Average salary: Rs2,366,666 /yearly
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...resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning... ...technicians.- Strong understanding of ITIL framework and service management principles... ...ticketing systems and ITSM tools.- Knowledge of incident management, problem management, and change...
votre rôle
We are seeking an Incident Management Specialist to join our team and lead the incident management process for our organization... ...of following responsibilities.
~ Shift management
~ ITIL Process adherance
~ Process governance
~24*7 support readiness...
Job Description :Position Purpose :Change Management, Incident Management, Problem Management as per SLAsAudit related to ITSMMIS, regulatory ReportingDirect... ...& Behavioural Competencies :Good understanding of ITIL processed with excellent work experience on ITSM processesExcellent...
...The person will be responsible for all the incidents reported tracked till closure.2. The... ...would be responsible for keeping the Senior Management & all Stake holders informed of ongoing incident... ...and relevant certifications (ITIL, Technical skills)15. This is a 100% onsite...
About You:- You have superior knowledge of Data Loss Prevention (DLP), data analytics, incident management, or investigative programs and the ability to identify risks and advise on solutions and mitigations.- You have experience in effectively understanding and communicating...
...responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services that... ...report- Ensure proper logging, monitoring and alerting- Change management and maintain an Incident management system.- Drive root cause...
...Job Description
Position Purpose
Change Management Incident Management Problem Management as per SLAs
Audit related to ITSM... ...Technical & Behavioural Competencies
Good understanding of ITIL processed with excellent work experience on ITSM processes...
...Job Role addresses the following activities:
Cyber Security Incident Response
Digital Forensics and Investigation
Job... ...relevant reports, dashboards, metrics for periodic reviews and management presentations
Co-ordinate with stakeholders, build and maintain...
...Help us deliver key risk management activities in Macquarie Asset Management. Join our new Risk Digital Transformation team and play a... ...work as a subject matter expert for the end-to-end management of incidents and issues across Macquarie Asset Management business processes...
...(Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology... ...Roles and Responsibilities:
Assess and validate major incidents. Manage notifications and escalations as defined in the major incident...
...Hosted Desktops, DaaS, Cloud strategies and Enterprise Mobility Management solutions The candidate must have strong technical proposal writing... ...storage systems, SAN, hyper converged architecture- IMS Services and ITIL framework- Cloud technologies and trends (ref:hirist.tech)
...Asses business impact and urgency, declare Incident or trigger business continuity procedures... ...disaster recovery invocation scripts
. Manage the process of the service restoration or... ...Change Managers
Primary Skills
~ Incident manager
Secondary Skills
~ ITIL...
...client and suppliers relationships, project management.
Job Title:
Middleware... ...weekends. Follow all operational processes like incident and problem management to specific processes... ...knowledge on ITSM process and preferably ITIL certified.
- Complete hands on in...
...Introduction
At IBM, our Project Managers excel by leading and coordinating a project... ...within primary area of Request Fulfilment / Incident resolution within contractual SLAs.
Maintain... ...Technical and Professional Expertise
ITIL
You love collaborative environments that...
...Description
Role purpose
Responsible for managing support and delivery teams and provide... ...level escalated support for any IT incidents
Define / review / agreed standards and... ...regulations.
ITSM skills and working in an ITIL framework.
Desirable
Ability to...
...Overview
We are looking for an IT Manager - Security, to join our team! As a Security Manager... ...Cloud.
Monitor and respond to security incidents promptly.
Create and enforce... ...security frameworks.
~ Understanding of ITIL process, such as Incidents, Change & Problem...
...root cause analysis in problem solving.
Strong project management experience and the ability to drive multiple projects to closure... ...applications.
Should have a very good understanding of ITIL processes like Incident, Problem and Change management. Relevant training and...
...planning and strategy as a member of the management team, effective Team Management thereby ensuring... ...effectively by following & applying the ITIL, ITSM & industry best practices.
•... ...cycle.
Responsible for sending P1/P2 Incident notifications as per agreed process
Chair...
Lead Security Operations and Management/Head Cyber SecurityJob Description :Lead Security Operations... ...obsolescence.8. Ensure resolution of incidents and outages, coordinating with internal... ..., or CIS.- Should be well versed with ITIL and ITSM practices.- Exceptional analytical...
...a highly skilled and experienced Service Manager for one of our client.
This is a senior... ...accountability, and continuous learning.
Incident and Problem Management
Establish and... ...and service management frameworks (e.g., ITIL, COBIT).
Proven leadership and team management...
