Average salary: Rs930,000 /yearly
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- ...control voluntary attrition and control absconders by conducting regular engagement activities. Address DE level issues/grievances by escalating to relevant teams like governance, ROC etc. Mitigate Strikes with minimal ground disruption. Conduct huddles weekly including...SuggestedLocal areaWeekend work
Swiggy
Patna3 days ago - ...guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated...SuggestedShift work
Kushals Fashion Jewellery
Patna2 days ago - ...greets, responds, handles silence, interruptions, off-topic queries, and graceful call endings Own the voice UX: tone, pacing, escalation logic, and when the AI should hand off to a human Design scenario templates for different use cases (collections, delivery...SuggestedPermanent employmentFull timeContract workHybrid workRemote jobShift work
Uplers
Patna3 days ago - ...control practices, and organizational standards across all homecare services. Act as the primary point of contact for resolving escalations related to patient care and nursing services. Coordinate closely with doctors, therapists, care coordinators, and other stakeholders...SuggestedShift work
Medanta
Patna9 days ago - ...Coordinate with legal, repossession, auction, and recovery partners for NPA resolution. Ensure fair customer treatment, handle escalations, and resolve grievances. Maintain adherence to RBI guidelines, internal policies, audit requirements, and SOPs. Prepare and review...SuggestedLocal area
Axis Bank
Patna2 days ago Rs 4.5 - 5 lakhs p.a.
...production systems. Support end-to-end software delivery, ensuring accuracy, performance, and reliability. Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving : Work closely with cross-functional...SuggestedHybrid workVayuz Technologies
Patna6 days ago- ...~ Ensure compliance with internal policies, RAR observations, and regulatory norms. Customer Experience ~ Resolve customer escalations and support frontline in delivering superior customer experience. Digital Adoption and Innovation ~ Drive digital adoption among...Suggested
Axis Bank
Patna2 days ago - ...MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS. Liasoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases, last mile OFC vendors and local authorities to improve the network stability Support & Governance...SuggestedTemporary workLocal area
Vodafoneidea
Patna2 days ago - ...Monthly team meeting at hub location for performance review & setting the targets for the next month Managing the customer service escalations for collection related issues and Providing inputs on the geo limits, negative areas in the geographies handled Escalation of...SuggestedLocal area
SkillLabs
Patna27 days ago - .... Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection...Suggested
Bajaj Finserv
Masaurhi3 days ago Rs 2 - 4 lakhs p.a.
...upselling opportunities. 3. Relationship Building Build and maintain strong, long-term relationships with agency partners. Resolve escalations and support agents in addressing customer queries and objections. Organize agent meetings, recognition programs, and performance...SuggestedLiberty Mutual
Patnaa month agoRs 3 - 6 lakhs p.a.
...plans. Foster a customer-first culture and ensure high employee engagement. Customer Experience: Resolve high-level customer escalations and queries with prompt and effective solutions. Build and maintain long-term relationships with key customers. Ensure a high...SuggestedLocal areaStar Union Dai Ichi Life Insurance Sud Life
Patnaa month agoRs 25 - 35 lakhs p.a.
...and performance of mission-critical AI systems powering our customers, ensuring they run flawlessly at all times. Acting as the final escalation point, you'll blend deep technical expertise with SRE principles to build resilient, automated, and cost-efficient cloud...SuggestedPermanent employmentFull timeContract workHybrid workRemote jobShift workUplers
Patna3 days ago- ...accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection...Suggested
Bajaj Finserv
Patna3 days ago - ..., chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer...SuggestedWorldwide
Otis Elevator Co.
Patnaa month ago Rs 2.5 - 4.5 lakhs p.a.
...HRMS/HRIS and assist in generating reports. 4. Employee Queries & Support Address basic HR-related queries from employees. Escalate issues to seniors if required and ensure timely resolution. 5. Coordination with Central HR Work closely with central HR team for...Indira Ivf Hospital
Patnaa month ago- ...Location: Patna, Bihar, India Job ID: 84629 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you...Contract workLocal area
- ...Customer Experience Support branches in delivering seamless customer experience throughout the loan journey. Address and resolve escalations from customers or internal teams. Digital Adoption and Innovation ~ Drive usage of digital tools like Siddhi, MLP, Omega, and...
Axis Bank
Patna2 days ago - ...Keeping the write off per cent within risk pricing. Control GCL portfolio in terms of bucket flows. Handle customer issues escalations. Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented...
Bajaj Finserv
Patna3 days ago
