Search Results: 665 vacancies
...new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.
The Escalation Management and Prevention team designs and implements policies, tools and technology innovations to protect customers. Our team is...
...Position Title : Escalation Desk Specialist Working days : 6 Days (Alternate Saturday off Rotational shifts ( 8 am to 8 Pm :any 9 hours in-between) Job Summary : The Escalation Desk Specialist is responsible for managing and resolving escalated customer issues or technical...
...phone and explain the benefits of our educational resources
Answer incoming phone calls and resolve customer queries
Identify and escalate priority issues to the appropriate department
Maintain a high level of product knowledge to effectively promote our offerings...
Graviity Cloud
Hyderabad
20 hours ago
...Coordinating between brand and BD’s
• Manage mailbox by directing and overseeing team members, resolving customer questions/complaints/Escalations with Daily/WTD/MTD reporting
Requirements:
• Bachelor's degree or higher
• Team handling, leadership, strong...
Global University Systems
Hyderabad
20 hours ago
...partnerships by engaging study abroad admission companies/ consultants on a regular basis, sending timely performance summary and resolving escalations.
• Establish new partnerships with study abroad admission companies / consultants / wealth managers / connectors.
• Fetching...
Talent Corner HR Services Pvt Ltd
Hyderabad
20 hours ago
...regular meetings with school Data Managers & ICT Department and report status.
Manage all iSAMS & BI reporting support queries, escalating to Vendors where necessary.
Ensure iSAMS is setup and configured with security & visibility in mind, leaving minimum risk of data...
International Schools Partnership Limited
Hyderabad
20 hours ago
...other third-party solutions
• Developer: SQL (PostgreSQL/ETL)Data Analysis Agile process knowledge
• Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders
• Prepare/Review Test Scripts and Unit testing...
...using the product.
· Interact and liaison with client users and teams on various procedures such as resolution of queries / issue / escalation etc.
· Proactively support client management by undertaking & presenting project related analysis based insights from data in...
...service requests
#100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets...
...Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your findings.
• Self-driven. Motivated...
...incorporating best practices across the conversion team while documenting and communicating to impacted stakeholders.
Acting as an escalation point for active client engagements.
Facilitating the accurate and timely integration mapping of client data from source system...
...activity or balances prior to the final reporting of month end results. Lead and mentor a high performing team. Communicate financial escalations in a timely manner to the Assistant Controller.
Manages Sales, Settlement and Cash/Payment reconciliation, including sales from...
...Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your findings.
• Self-driven. Motivated...
...Applying knowledge, skills, and judgment to make decisions and resolve issues.
* Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
* As required, participating in the UAT and Go-Live process,...
...Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your findings.
• Self-driven. Motivated...
...close bookings and collect timely payments
Regularly interact with customers and respond to all customer queries and complaints; Escalate issues to the Manager – Sales (Residential), if required
Prepare MIS for residential sales on a timely basis; Periodically submit...
...assessments
Ongoing communication and management of all project stakeholders, ensuring consistent, clear and transparent updates and escalations
Lead and motivate your project team both internally and externally, establishing a team culture within the assigned projects...
...purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
Do
# Oversee and support process by reviewing daily transactions...
...scope
Partner with Technical Product Managers and various stakeholders to clarify contract, purchase discrepancies or inadequacies
Escalate procurement, legal or business partner concerns
Partner with technical teams to ensure software products are discoverable and no...
...practices, and address challenges. 5. Client Management: - Serve as the primary point of contact for client inquiries, concerns, and escalations. - Build and maintain strong relationships with clients to ensure satisfaction and retention. business growth and expansion. - Work...
