk Engineer Experience: 3– 6 Years OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience. This...SuggestedFull timeWork at officeFlexible hours
- ...countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their... ...procedures compliant with ITIL, the company’s quality management system Log all calls in the Service Desk Call Logging system Strong Knowledge of Computer,...SuggestedWork at officeFlexible hoursShift work
- Service Desk Engineer Start Date Starts Immediately... ...Microsoft EXPERIENCE: 2+ years REPORTING TO: Service Delivery Manager RESPONSIBILITIES (INCLUDES ALL TASKS): Responding to IT support...SuggestedImmediate start
- ...DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk... ...Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP... ...Multi factor authentication) · Provide remote IT support using best practices, models,...SuggestedFull time
- ...Identify process gaps and escalate to manager where required suggesting resolutions where... ...where required. Work closely with all Service Management Seniors and Managers to align process... ...practices. Be involved in all Service Desk activities and to support the Service Desk...SuggestedContract work
- ...product reliability? If so, join us as a Service Desk Specialist and play a vital role in our mission... ...hardware setup and troubleshooting. Manage user accounts and access permissions.... ...as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration...Remote jobLocal areaRelocationHybrid work
Rs 2.3 lakh p.a.
Customer Service Manager Start Date Starts Immediately CTC (ANNUAL) ₹ 2,30,000 ₹ 2,30,000 /year Experience...Remote jobImmediate start- Service Desk Engineer Start Date Starts Immediately... ...quality standards. The engineer will utilize various tools to manage tickets, document resolutions, and consistently strive to maintain...SuggestedImmediate startShift work
- ...shift based on roster.End User Interaction Management :- Responding to tickets (Service Now or other similar ITSM tool) from Service Desk in a Time Bound Manner.- Logging any direct... ...systems, networks, printers, and scanners (all remote)- Knowledge of monitoring and maintaining...Remote jobFull timeWork at officeNight shiftDay shiftAfternoon shift
- Service Desk Tech L1 Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting... ...strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property...SuggestedFull timeLocal areaShift workNight shift
- ...specialized global business process services partner, providing... ...About the role: Senior Service Desk Analyst The Senior Service... ...related issues. Additionally, you manage and resolve escalated incidents... ...diagnosing and resolving issues remotely or escalating more complex...Remote jobLong term contractWork at office
- ...Process Associate – Workplace Services Service Desk - ITO092681 Ready to build the future with AI? At Genpact... ...~ Provide Incident, query and service request management and monitoring (incl. escalation) ~ Initial remote desktop support, user access management, password...Full timeFlexible hoursWeekend work
- ...Process Associate - Service Desk - ITO092467 Ready to build the future with AI? At Genpact, we don’t just keep up with technology—... ...catastrophic events. ~ Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. ~ Document &...Full time
- The Analyst, IT Help Desk, will provide first-level technical support via chat, phone, email, and remote assistance for workstation hardware,... ...application-related issues.- Manage user accounts, permissions, and... ...request management.- Utilize Service Desk tools like ServiceNow,...Remote jobRotating shift
- ...Actively hiring Service Desk (Hyderabad) Start Date Starts Immediately CTC (ANNUAL) ₹ 2,50,000 - 3,50,000 ₹ 2,50,000 - 3,50,000 /year...Immediate start
- ...Responsibilities : - Incident Management : Provide first-line support for... ..., and system problems.- Service Request Fulfilment : Handle service... ...for future incidents.- Remote Troubleshooting : Use remote access... ...years of experience in a service desk or IT support role.- Technical...Remote jobShift workNight shift
- ...by the process requirements • Escalates complex problems to the Remote Support Engineering staff or Field Engineering • Maintains call... ...and ensure all cases are updated in the system • Support multiple clients through customer service professionalism and insight...Remote job
- ...embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT...InternshipLong term contractShift work
- ...Multilingual Support Analyst (Dutch) L2 Service Desk Location : BLR,CHE,HYD Shift : Rotational... ...Dutch and English via phone, email, and remote tools - Troubleshoot incidents, perform root... ...- Ability to work independently and manage multiple prioritiesPreferred Qualifications...Shift work
- Role : Service Desk & Infrastructure Administrator - L2Location : BangaloreWork mode : Night... ...Education : Post-secondary degree in IT Management, Computer Science or equivalent mix of training... ...support to all users, both onsite and remote.- Provide training on Microsoft...Remote jobFull timeLocal areaWork from homeShift workNight shift
- Position Summary :We are seeking a strategic and hands-on Director IT Support / Service Desk Manager to lead our IT support function and oversee client-facing delivery teams. This role is responsible for the stability and performance of all internal IT services, while also ensuring...Contract workHybrid work
- ...proactive and customer-focused Level 2 Service Desk Engineer to join our dynamic support team... ...for someone who thrives in a fast-paced Managed Services Provider (MSP) environment and... ...of systems, software, and devices, both remotely and on-site.- Serve as an escalation point...Remote jobFull timeWork at office
- ...Actively hiring Front Desk Manager Start Date Starts Immediately... ...applicant About the job Key Responsibilities: 1. Manage client servicing, scheduling, and ensure discipline 2. Operate salon software...Immediate start
- ...and customer-focused Triage Support Specialist to join our IT Service Desk team. This individual will play a key role in delivering exceptional... ...and user guides to reduce recurring support requests. Manage software license request workflows, including approvals and compliance...Full timeNight shiftWeekday work
- ...Technical Associate - Service Desk L1- ITO092126 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...& troubleshoot if email and AD accounts are not in Sync • Manage and implement active directory standards including object name,...Full timeShift work