Average salary: Rs752,737 /yearly

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  • BA Helpdesk

     ...and ensuring high levels of customer satisfaction through efficient query management. Job Title BA Helpdesk Job Description Ticket Resolution Time (TAT. % of tickets resolved within defined SLA. First Contact Resolution Rate (FCR. % of tickets resolved at... 
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    Welspun World

    Vapi
    3 days ago

  • SAP Support Manager

    Rs 15.5 - 20 lakhs p.a.

    • Manage SAP hypercare support activities post go-live using ServiceNow as the ticketing tool. • Coordinate issue intake, triage, and resolution across functional and technical teams. • Monitor and manage incidents, problems, and escalations to ensure timely resolution.... 
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    Global Business Ser 4u

    Daman
    a month ago