Average salary: Rs748,323 /yearly
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- ...professional and impactful manner. Analytical mindset with attention to detail. Ability to work in a fast-paced, high-volume environment. Proficiency in MS Excel and reporting. Experience in international voice process Experience with CRM and ticketing systems....Suggested
Rs 4.5 - 8 lakhs p.a.
...recipient Accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls...Suggested- ...wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification...Suggested
Rs 4 - 8.5 lakhs p.a.
...IDoc error management. Scope, script, and execute interface tests. Collaborate with cross-functional teams and stakeholders in a ticketing environment using tools like Solution Manager, ServiceNow, or Micro Focus ALM. Maintain strong documentation and ensure adherence...SuggestedRs 3.4 lakh p.a.
...customer through the loan application and approval process. Willingness to work in open market sourcing for Housing Loans. Ticket Size 30L to 1Cr Requirements Candidate Profile : Education – Undergraduate or Graduate. Age: Below 32 years Experience...SuggestedFull timeLocal areaImmediate start- ...support. Ensure timely updates and resolutions of escalated cases, managing the escalation buckets within Zendesk. Issue Reporting & Ticket Creation: Report product issues, access problems, and connection concerns in Zendesk, creating detailed tickets for internal teams....SuggestedFull timeRemote jobFlexible hoursShift work
Rs 1 - 2.5 lakhs p.a.
...etc. Regularly maintain a good relationship with our customers Provide end-to-end service while organizing a trip from booking tickets, reserving hotels, and creating the itinerary Provide all relevant and essential information to the tourists regarding their travel...Suggested- ...upgrades, virus/security troubleshooting. Collaborate on network issues including VPN, TCP/IP, and OSI models. Able to handle complex tickets/issues, SLA Compliance & Process Compliance. Customer Interaction Escalation management & Able to handle complex issues and...SuggestedFull timeWork at officeShift work
Rs 3 - 3.5 lakhs p.a.
...Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-...SuggestedFull timeWork at officeRs 4 - 7 lakhs p.a.
...Prometheus, ELK, Dynatrace, logz.io) Experience in traditional and agile development/project methodologies. Experience in any ticketing tools like (Ex: Jira). Excellent communication skills, written and verbal. Excellent analytical & problem-solving skills A...Suggested- ...compliant solutions that create real business impact. Candidates are required to handle customer interactions via voice, chat, and ticketing channels to deliver efficient, high-quality support. Voice Support (billing calls, billing and technical support tickets):...Suggested
- ...upgrades, virus/security troubleshooting.- Collaborate on network issues including VPN, TCP/IP, and OSI models.- Able to handle complex tickets/issues, SLA Compliance & Process Compliance.- Customer Interaction Escalation management & Able to handle complex issues and...SuggestedFull timeWork at officeShift work
Rs 4.5 - 8 lakhs p.a.
..., and intercompany settlements. Understand internal systems to deliver full-cycle user support. Analyze and prioritize support tickets. Deliver timely solutions and maintain documentation and knowledge base articles. Support system upgrades, patches, and performance...SuggestedFull timeRs 5 - 8.5 lakhs p.a.
...reconciliation Lead and monitor end-to-end integrated business planning cycles Receive, analyze, prioritize, and manage support tickets related to Oracle Demand and Supply Planning Perform initial assessment of issues related to data integrations across internal and...Suggested- ...applications. Manage user access, email accounts, and system permissions. Document issues, solutions, and maintain support logs in the ticketing system. Coordinate with vendors and escalate issues to Level 3/Infrastructure teams when needed. Provide on-site support for...SuggestedWork at officeRemote jobUS shiftFlexible hoursNight shift
Rs 5.4 lakh p.a.
...recurring onsite support activities, including device management, printing, meeting room coordination, and server support. Record tickets for every activity performed during routine on-site support operations. Ensure compliance with service level agreements (SLAs) and...Full timeWork at officeLocal areaRemote jobRs 4 - 7.5 lakhs p.a.
...Roles & Responsibilities Resolve help desk tickets related to Salesforce Sales Cloud and Service Cloud, including complex and aged items in the queue Create, assign, and manage Jira cards for bugs, fixes, and system enhancements Administer Salesforce flows, process...Shift workDay shift- ...building, and maintaining robust full-stack applications to support and enhance our e-invoicing platform. We are not looking for a 'ticket-taker' who needs a highly detailed spec to write a single API endpoint. We are looking for a High-Agency Builder who can take a...Full time
- ...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting...Full timeWork at officeNight shift
Rs 4.5 - 8 lakhs p.a.
...incident investigation and remediation*leveraging EDR tools, ensuring timely and effective resolution. - Utilize **ServiceNow*for ticketing, incident tracking, and workflow management. - Collaborate with cross-functional teams and operate effectively in **Eastern Standard...Shift workRs 5 - 9 lakhs p.a.
...configuration changes as part of scheduled maintenance activities Document incidents, changes, root cause analysis, and resolutions in the ticketing system Support user onboarding and offboarding activities, including roaming client deployment and troubleshooting Assist with...
