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  • Technical Support (Service Desk Agent) - Fresher

    Rs 3.25 - 3.75 lakhs p.a.

     ...Level for First Call Resolution. 4. Routes the enquiries to Resolver Groups as appropriate. 5. Re-routes misdirected calls. 6. Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures. 7. Provides status and updates on... 
    Suggested
    Immediate start
    Shift work
    Night shift

    UpGrad Rekrut

    Pimpri
    a month ago