Average salary: Rs1,393,980 /yearly
More statsSearch Results: 149,714 vacancies
Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad... ...severity 1 and business impacting major incidents reported- Responsible for planning and... ...perform, monitor and report on major incident management process- Managing the detection,...
...Technical Services in the area of Collaboration as a service and Managed Service. The Incident Manager in this account will be able to have an impact on... ...with external/internal customers.
Desired Skills:
~ ITIL Foundation or equivalent
Why Cisco
#WeAreCisco where...
...Job Description
Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service...
...Experienced (relevant combo of work and education) Education Desired :
Bachelor of Computer Science Travel Percentage :
0%
ITIL Manager - Major Incident Manager – 12-15 Yrs - Pune
About this Team:
The Incident Management team will be responsible for end-to-end...
...resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning... ...technicians.- Strong understanding of ITIL framework and service management principles... ...ticketing systems and ITSM tools.- Knowledge of incident management, problem management, and change...
...Ensono is an expert technology adviser and managed service provider. As a relentless ally, we... ...of the business impact and urgency of the incident to call participants. Manage each incident... ...people.
~ Strong understanding of ITIL and Incident Management practices.
~5+ years...
...Contract on possible extensions
Location: Bangalore Role : Major Incident manager
Additional Shift Lead
Excellent Communication Skills with... ...Proven experience as Major Incident Manager & should have ITIL exposure.
Proven experience in handling the Bridge calls....
...Notice Period: Immediate Joiners or Less than 30 days
Incident/ Problem/ Change management JD:
Mandatory Skills :
experience in Incident... ...problem management.
• Should have strong understanding of ITIL V4 processes.
• Very strong communication skills and should...
...concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Do
# Provide adequate support in... ...2.
New projects
Timely delivery
Avoid unauthorised changes
No formal escalations
ITIL Change Mgmt
....
Flex is looking for a people-focused and service-oriented Incident manager to provide technical and business guidance to Flex internal IT... ...oriented with a problem-solving attitude
Expert knowledge of ITIL framework and have managed transformation and ongoing operations...
...provide the status update whenever a major incident occurs
Driving the MI Bridge through... ...identified (through coordinating with problem Management process)
Coordinating with the process... ...the IM and MIM processes
~ Preferably ITIL Expert, or Min two ITIL Intermediate...
...of our Shared Foundation Family with Cisco Managed Services (CMS), you will be supporting... ...depth evaluation of factors
Lead and Own Incident bridges/ meetings for key stakeholders. Pro... ...innovation, and automation
Understand ITIL framework (Event, Incident, Change & Problem...
...about the role
We are seeking an Incident Management Specialist to join our team and lead the incident management process for our organization... ...of following responsibilities.
~ Shift management
~ ITIL Process adherance
~ Process governance
~24.7 support readiness...
...We are looking for professionals in Incident Management function
The candidate will be responsible for managing all incidents that occur in... ...positions it s a plus.
The candidate should have knowledge of ITIL, eTOM or other industry practices related to Service...
...Incident Manager Duties & Responsibilities
To write an effective incident manager job description, begin by listing detailed duties, responsibilities... ...for this position include:
Maintain up-to-date knowledge of ITIL including awareness of new or revised ITIL processes
The...
...they are doing!
Job Description:
Summary:
The Critical Incident Manager works as a member of the Incident and Problem Management team within... ...is production-based, deadline driven and outcome oriented
ITIL / ITSM Experience
Strong communication and collaboration...
...Incident Manager Responsibilities:
Overseeing the incident management process and team members involved in resolving the incident.
Responding... ...Strong knowledge of IT service management software including ITIL and COBIT.
Experience working with IT systems and software...
...companies doing well and doing good - you've come to the right place.
Salesforce's Centralized Incident Response Team is an expert group of technical incident management engineers whose primary responsibility is ensuring the rapid mitigation of any severe events...
...1 - Shift management
2 - ITIL Process adherance
about you
1 - ITIL V3
2 - Minimum 7 years experience in Process management
3 - Well experienced in team management/Shift management
4 - ISO 20K/27K awareness
additional information
Good ITIL understanding...
...Job Description
ITIL Release & Change Management
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and...
