Average salary: Rs803,292 /yearly
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Rs 5.4 lakh p.a.
...recurring onsite support activities, including device management, printing, meeting room coordination, and server support. Record tickets for every activity performed during routine on-site support operations. Ensure compliance with service level agreements (SLAs) and...SuggestedFull timeWork at officeLocal areaRemote jobRs 4 - 8 lakhs p.a.
...It would be nice if you also had: ~ Familiarity with cloud-based technologies and experience with technical support tools and ticketing systems (e.g., Salesforce). HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Customer Communication: You'll enhance your communication...Suggested- ...wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification...Suggested
Rs 12 - 13 lakhs p.a.
...). Familiarity with IP networking protocols (MPLS, TCP/IP, DNS, DHCP, etc.). Experience with technical support tools, such as ticketing systems like Salesforce. It would be nice if you also had: Exposure to outages and critical issues, with the ability to involve...Suggested- ...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting...SuggestedFull timeWork at officeNight shift
