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...ServiceNow Certificates (CSA & CAD & Scripting)- Certificates in ITSM/OTM and IRM are a bonus.- Basic understanding of Business Processes... ...ServiceNow Platform Implementation- Application Creation in ServiceNow- ITIL v3 foundation is a plus.Interview Process :There will be 2 rounds...
...and goals.- Design and implement integrations to create a seamless ITSM ecosystem.- Develop and optimize automation workflows to enhance... ...scripting languages.- Strong understanding of ITSM processes and ITIL principles.- Experience with ServiceNow integration technologies (...
...Process Consulting (BPC), specifically within IT Service Management (ITSM). The ideal candidate will possess a minimum of 4 years of... ...operational efficiency.- Strong understanding of ITSM frameworks such as ITIL, COBIT, or ISO 20000.- Experience working with ITSM tools and...
...managing a team of service desk technicians.- Strong understanding of ITIL framework and service management principles.- Excellent... ...stakeholders.- Experience with service desk ticketing systems and ITSM tools.- Knowledge of incident management, problem management, and...
...Includes Technical- Implementation Of IT Infrastructure Library (ITIL) Processes, Workflow Customization, Ticketing, Process Automation,... ...Manager- ServiceNow Implementation Experience In Employee Center, ITSM, ITAM, ITOM, CSM, FSM & HRSD- ServiceNow App Engine, Custom Application...
...Facebook and LinkedIn. (IR-RMNI)
We are actively seeking a Principal, ITIL Coach . This role is based in Hyderabad, India.
About Rimini... ...Design, deploy, and operate a world-class ITIL/ITSM training program to enable optimal service delivery by support and...
...capabilities.- Evaluate emerging technologies and trends in ServiceNow and ITSM, recommending innovative solutions to enhance service delivery.-... ...Management, and Service Catalog.- Strong understanding of the ITIL framework and ITIL certification preferred.- Excellent...
Job Description
Company Description
#128075;#127996; We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and...
...Engineering Travel Percentage :
0% ServiceNow Developer (SNOW,ITIL) -Chennai/Bangalore -7-10 Years (Shift 2 PM to 11 PM)
Are you curious... ...in development of Service Portal
Strong knowledge with ITSM process
Working Knowledge with CSM, HR and other modules within...
...developing tools and resources to manage major incidents effectively. - Providing periodic major incident metrics reports. Qualifications : - ITIL 4 foundation certificate is required.- Incident Management knowledge and experience demonstrating understanding of both SLA & OLA...
...The ideal candidate will have expertise in IT service management (ITSM), business configuration, and basic ServiceNow modules to support... ...catalog, and configuration management database (CMDB), to align with ITIL best practices and organizational workflows.- Collaborate with...
...special.About the role :The SIAM (Service Integration & Management) ITIL Process consultant reports to the Head of SIAM in our Enterprise... ...responsibilities :- Perform planning, design and implementation of ITIL 4 /ITSM processes for Haleon in a multi-vendor scenario.- Analyze and...
...ServiceNow partner, are seeking a Business Process Consultant with ITIL skill. The Business Process Consultant will be accountable for... ...guidance working with customers to achieve their business outcomes in ITSM (IT Service Management), as part of an implementation team. This...
...Requirements
Responsibilities:
Lead the planning and execution of ITSM system transitions, including project planning, stakeholder... ...documented business and service management processes aligned to ITIL best practice
Analyze data and metrics to identify trends and areas...
...SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2.
New projects
Timely delivery
Avoid unauthorised changes
No formal escalations
ITIL Change Mgmt
...enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a... ..., Symphony Summit, OTRS etc.
Well rounded exposure to ITSM/ITIL/ITAM/ITOM and weigh in on the pros and cons of various solutions....
We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...
...Training Basket currently has an exciting opportunity for the profile of ITIL Corporate Trainer Training Details ITIL Foundation Exp. Start Date within 15 days Exp. End Date NA Duration 2 days Mode Offline Location Noida Requirements
Trainer Profile Trainer with experience...
...LTIMindtree is looking for ITSM Developer who can join us Immediately for Pan India Location.
A Minimum of 3-6yrs Of solid Development experience working on Customizations Enhancements on the ServiceNow platform which includes hands on knowledge of ServiceNow platform Client...
...Job Description:
Job Description Date: 19-Mar-2024
Role : ITSM-support for Hosting Services (Change Supervisor for Day2day Change... ...private and public cloud, as well as different database designs
ITIL knowledge (v3 & v4)
ServiceNow skills (modules: CMDB & Reporting...