Average salary: Rs531,455 /yearly
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- ...productivity, revenue conversion, SLA adherence, and cost efficiency by tightly integrating forecasting, scheduling, real-time control, and dialer optimization. The role sits at the intersection of Operations, Sales, Technology, and Data Analytics. Requirements Key...SuggestedFull timeWork at officeUS shiftShift workNight shift
- ...Shift: Nighttime (U.S. Hours – 12:30 AM – 9:30 AM IST) Type: Full-Time, On-site About the Role We are hiring a Head of Dialer & VoIP Operations to take full ownership of our high-volume outbound and blended dialer systems. This person will be accountable for...SuggestedLong term contractFull timeShift workNight shift
- ...Dialer Operations Specialist Call Center Systems and Performance Optimization We are seeking an elite Dialer Operations Specialist who understands call center dialers at a technical, strategic, and performance level. This is not a basic admin role. This position is for...SuggestedLong term contractFull timeImmediate start
- ...integrations. • Migrate and consolidate multiple systems into a unified CRM environment. • Integrate external platforms, financiers, dialers, field tools, and internal apps with consistent, accurate data flow. Application Development & Engineering Leadership • Build...SuggestedFull time
- ...teams. # Handle operations and scheduling Set and manage shift schedules, attendance, adherence to US hours, and correct use of the dialer, CRM, and lead lists, while keeping data and dispositions clean. Report and communicate with US leadership Act as the single...SuggestedPermanent employmentFull timeShift workNight shift
- ...campaign-level performance patterns Provide actionable insights and recommendations to Ops leadership Ensure data accuracy across dialer, CRM, attendance, and HR systems Support incentive modelling and performance improvement initiatives Stakeholder Collaboration...SuggestedLong term contractFull timeTemporary workUS shiftNight shift
- ...● Build a culture of ownership, urgency, and continuous improvement. Tools, CRM & Tech Stack Ownership ● Own CRM, dialer, proposal platforms, and reporting tools. ● Ensure clean data, correct permissions, structured workflows, and adoption across...SuggestedFull timeUS shift
- ...to convert business processes into robust system workflows ● Acting as the glue between CRM, web app, and external partner systems (dialers, financing providers, proposal management and scheduling tools, etc.) You will be an experienced, senior, hands-on engineer with...SuggestedFull time
- ...sessions ~ Growth into Appointment Setter or Closer roles ~ A high-energy, performance-focused work environment ~ Modern dialers, CRM, and sales tools ~ Clear and fast promotion path ~ Continuous coaching and mentorship ~ High-performance...SuggestedFull time
- ...training sessions · Growth into Appointment Setter or Closer roles · A high-energy, performance-focused work environment · Modern dialers, CRM, and sales tools · Clear and fast promotion path · Continuous coaching and mentorship · High-performance culture ·...SuggestedFull timeImmediate start
- ...from office) 6 days working Key Responsibilities: Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. • Build rapport, credibility and...SuggestedFull timeWork at officeShift work
- ...productivity, revenue conversion, SLA adherence, and cost efficiency by tightly integrating forecasting, scheduling, real-time control, and dialer optimization . The role sits at the intersection of Operations, Sales, Technology, and Data Analytics . Key Responsibilities 1...SuggestedLong term contractFull timeTemporary workWork at officeUS shiftShift workNight shift
- ...Senior Operations Manager ● Team Size: 20 Agents (plus Sr. Agents, as applicable) ● Stakeholder Interface: QA, Training, WFM, MIS, HR, Dialer & Client Ops Teams Core Responsibilities-1. Performance Ownership & Governance ● Own daily, weekly, and monthly performance of...SuggestedFull timeUS shiftNight shift
- ...applicant About the job RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and...SuggestedImmediate start
- ...Learn real-world U.S. sales skills used by top SDRs Daily mentorship from experienced team leads Proven scripts + predictive dialers to make calling easy Career path to full-time Inside Sales Specialist within months Performance incentives for motivated team...SuggestedFull timeWork at officeImmediate startNight shift
- ...cadence, daily huddles, WBRs, and MBRs/QBRs with structured root-cause analysis and corrective action tracking. Campaign Excellence, Dialer Strategy & WFM ● Lead end-to-end campaign management across list strategy, scripting, pilot design, ramp-up, and optimization. ●...Full timeNight shift
- ...- Basic knowledge of databases like PostgreSQL or MongoDB- Version control with Git and basic CI/CD automation tools- Experience with Dialer or Call Center software such as Cisco or Genesys- Experience configuring agent desktops over CTI integrationsSoft Skills & Communication...Hybrid workWork at office
- ...heads to convert business processes into robust system workflows- Acting as the glue between CRM, web app, and external partner systems (dialers, financing providers, proposal management and scheduling tools, etc.)You will be an experienced, senior, hands-on engineer with...Night shift
- ...hands ‑ on experience across Genesys Cloud CX components, including: IVR, Call Routing, CTI, Agent Desktop AI & Bots, Dialers, Live Chat, Workforce Management (WFM) Omnichannel configuration and orchestration Genesys AI services such as IVA and...
- ...# Evaluating Agentic AI platforms from hyper scalers, AI native players and SaaS players # Integration of AI/ Gen AI platforms with Dialer / Telephony systems, Chat platforms, Mobile/ Digital Apps, CRM applications # Designing data platforms for Gen AI with ability to handle...Local area
Rs 3 - 6 lakhs p.a.
...the EdTech industry. 2. Demonstrated track record of outstanding sales achievements. 3. Proficient in Dialer Operations and CRM Management (e.g., Salesforce, Lead Squared, NoPaperForms, etc.). 4. Excellent communication,...Full timeImmediate startRs 1.8 lakh p.a.
...and system navigation. Soft Skills: Strong negotiation, active listening, and the ability to remain calm and professional during stressful or confrontational interactions. Technical Literacy: Proficiency in Microsoft Excel and experience using CRM or dialer software....Full time- ...The individual will act as the bridge between Business, Operations, Clients, Product Teams, Technology Teams, AI Partners, CRM Vendors, Dialer Providers and Digital Transformation Initiatives.The mandate is to build a future-ready BPO ecosystem powered by AI, Automation,...
Rs 5 - 7.8 lakhs p.a.
...significant plus. Nice-to-Have ~Familiarity with early-years education or parenting products. ~Exposure to outbound call campaigns or dialer systems. Knowledge of upsell/cross-sell frameworks and data-driven selling. Growth Path Top performers can advance to Senior...Full time- ...Thorough understanding of all Voice based metrics and SLA Knowledge of Blend Voice Operations (Outbound & Inbound) ACD, CITRIX, Dialer Understanding is must IVR & Call Tree Management is preferable CSAT/ NPS Governance Business Governance and Auditing Knowledge...Full timeRemote jobUS shiftFlexible hoursShift work
- ...Job Type: Full-Time Shift: 3 PM to 12 midnight with Overlapping hours Role Overview We are looking for a skilled NICE CXone Dialer Specialist with strong knowledge of outbound dialer operations and multi-system integrations. The ideal candidate should have hands-...Full timeHybrid workWork at officeRemote jobFlexible hoursShift workNight shift
- ...sessions ~ Growth into Appointment Setter or Closer roles ~ A high-energy, performance-focused work environment ~ Modern dialers, CRM, and sales tools ~ Clear and fast promotion path ~ Continuous coaching and mentorship ~ High-performance...Full time
- ...RESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. • Build rapport, credibility and establish trust with leads through...Full time
- ...relevant experience may be offered a higher salary. Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course Trainings or Study Visa in Australia - USA -...Full timeWork at officeShift workDay shift
Rs 2 - 2.4 lakhs p.a.
...Job Be an early applicant About the job Key responsibilities: 1. Make telecalling appointments for medical tests. 2. Handle dialer software efficiently. 3. No sales involved in the role. Skill(s) required English Proficiency (Spoken) Hindi Proficiency (Spoken...Immediate start