Search Results: 2 vacancies
...to internal partners
• Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
• Anticipate and plan for new hires; get involved in hiring; prepare for team schedules; plan for resources based on volume...
...leverage AI and NLP to analyze customer moods)
Inbound/Outbound Interaction Setup (searching inbound call or enabling automated popup for dialer calls)
Payments Scheduling (processing one-time payments (OTP), procure-to-pay (PTP), or Autopay)
Policy Regulations and Controls...
