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- ...technical challenges at scale and helping to create safer more civil shared experiences for everyone. As the Manager of Moderation Escalations you will architect a world-class global safety program from the ground up. Leading systems and a specialized team that didnt exist...SuggestedFull timeWork at officeLocal areaWeekend work
- ...possible for guests to connect with communities in a more authentic way. The Community You Will Join As a member of Airbnb's Escalations team, you will own the resolution of high-stakes issues raised directly to the CEO and Executive Team, delivering 'unreasonable hospitality...SuggestedHybrid workFlexible hours
Airbnb
Gurgaon3 days ago - ...overseeing high-volume, multi-channel customer service operations and directly owning the strategic resolution and prevention of critical escalations. This role is fully accountable for achieving operational excellence, protecting brand reputation through effective crisis...SuggestedImmediate startShift work
Noon
Gurgaon1 day ago - ...Role Title: Senior Manager-Priority Helpdesk About the Role Ensure effective end-to-end resolution of escalations that land at the Chairman's desk, CXO's and other leadership as well as grievances raised by priority passengers. Coordinate with various stakeholders...Suggested
Air Inda
Gurgaon2 days ago - ...• Maintain vulnerability assessment reports and documentation. Monitoring & Incident Support - • Monitor endpoint alerts and escalate security incidents to senior engineers or SOC teams. • Assist in initial analysis and troubleshooting of endpoint-related issues....Suggested
Grid Sentry
Manesar8 days ago - ...Responsibilities :- Service Level Troubleshooting of Mobility and broadband in SR enabled IP/MPLS Network and packet network. Handling 24x7 escalation and high engagement with circle team Maintaining KPI's with high MTTA, MTTR and MTTI Investigation of the possible source of...Suggested
Airtel Prepaid
Manesar1 day ago - ...solving skills to drive root cause analysis and long-term fixes. Key Responsibilities: Provide end-to-end IP troubleshooting and escalation support for critical incidents in the NOC environment. Perform hands-on configuration and troubleshooting of core IP protocols...SuggestedLong term contract
soffit infrastructure services (p) ltd
Manesar1 day ago - ...developers to mitigate potential revenue loss due to price changes Supervise sales coordinators to process orders subject to price escalation, ensuring compliance with policy guidelines Drive the liquidation of discontinued and surplus stock through various channels,...SuggestedWork at office
Jaquar & Company Private Limited
Manesar11 hours ago - ...VMware vSphere and Microsoft Hyper-V Manage disk volumes, backup schedules , and patch baselines across systems. Coordinate escalations with OEMs and vendors Cloud Infrastructure (AWS/Azure): Configure and manage IaaS components (VMs, Load Balancers, VPC,...SuggestedHybrid workImmediate startShift work
erekrut... recruitment made easy
Manesar3 days ago - ...Respond to alerts related to network outages, performance degradation, and threshold breaches. • Support initial troubleshooting and escalate critical issues to senior engineers. Infrastructure Monitoring & Incident Support - • Monitor dashboards for system...Suggested
Grid Sentry
Manesar8 days ago - ...include co-ordinations with field operations, suppliers, customer and other internal and external stakeholders, MIS reports, handling escalations and other coordination, being the prime point of contact for the customer and all other stakeholders for the network, for...Suggested
Airtel Wireless
Manesar29 days ago - ...Compliances MIS, Bills Checking, verification and timely payment to vendor. Union Interaction & Issue Resolution Tracking & closure of escalated issues Manage Telephone connections Ensure Policy / Process & report deviations for smooth operations. New initiatives...SuggestedFor contractors
Maruti Suzuki
Manesar7 days ago - ...processes. Collaborate with cross-functional teams for network upgrades and projects. Support incident management and provide escalation support for complex network issues. Required Skills & Experience: Proven experience with router, switch, and firewall configuration...SuggestedFull time
- ...clarity, and confidence • Monitor project progress and ensure timely execution across departments • Identify operational gaps and escalate risks proactively • Maintain accurate documentation and communication logs • Adjust daily priorities based on business demands...SuggestedLong term contractFull time
- ...serves as a crucial link between customers and various functional areas within the NTT. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and effective resolution of customer issues. This...SuggestedPermanent employmentFull timeWorking Monday to Friday
- ...the team to stay abreast of their concerns, challenges etc. c. Recognize good performance and highlight it to the team. Similarly, escalate all cases of poor performance or bad behavior. d. Listens to the team’s suggestions and share such suggestions/feedback with the...Full time
- ...high level of professionalism and empathy in all customer interactions. Document customer interactions and update CRM systems. Escalate unresolved issues to the appropriate internal teams. Ensure first-call resolution (FCR) and meet customer satisfaction (CSAT) targets...Full timeShift work
- ...cloud revenue growth. Adoption & Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services, monitoring outcomes and...Permanent employmentFull timeContract workHybrid workLocal areaWorldwideFlexible hours
- ...architecture, network, and virtual technologies (load-balancer, virtual machine). Ability to Own, Lead and coordinate operational tasks, escalations, process improvements. Supports the operation of technical system landscapes. Deliver high quality and ensure stable...Permanent employmentFull timeHybrid workLocal areaRemote jobWorldwideFlexible hours
- ...analysis and review by the fraud strategy team. o Report on each fraud type as required. o Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards...Full timeWork at officeShift workAfternoon shift
- ...Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output. Serve as point of escalation for your team and take ownership of resolving challenges. Provide career development and coaching for your team. Line manages...Hybrid workWork at officeLocal area
- ...Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manages 2-...Hybrid workWork at officeLocal area
- ...and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. Team Leadership & Talent Development Lead, mentor, and develop a high-...Hybrid workWork at officeLocal area
- ...cross-territory infiltration, taking appropriate action. Serve as the primary point of contact for resolving trade-related issues and escalating them as needed. BTL Activities: Communicate and execute BTL activities with the trade. Oversee merchandising through...
- ...platform delivery and operations, ensuring high availability, performance, and stability, including change, release, incident, and escalation management. ~ Chair or lead ServiceNow governance forums (technical/design/release), enforcing standards for architecture, data quality...Full time
- ...(ex Project Accountant) and project changes/trends (e.g. Trend and Change Coordinator) Forecast project contingency requirements, escalation, forex, currencies etc. Import detailed actual cost and commitment data into cost system and run complete detailed baseline cost...Long term contractFull timeContract workWork at officeLocal areaWorking Monday to FridayFlexible hours
- ...architecture (AWS/Azure/GCP) ~ Ability to exploit: o XSS, SQLi, IDOR, SSRF, RCE, CSRF o Deserialization, logic flaws o Permission & role escalation weaknesses ~ Knowledge of DevSecOps pipelines. (b) Soft Skills ~ Clear communication of vulnerabilities and business impact. ~...Full timeImmediate start
- ...outlining challenges, efficiencies, and improvement opportunities. # Troubleshoot issues related to journals and Sage Track as needed. # Escalate tense or sensitive communication from editors/reviewers to the supervisor; share positive feedback received as well. Other...Work at officeWeekend work
- ...technology and cyber risk.- Serve as the regional SME for regulatory obligations and compliance requirements across India and APAC.- Escalate regional risks, control gaps, or policy deviations, and coordinate local incident response activities in partnership with global Cyber...Local area
- ...security, and scalability of eCommerce ecosystem of applications.Should be well versed in ITIL frameworkKey Responsibilities : - SPOC/Escalation contact for any L2-L3 support issues pertaining to eCommerce ecosystem of applications- Experienced in supporting ecosystem of...Permanent employmentShift workRotating shift
