Average salary: Rs380,224 /yearly
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- ...Customer Support Specialist to help our customers get the most out of the SpinOne platform. You'll provide technical support by email and chat across the full breadth of what SpinOne protects: Google Workspace, Microsoft 365, Slack, Salesforce, and — following our acquisition...ChatFull timeWorldwide
Rs 2.5 - 3 lakhs p.a.
...Nov' 26 Posted 1 week ago Job 41 applicants About the job Key responsibilities: 1. Handle customer queries through phone, chat, or email. 2. Understand the customer's problem and provide the correct solution. 3. Handle angry or difficult customers...ChatImmediate start- ...before recommending suitable online degree programmes. Engage prospective students through calls, online demonstrations, email, and chat while maintaining a professional and helpful experience. Manage assigned leads, update sales pipelines, and maintain accurate records...Chat
Rs 0.32 lakh p.a.
...resolve account or order issues, and maintain high customer satisfaction. Key Responsibilities Handle seller inquiries via voice, chat, or email and provide timely resolutions. Troubleshoot account, listing, and order issues following standard guidelines....ChatOdd jobFull timeWork at officeLocal areaShift workRs 3 - 5 lakhs p.a.
...(IT Help Desk) Position: L1 Technical Support/IT Help Desk Key Responsibilities: 1. Provide Level 1 technical support via calls, chat, and email. 2. Troubleshoot basic system, software, and network issues. 3. Log, track, and manage support tickets efficiently. 4....ChatImmediate startFlexible hoursShift work- - Non-voice support team for US Property & Casualty Insurance - Handles customer and agent inquiries through chat and back-office alert processing - Does not handle phone or voice interactions - Assists with moderately complex insurance issues - Delivers exceptional...ChatFull timeWork at officeRemote jobFlexible hours
Rs 2 lakh p.a.
...Fresher Job 70 applicants About the job Key responsibilities: 1. Handle inbound and outbound customer queries via phone, email, and chat. 2. Provide accurate information about Shiplystic's services, pricing, and processes 3. Assist customers with booking, tracking,...ChatImmediate start- ...functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping....ChatFull timeTemporary workWork at officeWork from homeFlexible hoursNight shift
- ...users reflects our commitment to exceptional customer service. Your responsibilities involve assisting patients via phone, email, and chat, embodying the values of Zocdoc in each interaction. With a particular focus on guiding and assisting patients in booking appointments...ChatFull timeShift work
Rs 3.36 - 3.84 lakhs p.a.
...preferred Good English communication and basic computer skills are required Key Responsibilities Handle Vendor queries through voice and chat support Assist sellers with queries related to orders, payments, refunds, returns, account related issues, and product listings...ChatImmediate start- ...create conditions within which people can thrive! As a Customer Experience Associate, you will handle customer inquiries via phone, chat, and email, balancing both voice and non-voice tasks. You will gather and verify customer information, research transaction statuses, and...ChatFull timeShift work
- ...environments. Minimum 2 years industry work experience to operate and support AI driven CX services, including LLM based bots, Voice AI, Chat, STT/TTS, NLP, and sentiment analysis. Minimum 2 years Working knowledge of prompt engineering, including writing clear prompts and...ChatFull timeShift work
- ...while maintaining service standards and compliance requirements. Responsibilities Supervise queue management across phone, email, chat, and case workflows to meet response and accuracy targets Lead customer escalation resolution by identifying root causes and...Chat
- ...environments.- Design and maintain IVR, ACD, queues, and call routing.- Configure and support omnichannel capabilities including Voice, Chat, Email, and Messaging.- Troubleshoot call routing, SIP, and telephony issues.- Monitor platform health, performance, and contact center...Chat
- ...basis, Ensure System Backups. • Monitor Server Performance and Troubleshoot Errors. • Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical resolutions to customers. Non-Technical Skills: • Excellent written and verbal communication skills...ChatFull time
- ...identifying intermittent, concurrency, resiliency, and workflow integration defects.- Validate omnichannel customer journeys including voice, chat, email, routing, reporting, analytics, agent desktop, and supervisor workflows.- Perform deep integration testing across APIs,...Chat
- ...improves, and shares feedback openly In This Role, You Will Deliver outstanding service to guests and partners via phone, email, and chat Handle a high volume of inquiries and deliver accurate , timely resolutions Take end-to-end ownership of booking issues (...ChatHybrid workWork from homeWorldwideShift workNight shiftDay shift
- ...do Build and maintain reusable React components and UI features Implement real-time functionality (live updates, notifications, chat) using WebSockets Integrate frontend screens with REST APIs using TanStack Query for data fetching, caching, and syncing server...ChatFull timeInternship
- ...agents (Exclusive & Independent), vendors, and customers Driving performance and optimization of digital messaging channels including chat, SMS, and asynchronous messaging Managing chat routing strategies, queue design, and agent experience across platforms (e.g., CCAI and...ChatFull timeShift work
- ...manner. Who you are: A customer-focused individual, who has experience in supporting the customers through an email ticketing system, chat, and/or phone calls. Demonstrate exceptional organizational skills and attention to detail. Provide comprehensive information/...Chat
- ...architecture and implementation. ~3+ years of Amazon Connect experience. ~3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or any Bot Service) at enterprise scale in...ChatFull timeRemote job
- ...Provide impeccable customer support. Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. You will escalate tickets to appropriate teams when needed and will...Chat
- ...design end-to-end for a product area: from early flow sketches through shipped, measured experiences. Design conversational flows for chat-based and voice interfaces, including multi-turn dialogue, disambiguation, error recovery, and graceful fallback when the AI doesn't...ChatFull timeShift work
Rs 3.5 - 5 lakhs p.a.
...Posted 2 days ago Fresher Job 316 applicants About the job Key Responsibilities: 1. Handle incoming calls, emails, and chats from users and work on rotational shifts when required. 2. Comprehend and assist end users from international locations over the phone...ChatImmediate startRemote jobFlexible hoursShift work- ...workflows ~ Implement secure API communication and error handling ~ Nice-to-Have: ~ Agent integration (chatbots/AI agents) with custom chat window styling ~ Copilot Studio Exposure Key behavioral skills : Strong analytical and problem-solving skills Ability to...Chat
- ...tech, FMCG, outdoor gear). Tools & Operations: Proficiency in Google Workspace, Microsoft Office Suite, and project tracking tools, Chat GPT, Claude. Collaboration: A demonstrated ability to thrive in highly collaborative, cross-functional settings. AI Proficiency:...ChatLong term contractFull timeShift work
- ...team: At FIS, we deliver client and intermediary support through multiple channels including transaction processing, workflow tools, chat, email, and telephonic interactions. Services include—but are not limited to—account setup, shareholder and dealer data maintenance,...ChatFull timeContract workWork at officeFlexible hours
- ...French language proficiency (spoken and written) is mandatory. Ability to communicate effectively with Swiss end users via phone, email, chat, and ticketing systems in French. Strong English communication skills for collaboration with global support teams and internal...ChatRemote jobShift work
- ...operations and rapid incident resolution. Duties & Responsibilities ~ Deliver exceptional technical support via chat, tickets, and calls, ensuring prompt resolution and a world-class customer experience. ~ Monitor THG websites and infrastructure using...ChatFull timeWork from homeShift work
- ...Must to have Skills : Cisco contact center, GECX / CX, Node.JS, AI-driven conversational or customer interaction platforms (voice/chat) Work Timings (India): 01:00 PM to 10:00PM IST Relevant Experience: 3 - 5+ years in conversational systems, voice/chat platforms,...ChatFull timeWork at officeRemote jobFlexible hours