Quality Analyst, Programming & Hosting Job Description Template
Our company is looking for a Quality Analyst, Programming & Hosting to join our team.
Responsibilities:
- Maintain proper documentation and record of link modifications;
- And more;
- Ensuring proper flow between the Lucid Marketplace and survey programming platform;
- Audit, identify revisions and data validation to guarantee the accuracy of survey programs prior to fieldwork;
- Act as a catalyst for change and improvement in the quality of programming;
- Understand, evaluate, and execute the quality strategy and approach to identify, investigate, and resolve quality issues;
- Ensure that data collection complies with internal and international market research quality standards and legal standards;
- Troubleshoot and resolve testing failures;
- Ensuring proper auto-punching of hidden variables;
- Ensuring redirects, and proper functionality for completes and terminations;
- Test survey links numerous time from end-to-end testing each different “branch” of survey logic;
- Effective and assertive communication with internal team members to give feedback and make recommendations;
- Ensure media (including images, videos, etc) are functioning correctly, and that they are clear and legible.
Requirements:
- Experience working with Microsoft Excel;
- Foreign language capabilities;
- Working knowledge of SPSS, HTML, SQL, etc;
- Capable of working in a fast-paced and dynamic deadline environment;
- Experience with programming Languages, DataBase and/or web development (HTML, CSS, JavaScript, Python, R, XML);
- Proven ability to deliver in a high pressure environment;
- Ability to demonstrate a positive attitude in a demanding and repetitive work environment;
- Strong organization, problem solving, and critical thinking skills;
- Self motivated and team player;
- Strong project and task management skills;
- Proven ability to prioritize projects effectively, work independently, and respond appropriately to interruptions;
- Proven ability to proactively identify and solving problems;
- Exceptional written and verbal communication skills, particularly in English.