Ticketing jobs in Mysore

Job Specification: Ticket Agent (billing and technical support) with unifyCX, A US Based MNC. Job Location: Mangalore (on- site role) About Us : unifyCX ( is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences... 

Job Description: Airport ground staff are responsible for ensuring the smooth functioning of airport operations and providing excellent customer service to passengers. some of the key responsibilities and skills required for this role include:- providing assistance to passengers...

 ...Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO &... 

 ...business and an EOE employer who welcomes diversity. Job Overview Agents are required to handle customer interactions via chat, and ticketing channels to deliver efficient, high-quality support. This role requires you to have minimum of 1 year of experience in Chat or Email... 

 ...Other requirements 1. 0 -3 years of experience in B2C Sales/Business Development, preferably in EdTech/Upskilling/High-ticket B2C industries, with CRM tools and sales dashboards experience 2. Strong sales acumen with expertise in closing deals... 

 ...passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets. Airline Ground Staff Airline reservation agents help passengers arrange travel plans based on their requirements and budget.... 

 ...operational efficiency. Key Responsibilities Operational Leadership Lead, mentor, and manage customer support teams (chat & ticket support) to meet or exceed SLA targets. Monitor workload distribution and ensure adequate staffing across shifts. Oversee escalation... 

 ...optimisation and security of client's Microsoft SQL Server environments, end-to-end data architecture reviews and, resolution of client tickets in line with Six Degrees record management processes and ITIL standards. Additionally, providing support for performance analytics... 

 ...~ Familiarity with Windows/Linux operating systems Active Directory and system imaging tools. ~ Experience handling IT support tickets and tools like ServiceDesk or similar. ~ Excellent problem-solving skills and a proactive approach. ~ Ability to manage time effectively...