Search Results: 33 vacancies
...ServiceNow platform to meet the business requirements
Development of ITSM & any other application custom apps in ServiceNow Platform... ...Certifications
ServiceNow Certified System Administrator (Desired)
ITIL Certifications (desired)
At least 1 mainline ServiceNow...
...platform, utilizing existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people).
~ Ability to... ...Expertise in one or more of the following ServiceNow modules: ITSM, IRM/GRC, SecOps, HRSD, CSM, Integrations
KEY SKILLS &...
...operating model design
Understanding of service management and service operations principles and methods, such as the hourglass model, ITSM, and ITIL
Practical knowledge of process principles and re-engineering e.g. how processes start/end with customers, results-oriented not...
...Conceptual Knowledge of Oracle Unified Directory
Knowledge of ITSM tool like Service Now
Working Knowledge of Oracle Enterprise Manager... ...: Good written and verbal communication, understating of ITIL and IT security Process in corporate environment
Working Knowledge...
...Catalog item implementation, Integration with one or more 3rd party HRSD systems like Workday, SuccessFactors- Good knowledge of ITSM and ITIL V3- Solid, hands-on knowledge of ServiceNow platform, Client/server scripting- Knowledge of JavaScript as an individual contributor...
...ServiceNow Development and Administration.
Experience in one (or more) scripting languages and a fundamental understanding of ITSM, ITIL & CMDB
Advanced skill & experience in integrations & server side scripting (Javascript, etc)
Experience with development and implementation...
...SAMPro
Expertise in implementing various ServiceNow modules like ITSM and CSM
Understanding of Angular-based client-side and server-... ...Hands-on experience in JavaScript
Detailed understanding of ITIL v4 processes
Excellent verbal and written communication skills...
...innovative digital engineering, leveraging ecosystems like ServiceNow, ITSM, ITOM, GRC, CSM, and business management. We automate business... ...g., policies, controls, and risks)
~ Knowledgeable regarding the ITIL/ITSM management framework
~ Excellent verbal and written...
...1 GRC Implementation project involving Risk Mgmt implementation, Compliance, Control indicators configuration
Good knowledge of ITSM, ITIL V3 and Risk/Compliance process
Must be Ready to work in South America Timezone
Solid, hands-on knowledge of ServiceNow platform...
...management, Scripting languages, VERSA SDWAN, Azure/AWS/GCP, Firewall, ITIL v3, Network Infrastructure, Network Performance, RedHat, SIEM... ...installing client-server programs.
Comprehensive knowledge of ITSM help desk ticketing apps.
Familiarity with scripting tools such...
Remote job
...1 GRC Implementation project involving Risk Mgmt implementation Compliance Control indicators configuration
Good knowledge of ITSM ITIL V3 and Risk/Compliance process
Must be Ready to work in South America Timezone
Solid handson knowledge of ServiceNow platform...
...least 1 GRC Implementation project involving Risk Mgmt implementation, Compliance, Control indicators configuration
#Good knowledge of ITSM, ITIL V3, and Risk/Compliance process
#Must be Ready to work in South America Timezone
#Solid, hands-on knowledge of ServiceNow platform...
...● Experience with cloud management and governance technologies (CloudHealth,
CloudCheckr)
● Experience using, and configuring ITSM systems (Zendesk, ServiceNow)
● Familiarity with running mission-critical infrastructure within a 24x7 production
environment...
...response to ensure maximum uptime of all users.
Role Responsibilities
Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions.
Provides technical guidance in activities...
...Mapping, CMDB, Discovery, cloud Discovery and Event management
? Fundamental knowledge of ServiceNow Event Management module and other ITSM modules.
? Exposure to third-party tools for integrations like SCCM, Qualys, Orion and similar tool set.
? Perform...
...infrastructure, Firewall, Load balancing setup, and Security implementation
Excellent communication and interpersonal skills
Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management)
Qualifications
B.E/B.Tech /M. Tech /MCA/ BCA
Additional...
...1 GRC Implementation project involving Risk Mgmt implementation, Compliance, Control indicators configuration
Good knowledge of ITSM, ITIL V3 and Risk/Compliance process
Must be Ready to work in South America Timezone
Solid, hands-on knowledge of ServiceNow platform...
...networking protocols
Experience initiating and working through OEM TAC cases
NOC or Managed Services experience a plus
Experience with ITIL protocols a plus
Ability to cross-train other Infrastructure team members
Able to conduct research into networking issues and...
...applications.
Perform upgrades and customizations of ServiceNow platform applications based on
guidance from project manager, architects, ITIL practice leads and customers.
Leading technical design sessions with the development teams, including the creation of
class...
...working experience in level 1 and 2 support on enterprise applications
~ Experience in delivering IT technical service and process in line with ITIL methodology
~ Basic knowledge on programming cycle
~ Knowledge about Logistics Application would be an added advantage....
