Average salary: Rs551,031 /yearly
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- ...25%. Job Description We are looking for a Quality Assurance & UAT Engineer with strong experience in manual testing, UAT, dialer/outbound contact center testing, and end-to-end integration testing. The ideal candidate will validate business workflows, integrations...SuggestedFull timeInternshipRemote jobRelocation
- Position : Backend Engineer (Node.js, Dialer/Telephony/IVR)Total Experience : 3+ years onlyLocation : Gurugram (Only for Candidates based in Delhi/NCR)Working Days : 5 Days Working from officeNotice Period Requirement : Immediate Joiners or Serving Notice Period onlyClient's...SuggestedImmediate start
- ...productivity, revenue conversion, SLA adherence, and cost efficiency by tightly integrating forecasting, scheduling, real-time control, and dialer optimization. The role sits at the intersection of Operations, Sales, Technology, and Data Analytics. Requirements Key...SuggestedFull timeWork at officeUS shiftShift workNight shift
- ...to convert business processes into robust system workflows ● Acting as the glue between CRM, web app, and external partner systems (dialers, financing providers, proposal management and scheduling tools, etc.) You will be an experienced, senior, hands-on engineer...SuggestedFull time
- ...Revenue Management • US Outbound Sales Process • KPI / OKR & Performance Management • Team Leadership & Attrition Management • Dialer Strategy & Campaign Management • Client & Stakeholder Management • WFM, MIS & Operational Governance • Training, Coaching &...SuggestedFull timeWork at officeUS shiftShift workNight shift
- ...Senior Operations Manager ● Team Size: 20 Agents (plus Sr. Agents, as applicable) ● Stakeholder Interface: QA, Training, WFM, MIS, HR, Dialer & Client Ops Teams Core Responsibilities- 1. Performance Ownership & Governance ● Own daily, weekly, and monthly performance...SuggestedFull timeUS shiftNight shift
- ...our Admission Counsellors. RESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. • Build rapport, credibility and...SuggestedFull time
€ 18.800 - € 21.150 p.a.
...AML , and financial regulations , or previous experience in the fintech sector. ~(Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows. This role is perfect for someone who is self-motivated, resilient,...SuggestedPermanent employmentWork at officeImmediate startRemote jobWork from homeFlexible hoursShift work- ...Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s...SuggestedFull timeContract workWork at officeUS shift
Rs 4.6 - 7 lakhs p.a.
...Houses, and Licensed Service Providers in both Indian and international markets. Our offerings include SIP Trunking, UCaaS, Predictive Dialers, and comprehensive outbound and inbound voice solutions for international calling. We are partnered with top telecom providers in key...SuggestedImmediate startNight shiftEarly shift- ...and field operations teams · Translate business requirements into clear technical specifications · Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs · Build and improve modules for CRM,...SuggestedLong term contractFull timeWork at officeUS shiftShift work
- ...and field operations teams ● Translate business requirements into clear technical specifications ● Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs ● Build and improve modules for CRM, dispatch...SuggestedFull time
- ...assist layer.- Build and maintain inference pipelines using FastAPI, Docker, Kubernetes.- Integrate AI modules into core product features (Dialer, CRM sync, IVR).- Optimize model latency and deployment strategy for high concurrency environments.- Architect scalable data pipelines...SuggestedWork at officeImmediate start
- ...Centre infrastructure involving VoIP, SIP, Asterisk and databases.- Support implementation and enhancement of voice, omni-channel and dialer capabilities.Must-Have Skills:1. Ameyo Contact Center:- In-depth knowledge of Ameyo Contact Center software.- Strong understanding of:...Suggested
- ...Connect NICE InContact Twilio Avaya Genesys Five9 or similar platforms Understanding on Contact Center Components Dialers ACD IVR CTI Campaign Management Agent Desktop Integrations Technical Skills Experience with outbound contact...SuggestedWork at officeWorldwideShift workNight shift
- ...knowledge of relevant regulatory and compliance guidelines applicable to collections/recovery. ~ Proficiency with collections/CRM systems, dialers, and MS Excel for reporting. ~ Excellent communication, coaching, and people-management skills. ~ Ability to work under pressure...Full timeRemote job
- ...training, evaluation, and continuous improvement.- Integrate AI models into product workflows such as communication platforms, CRM systems, dialers, and automation solutions.- Optimize AI systems for high-volume production environments with focus on performance and reliability.-...Work at officeImmediate start
- ...overall portfolio economics across AI, digital and tele channels. 5. Technology & Analytics Leverage AI/ML, propensity models, CRM, dialers, digital payment journeys, automation, and analytics to improve customer engagement and collections outcomes. What would you do at...Full timeTemporary work
- ...applicant About the job RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and...Immediate start
- ...cadence, daily huddles, WBRs, and MBRs/QBRs with structured root-cause analysis and corrective action tracking. Campaign Excellence, Dialer Strategy & WFM ● Lead end-to-end campaign management across list strategy, scripting, pilot design, ramp-up, and optimization. ●...Full timeNight shift
- ...and field operations teams ● Translate business requirements into clear technical specifications ● Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs ● Build and improve modules for CRM, dispatch...Full time
- ...store's service experience Process & Systems - Improve SOPs for returns, exchanges, warranty, and refunds - Partner with tech/ops on dialer, automation, and CS tooling improvements - Manage vendor relationships (dialer, ticketing, payout gateways) What We're Looking For - 3...Full timeShift work
Rs 3 - 4 lakhs p.a.
...content team: Freshers welcome 06 months experience preferred Internship experience preferred We need someone who can take "AI voice dialer" or "ad-intelligence platform tracking 500M campaigns" and turn it into something a founder can't scroll past. Who we are:Globussoft...InternshipImmediate start- ...good contact channel related background is preferred in order to address all of the technical considerations that the role demands (For Dialer span) Call center Voice/Non-Voice Metric Familiarity is desirable. University Graduate with Mathematical or Statistical course...Flexible hours
- ...applicant About the job RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and...Immediate start
- ...30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3...Full time
- ...analytics tools (Salesforce, Mode, Amplitude, Hex, or similar) ~ Familiarity with sales tech stack tools like Regal, Balto, or comparable dialer/QA platforms is a plus ~ Comfort operating in ambiguity: you scope your own work, ask the right clarifying questions, and don't wait...Hybrid workWork at officeNight shift
- ...comfortable working across Sales, Tech, Credit, and Field teams Good-to-Have ▸ Experience with AI-powered calling tools (voice bots, auto-dialers) or call audit platforms ▸ Familiarity with RBI / TRAI compliance (TCCCPR-2018, DND, 160-series for transactional calls) ▸ Prior...Full timeTemporary work
- ...relevant experience may be offered a higher salary. Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course Trainings or Study Visa in Australia - USA -...Full timeWork at officeShift workDay shift
- ...Notice Period onlyClient's Company Size : Startup / Small EnterpriseRole & Responsibilities : Were building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, youll spearhead architecture, guide a talented engineering team...Immediate start