Average salary: Rs2,366,666 /yearly
More statsSearch Results: 11,294 vacancies
...Job Description: This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident... ...based on the Major Incident Management best-practices and ITIL process standardization
Ensure consistent end-to-end application...
...resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning... ...technicians.- Strong understanding of ITIL framework and service management principles... ...ticketing systems and ITSM tools.- Knowledge of incident management, problem management, and change...
...internal Information Technology Infrastructure Library (ITIL) processes.- ServiceNow platform engineering (on premise) with ITSM Modules including Service Request, Incident, Problem, Change, Rot and Configuration Management and security / regulatory disciplines.- Understanding...
...play a pivotal role in robust production management, infrastructure and application support across... ...relevant stakeholders, handling major incidents and adhering to the SLA's.- Identifying... ...responsibility.- Strong proficiency in ITSM & ITIL practices for Incident Management &...
Job Description :The Service Delivery Manager is responsible for the operational service delivery... ...24x7 IT operation support using an ITIL framework, strategic planning, architecture... ...situation manager in the event of a critical incident for the assigned account(s).- Owns and...
...Job Role addresses the following activities:
Cyber Security Incident Response
Digital Forensics and Investigation
Job... ...relevant reports, dashboards, metrics for periodic reviews and management presentations
Co-ordinate with stakeholders, build and maintain...
...the Corporate Systems teams.The Area : The Corporate Systems team manages and supports Morningstar's Corporate platforms like ServiceNow,... ...in ServiceNow scripting and development.- In-depth knowledge of ITIL processes and best practices for IT Service Management.- Strong analytical...
...Asses business impact and urgency, declare Incident or trigger business continuity procedures... ...disaster recovery invocation scripts;
· Manage the process of the service restoration or... ...Change Managers;
Primary Skills
~ Incident manager
Secondary Skills
~ ITIL...
...working in Security Operation Centre for a big global organization.
Responsibilities
• Create Red Team Detection Incident Reports & Timeline
• Managing Third Party Incident Tickets End to End and regularly updating the same.
• QA of Incidents and ensuring Obsolete...
...Job Description
Position Purpose
Change Management Incident Management Problem Management as per SLAs
Audit related to ITSM... ...Technical & Behavioural Competencies
Good understanding of ITIL processed with excellent work experience on ITSM processes...
...technologies associated with the daily operations in a timely manner to manage risk and ensure a reliable and scalable production environment.-... ....- Good understanding of software development lifecycle, Incident Management, Change Management, and Problem Management processes....
...client and suppliers relationships, project management.
Job Title:
Middleware... ...weekends. Follow all operational processes like incident and problem management to specific processes... ...knowledge on ITSM process and preferably ITIL certified.
- Complete hands on in...
...Responsibilities:
Oversee all requests/incidents/tickets.
Acting as a SPOC for any escalations... ...to critical issues raised
Monitor and manage incoming ticket volumes.
Identifying... ...and review support strategies around ITIL framework, derive the support plan in line...
...Scope of Role
Our clients choose Managed Services to ensure Geneos is kept up to date... ...monitoring for the client.
Restore Client Incidents by investigating and resolving issues... ...AppDynamics, Nagios.
Exposure to an ITIL Operations environment.
Experience of...
...able to deep dive in technical RCA of repeat incidents and identify & track action items.
▪Work with Technical SME to drive Problem management agenda to avoid any repeat RCA in... ...MS Office tools and Reporting skills
- ITIL Intermediate/expert Certification
- ISO...
...the role
The purpose of this role is to manage the day to day running of the IT Support,... ...whole team fully understands and works to the ITIL framework.
Make sure that there is... ...and the full infrastructure, so priority incidents are dealt with efficiently.
To ensure ticket...
...Introduction
At IBM, our Project Managers excel by leading and coordinating a project... ...within primary area of Request Fulfilment / Incident resolution within contractual SLAs.
Maintain... ...Technical and Professional Expertise
ITIL
You love collaborative environments that...
Job summary :- A mid-senior level Infra Operations Manager to drive operations based on ITIL framework.- The Individual should be passionate about technology... ....- Should be well versed in ITIL Processes mainly, Incident, Problem and Change management.- Should have operational...
...candidate with great Functional Application Management skills to support in the strategic change... ...Project) Support responsibilities
• Incident Management: Keeping systems up and running... ...• Familiar with IT standards like ITIL, Cobit, CMM.
• Certification in system...
...Job Scope :
Release Manager plays a crucial role in ensuring the successful planning, coordination, and execution of software releases... ...Relationships
Qualification and Experience:
Bachelor of Engineering - BE, Master of Engineering – Meng
ITIL certification...
