...Administrator (CSA)Additional qualifications preferred :- ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.)- ITIL and DevOps experience and certification- Master's degree - MBA / MCA / Master's in Software Engineering (ref:hirist.tech)
..., you should act as a Single point ofcontact for the execution of ITIL Processes like incident management,problem management, change management... ....
~ Experience/Skills:
~14 YEARS Experience in ITSM practice in managing various ITILprocess roles, viz., Incident manager...
...1 GRC Implementation project involving Risk Mgmt implementation Compliance Control indicators configuration
Good knowledge of ITSM ITIL V3 and Risk/Compliance process
Must be Ready to work in South America Timezone
Solid handson knowledge of ServiceNow platform...
...Jira, Rally etc.)- Certified ServiceNow System Administrator (CSA)Responsibilities :- ServiceNow Developers with hands-on experience with ITSM- And hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom...
...Eastern and North Eastern regions and have good connections with customers and partners in these regions are preferred.
candidates having experience in NMS / ITSM solutions like SolarWinds / Manage Engine / Metadata etc or experience in selling Software solution sales....
...experience in leading client projects as a technical lead.
· Certified System Administrator (CSA)
· Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module
· Strong hand-on experience in Java scripting, debugging and deployment using update sets...
Role : Software Developer BMCJob description :- Exposed for latest version of BMC ITSM (preferred 20.x). - Good understanding of Helix platform.- BMC Analytics and Migration experience- Good working experience of Smart IT, DWP(A), Smart Reporting.- Experience in BMC Remedy AR...
...skills :- Experience interpreting, searching, and manipulating data within enterprise logging solutions (e.g. SIEM, IT Service Management (ITSM) tools, workflow, and automation)- Certifications : CISSP, CISA, CISM, GCIH, GMON, GCDA, GPEN, GCFA, GCTI- Experience with consulting...
...installation and maintenance.- Cloud Server maintenance.Preferred candidate profile : - 3 Years Experience in to IT Infrastructure Management- ITIL Certified would be an added advantage- Must have excellent communications and presentation Skills- Provide guidance and leadership...
...Requirements :- Bachelor's degree in IT or related field.- 5+years of IT Audit or compliance experience.- Strong knowledge of IT frameworks and regulations.- Excellent communication and analytical skills.- Certification (e.g., CISA, Cobit 5, ITIL, CGEIT.) preferred. (ref:hirist.tech)
...Should have the capability to connect Solution Manager with 3rd Party systems /tools on ABAP, NON-ABAP and HANA System.
• Customize ITSM and CHARM based on customer needs and configure monitoring of various components like PO, BOSD and web dispatcher.
• Utilize SAP...
...Mandatory Skills :
• University degree in related subjects , equivalent training, or experience
• Knowledge on ITIL principles
• Sound knowledge in Microsoft Windows operating systems(Backup, data Security, Make sure system are up to date e.g regular patches etc...
...Information security policies, standards and procedures
~ Experience in working with leading industry standards such as NIST-CSF, ISO27001, ITIL, COBIT, PCI-DSS, CSA-CCM, CCSK, ISO27017, etc.
~ Experience working on various cloud platforms such as Azure, AWS, GCP, etc. would be...
...Knowledge Management, and more.- Possess certification in ServiceNow Administration and ServiceNow Certified Implementation specialist (ITSM).Skills & Requirements : - In-depth ITSM process knowledge.- Proficiency in reporting and dashboards.- Excellent understanding of...
...Skills (Key Factor)
Job Description:
# Service Management: Deep understanding of service management principles frameworks (such as ITIL) and best practices to ensure efficient and effective delivery of services. Includes incident management problem management change...
...are required.
Previous experience working with and supporting Microsoft ISV Solutions is preferred.
Awareness and understanding of ITIL operations is expected.
Active participation in the creation and maintenance of an environment that enables the team to manage...
...JavaScript, HTML, CSS, and ServiceNow scripting languages (e.g. GlideRecord, GlideSystem)
Excellent communication skills and the ability to collaborate effectively with customers and cross-functional teams
ServiceNow certifications in CSM and ITSM strongly preferred...
...- current environment is predominantly SQL Server and Windows- Establish standardized processes and key operational metrics based upon ITIL to effectively manage the performance of the Operations organization. This includes availability and performance of applications and servers...
...(besides the Business Relationship Manager) to the customer involving the sales process.
• Should have deep understanding of the ITIL concepts and working principle.
• Master and maintain detailed knowledge of SAP’s end to end solutions and product suite configuration...
...operations benefits.
• Good understanding of Network IT and key systems and tooling landscape across NOC & SOC
• Good understanding of Network Cloud Operations & Orchestration
• Good understanding of ITSM tools ecosystem like: Service Now, BMC Remedy, JIRA, Nokia, HP etc....
...Strong client-serving attitude with organizational and time management skills
• Very good understanding of Agile methodologies, ITIL processes, SNOW/JIRA Stories
• Out-of-the-box thinking is a must and should be able to provide critical solution designs.
Minimum...
...experience with Atlassian Jira Service Management, including administration, configuration, and
customization.
∙Strong understanding of ITIL or other IT service management frameworks and best practices.
∙Experience in working with senior client stakeholders and Proven track...
...organizational skills with attention to detail.
~ Experience with version control systems and deployment tools is a plus.
~ Understanding of ITIL processes and best practices is desirable.
~ Ability to adapt to changing technologies and learn new skills as needed.
external...
...Network Security certifications (C|EH, Security+, SANS, ISACA, product certifications).
Quality Management training/certification (e.g. ITIL, Six Sigma, TQM)
Knowledge of Windows, Linux, UNIX, any other major operating systems.
Deep understanding of TCP/IP network...