Average salary: Rs370,840 /yearly
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Rs 6 - 9 lakhs p.a.
...Roles & Responsibilities: Customer Interaction & Support Answer customer inquiries via phone, email, live chat, or in-person. Respond to customer complaints and resolve issues in a timely and effective manner. Escalate complex or high-priority issues to the appropriate...ChatCroma
Punea month ago- ...Executive to manage inbound and outbound customer calls. What You'll Do: • Handle inbound & outbound calls, IVR queries, and live chat. • Deliver prompt, professional, and empathetic assistance to customers. • Resolve concerns effectively while maintaining Frido'...Chat
Frido
Punea month ago - ...with calm, professional communication. Skills & Requirements Strong written and spoken English + Hindi. Excellent WhatsApp and chat support etiquette (clear, short, structured). Ability to stay calm under pressure and handle difficult customers. Detail-oriented...Chat
Hype Elixir
Punea month ago - ...Job Description: We are hiring Customer Support Associates for an International Voice/Chat Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast...ChatShift work
WNS Denali
Pune1 day ago - ...Specialization International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune22 days ago - ...skills; not afraid to speak up when required Meticulous attention to detail, quality, and follow-through; strong interpersonal skills. Proficient in MS Excel/Power point suite of software. Should have knowledge of Co-pilot and Chat-GPT. Male Candidates are preferred...ChatContract work
Bharat Forge Ltd
Pune5 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune22 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune22 days ago - ...concerns ASN update at customer portal, Get the ASN updated from customer on portal Respond to customer enquiries via phone, email, chat, or social media in a timely and professional manner Resolve customer complaints effectively, ensuring customer satisfaction and...ChatFull timeFlexible hours
Optimas Solutions
Pune1 day ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune3 days ago - ...About the Company We are hiring for a HR Process. Training will be provided. About the Role Web Chat email writing customer service 1 year of experience immediate joiner. Responsibilities ~ Web Chat email writing ~ Customer service ~1 year...ChatImmediate startNight shift
Mphasis
Pune1 day ago - ...Resolution Escalation Feedback You'll define: SOPs & SLAs Escalation matrices Ticket taxonomy & priority logic Workflows across Chat, WhatsApp, Voice & In-App We are building our own support management system , not using off-the-shelf tools — so you'll work...ChatPermanent employmentHybrid work
Uplers
Pune1 day ago Rs 2 - 6 lakhs p.a.
...positive customer experience. Key Responsibilities Multichannel Communication : Communicate with customers via phone, email, and chat , ensuring professional and empathetic interactions. Product Knowledge & Inquiry Resolution : Provide knowledgeable answers to questions...ChatAcme Services
Pune12 days ago- ...resolving issues, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound/outbound calls, emails, and chats to assist customers. Resolve customer complaints and provide appropriate solutions. Maintain customer records by updating...Chat
3cindia
Pune20 hours ago - ...focused Customer Service Agent to join our team. The role involves handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an outstanding customer experience. You will be the first point of contact for our...ChatFull timeFlexible hoursShift work
Cogneesol
Pune4 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by overseeing and supporting a team of customer service representatives. You will be responsible for guiding, coaching, and motivating team members...ChatShift work
eClerx Investments Ltd
Pune20 days ago - ...make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune1 day ago Rs 1 - 6 lakhs p.a.
...client's team through Acme Services . This pivotal role is responsible for providing prompt and effective responses via email, live chat, and web-based platforms . The ideal candidate will excel at maintaining accurate records of customer interactions using CRM, specializing...ChatImmediate startAcme Services
Pune12 days ago- ...make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune1 day ago Rs 1.7 - 2.4 lakhs p.a.
...require to ace this role: 1. We need someone very good at written English since you would primarily be helping with email support and live chat. 2. This is a night shift job. So, we would need you to be flexible with the shift hours. 3. You would need to be able to...ChatRemote jobPart timeWork from homeFlexible hoursNight shiftBusibud Solutions Private Limited
Pune3 days ago- ...thinking, collaboration skills, and accountability. General Duties and Responsibilities: Efficiently manage a high volume of calls, chats, and emails, while simultaneously processing and managing orders with a commitment to upholding Infinite's value proposition of...ChatLong term contractWork at officeUS shift
Summit Consulting Services
Pune1 day ago Rs 5 - 5.5 lakhs p.a.
...troubleshooting skills and experience in remote support. Key Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock & Active Directory Troubleshoot MS Office 365, Outlook, Teams &...ChatWork at officeRemote jobShift workGhrs Training LLP
Pune10 days ago- ...in technical support along with networking. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users. Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with...Chat
Getege EdTech Pvt. Ltd.
Pune1 day ago - ...Support: Own the end-to-end resolution of customer issues while ensuring an outstanding support experience. Engage with customers via email, chat, and video conferencing to troubleshoot and resolve problems efficiently. Be the product expert, and provide deep knowledge and...ChatFull timeUS shiftShift work
Multiplier
Pune4 days ago - ...English (grammatically correct written English) – Customer Support – Assist the customer process and solve Customer queries via email or chat. – Ensuring customer satisfaction through prompt responses and query resolution – Coordinate with internal team for issue resolving...ChatWork at officeShift workNight shift
Binated
Pune5 days ago - ...command over written English (grammatically correct written English) Command over French language to assist the client through email, chat or phone. Customer Support – Assist the customer process and solve Customer queries. Ensuring customer satisfaction through...ChatWork at officeShift workNight shift
Binated
Pune5 days ago - Job Description Chat Support Hi we are hiring for Chat Process for Multiple Processes. Salary : upto 4.5 lacs Salary: Best in the Industry Industry: KeyskillsChat
- ...that showcase the assistant's ability to gracefully complete feasible tasks, recognize infeasible ones, and maintain engaging general chat when tools aren't required. Ensure all conversations adhere to defined formatting and quality guidelines, using an internal playbook...ChatRemote jobContract workFor contractorsFreelance
Turing
Pune1 day ago - ...complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique,...Chat
Barclays
Pune1 day ago - ...Responsibilities Process basic accounting transactions within established timelines Respond to lenders' and agents' queries via chat in a timely manner Maintain accurate financial records and supporting documentation Enter and update data in accounting systems and...ChatShift work
Allstate
Pune1 day ago
