Average salary: Rs929,403 /yearly
More statsSearch Results: 4 vacancies
...proficiencies.
Familiarity with SaaS products and fundamental technical concepts.
Knowledge of customer support software and ticketing systems is advantageous.
Availability for night shifts, weekends, and holiday work if necessary.
Flexible to work either onsite...
...analytical skills to assist the Company’s Service Desk clients.
Roles & Responsibilities:
• Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue
reported (or) Work on the requested service
• Triage Simple to Intermediate complexity...
...Work through iterative review cycles to deliver results that meet or exceed user expectations- Ensure consistency by adhering to a set of software coding and style guides- Resolve support tickets related to Tableau reports- Develop custom scripts when needed (ref:hirist.tech)
...code migration and data load activities11) Co-ordinate with product vendor (stibo support) to mitigate any product limitation - this includes following up on tickets with STIBO systems, providing required evidence and justification.Skills Needed :- STIBO- MDM (ref:hirist.tech)
