About The Role
The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance... ...web services in ServiceNow
~Scripting experience in NodeJS
~ITIL or experience in IT operations
~Knowledge of Configuration Management...
We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...
...ideas and workflows within JIRA to improve overall operations as per ITIL standards.
- Develop and maintain Jira dashboards and reports... ...Desk and Service Management is a plus.
- Experience with other ITSM tools like ServiceNow, BMC Remedy, manage engine, etc. is a plus....
Remote job
...Major Areas of Responsibility
~ IT Service Management (ITSM): Oversee and manage end-to-end Managed Service delivery within the... ...is a plus
Relevant certifications in IT Service Management (ITIL) are a plus
In-depth knowledge of Dynamics 365 applications (...
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...Intelligent document processing as a developer, architect and administrator
~PM experience in automation projects
~Experience with Agile and ITSM frameworks
~Experience building and managing stakeholder relationships and expectations
~Experience with change Management and...
...even higher level? Yes? You may be ready to join us. Qualifications
~5+ years of experience in using ServiceNow
~ Experience in ITSM, CSM, scripting, Notifications, and Workflows, as well as ITOM (Event Management, Discovery, CMDB), Orchestration, and Custom App Development...
...this work. Excited? So are we, let’s connect! Qualifications
~10+ years of experience in using ServiceNow
~ Proficient in ITOM, ITSM, CSM, Orchestration, Custom App Development, PPM, GRC, and Process Automation
~ Proven record of precise task delivery, status reporting...
...Services wie:
- DNS
- DHCP
- Loadbalancern.
Bearbeiten von Incident-, Problem- und Changes
Unterstützung des Second-Level-Support nach ITIL
Ihre fachlichen Voraussetzungen:
Erfolgreich abgeschlossenes (Fach)Hochschulstudium oder eine vergleichbare Ausbildung
Mehrjährige...
...internal policies and external regulations related to data protection.
Documentation & Reporting: Document all system configurations, ITIL procedures, and changes as directed by Team Lead. Prepare regular reports on system performance, backup status, and compliance as...
Remote job
...internal policies and external regulations related to data protection.
~ Documentation & Reporting: Document all system configurations, ITIL procedures, and changes. Prepare regular reports on system performance, backup status, and compliance.
~ Team Leadership & Mentoring:...
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...projects using MS SharePoint including creating and managing SharePoint Lists
Certifications such as PMP, CSM, CSPO, A-CSM, A-CSPO, or ITIL are preferred.
Ability to travel if needed.
Six Sigma Certification
SAFe Agilist (SA), SAFe Release Train Engineer (RTE) or...
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