Average salary: Rs551,031 /yearly
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- Roles & Responsibilities:Were building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, youll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions...Suggested
- ...productivity, revenue conversion, SLA adherence, and cost efficiency by tightly integrating forecasting, scheduling, real-time control, and dialer optimization. The role sits at the intersection of Operations, Sales, Technology, and Data Analytics. Requirements Key...SuggestedFull timeWork at officeUS shiftShift workNight shift
- Position : Backend Engineer (Node.js, Dialer/Telephony/IVR)Total Experience : 3+ years onlyLocation : Gurugram (Only for Candidates based in Delhi/NCR)Working Days : 5 Days Working from officeNotice Period Requirement : Immediate Joiners or Serving Notice Period onlyClient's...SuggestedImmediate start
- About the Role:We're looking for a Backend Developer to design, develop, and maintain the core backend of our omnichannel dialer platform with strong expertise in Node.js, telephony APIs, and IVR systems, delivering reliable and scalable communication solutions.Key Responsibilities...Suggested
- ...Create/Develop reusable Data Actions Libraries. Create/Develop reusable Architect libraries. Strong Understanding of Advanced Dialer Concepts. REST understanding and familiarity. Understanding of Active Directory and related services- DNS DHCP, Azure, AWS, SCIM...SuggestedFull timeRemote job
- ...Cisco Unified CVP.6. Cisco Voice Portal (VVB).7. Cisco SocialMiner (where applicable).8. Cisco ECE / Digital Channels.9. Cisco Outbound Dialer.- Design voice routing, call flows, skills-based routing, precision routing, and queue management strategies.- Lead complex voice and...Suggested
- ...Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s...SuggestedFull timeContract workWork at officeUS shift
- ...Senior Operations Manager ● Team Size: 20 Agents (plus Sr. Agents, as applicable) ● Stakeholder Interface: QA, Training, WFM, MIS, HR, Dialer & Client Ops Teams Core Responsibilities 1. Performance Ownership & Governance ● Own daily, weekly, and monthly...SuggestedFull timeUS shiftNight shift
Rs 6 - 7 lakhs p.a.
...your assigned team. Ensure high lead-to-conversion rates and optimize sales funnels. Performance Monitoring: Review sales CRM data, dialer metrics, and call logs to identify bottlenecks in the pipeline. Implement corrective action plans for underperforming reps. Demo...SuggestedFull timeShift workNight shiftWeekend workWeekday work- ...reports Conduct WBR/QBR Mandatory Skills: Assistant Manager Experience (Minimum 12 years as in Collections Process with Dialer Knowledge ) KPI Management (AHT, CSAT, NPS, FCR, SLA) Dialer , Masterfile Creation & bucket list managing Knowledge Performance...SuggestedImmediate start
- ...cadence, daily huddles, WBRs, and MBRs/QBRs with structured root-cause analysis and corrective action tracking. Campaign Excellence, Dialer Strategy & WFM ● Lead end-to-end campaign management across list strategy, scripting, pilot design, ramp-up, and optimization. ●...SuggestedFull timeNight shift
- ...and field operations teams ● Translate business requirements into clear technical specifications ● Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs ● Build and improve modules for CRM, dispatch...SuggestedFull time
Rs 3 - 4 lakhs p.a.
...content team: Freshers welcome 06 months experience preferred Internship experience preferred We need someone who can take "AI voice dialer" or "ad-intelligence platform tracking 500M campaigns" and turn it into something a founder can't scroll past. Who we are:Globussoft...SuggestedInternshipImmediate start- ...and field operations teams · Translate business requirements into clear technical specifications · Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs · Build and improve modules for CRM,...SuggestedLong term contractFull timeUS shiftShift work
- ...training, evaluation, and continuous improvement.- Integrate AI models into product workflows such as communication platforms, CRM systems, dialers, and automation solutions.- Optimize AI systems for high-volume production environments with focus on performance and reliability.-...SuggestedWork at officeImmediate start
- ...finance, and field operations teams ● Translate business requirements into clear technical specifications ● Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs ● Build and improve modules for CRM, dispatch,...Full time
- ...AML , and financial regulations , or previous experience in the fintech sector. ~(Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows. This role is perfect for someone who is self-motivated, resilient,...Work at officeImmediate startRemote jobWork from homeFlexible hoursShift work
- ...30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3...Full time
- ...Preferred Qualifications :- Experience with CRM integrations (Salesforce, HubSpot, Zoho), omnichannel platforms, contact center products, or dialer solutions.- Experience with Asterisk, Kamailio, FreeSWITCH, SIP, WebRTC, or autodialer platforms will be an added advantage.- Exposure...Immediate start
- ...Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s...Full timeHybrid workWork at office
- ...Notice Period onlyClient's Company Size : Startup / Small EnterpriseRole & Responsibilities : Were building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, youll spearhead architecture, guide a talented engineering team...Immediate start
- ...servicers, to understand how their businesses actually run: their call flows, agent scripts/talk-tracks, compliance constraints, telephony/ dialer infrastructure, payment gateways, CRM systems, and APIs. You will translate that understanding into precise requirements and make sure...Contract workShift work
- ...applicant About the job RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and...Immediate start
- ...Familiarity with Google Cloud Platform (GCP) and BigQuery. Prior experience in fraud/risk scoring, credit/alternate-data, or contact-centre/dialer analytics domains. Experience working with data resellers, credit bureaus, or enterprise data partners on integrating and...Work at officeImmediate startNight shift
- ...comfortable working across Sales, Tech, Credit, and Field teams Good-to-Have ▸ Experience with AI-powered calling tools (voice bots, auto-dialers) or call audit platforms ▸ Familiarity with RBI / TRAI compliance (TCCCPR-2018, DND, 160-series for transactional calls) ▸ Prior...Full timeTemporary work
- ...SLA breaches based on escalation protocols Systems & Tools Ownership ~ Own usage compliance and optimisation for CRM, Power Dialers, and Microsoft Lists ~ Liaise with the CRM Admin to develop and test automations, templates, and trackers ~ Maintain team SOPs...Remote jobContract work
- ...relevant experience may be offered a higher salary. Jobs and Responsibilities for Admission Counsellor You will be working on the Dialer and will be receiving Incoming calls from students who are interested for Airline Course Trainings or Study Visa in Australia - USA -...Full timeWork at officeShift workDay shift
Rs 2.2 - 6 lakhs p.a.
...effectively communicate the company's exhibition design and build capabilities. 6. Maintain accurate records of interactions in CRM systems / Dialer and sales trackers 7. Achieve monthly lead generation, appointment-setting, and conversion targets. What We Offer: 1. Fixed...Paid InternshipFull timeImmediate startWorldwide- ...Overview :A hands-on technical specialist to configure, customise, and implement LeadSquared CRM and Service Desk, and to deploy enterprise dialer solutions with primary focus on integrating these platforms and automating end-to-end business workflows. This is a practitioner role:...
- ...Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s...Full timeWork at office