Average salary: Rs946,972 /yearly
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- ...technical support role.- Strong understanding of application architectures, databases (SQL), APIs, and operating systems. - Experience with ticketing systems, monitoring tools, and incident management processes.- Excellent problem-solving and analytical skills.- Strong verbal and...Suggested
- ...The Air Ticketing Executive is responsible for handling ticket reservations cancelation re-issuance fare quotations and providing travel-related information to clients. The role involves coordinating with airlines ensuring compliance with travel policies and maintaining excellent...SuggestedFull time
- Incident & Ticket Management :- Own end-to-end L3 technical support governance across Ginesys One products (ERP, POS,OMS, etc.)- Ensure customer issues are responded to and resolved within defined SLAs- Drive prioritization, root cause resolution, and engineering coordination...SuggestedLong term contract
- Amadeus(GDS Ticketing Consultant)@Mumbai Start Date Starts Immediately CTC (ANNUAL) ₹ 6,50,000 - 7,50,000 ₹ 6,50,000 - 7,50,000 /year...SuggestedImmediate startShift work1 day week
- Ticketing Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year Experience...SuggestedFull timeWork at officeImmediate startFlexible hours
- Description :- Lead and coach support team and keep daily operations running smoothly.- Handle escalations, guide the team through complex technical issues, and jump in when needed.- Review logs (Graylog), dashboards, and alerts to support accurate root-cause analysis.- Build...Suggested
- ...maintenance for system(s) preparation for releases upgrades and/or patches. Executes testing reporting and analysis of changes. Monitors open tickets/vendor escalations for progress. Executes unit integration and acceptance testing. Working with the functional team provides...SuggestedFull timeTemporary workWork at office
- ...impeccable customer support. Investigate diagnose troubleshoot and find solutions for queries sent through email You will escalate tickets to appropriate teams when needed and will retain a position as the customers point person through regular updates and confirming...SuggestedFull time
- ...peripherals etc.) ~ Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.) ~Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system,...SuggestedFull timeWork at officeLocal areaRemote job
- ...Apply learned knowledge across key business lines, including products, practices, and procedures. Respond to ServiceNow security tickets, troubleshoot, and resolve reported issues. Participate in the change control process. Participate in on-call duties during...SuggestedFull time
- ...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting...SuggestedFull timeWork at officeNight shift
- ...strong partner experience. Key Responsibilities Partner Query Support Respond to partner queries via email, live chat, or ticketing systems like Freshdesk or Intercom. Maintain strong First Response Time (FRT) and meet chat acceptance SLAs . Service...SuggestedImmediate start
- ...6 with a simple goal to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East,India...SuggestedImmediate startShift work
- ...smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary...SuggestedImmediate start
- ...improvements 4. Ensure compliance with company policies and vehicle accountability Key Metrics: 1. Weekly churn targets 2. Daily Ticket resolutions for Driver Partners based on physical and remote interactions. 3. Daily Driver performance based on supply hours and...SuggestedImmediate startRemote job
- ...6 months Leave Entitlement - 24 days in first year, 30 days in subsequent years Medical Insurance - Provided by client Joining Ticket - Not provided Return Airfare - Borne by client Incentive / Allowance - AED 100 after 26 working days Communication Requirement...Immediate start
- ...Implement and improve on existing monitoring and observability solution To be involved in the resolution of technical incidents tickets Assist in the root cause analysis of incidents Assist with improving efficiency and processes within the team Examining...Full time
- ...candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city...Full timeRemote job
- ...operations. Ensure compliance with applicable regulations (UK, Europe, India). Monitor the resolution of Risk, Audit, QC, and Incident tickets related to financial risk. Assess the adequacy of Financial Risk reporting and senior management dashboards. Design &...Casual workImmediate startWork from home
- ...Experience in Autopilot deployment and troubleshooting.- Practical knowledge of PowerShell scripting for admin automation.- Exposure to Defender for Endpoint & Endpoint Security policies.- Familiarity with ticketing tools and ITIL-based support processes. (ref:hirist.tech)Full timeHybrid workWork at office
- ...arising. Involvement in Story creation, requirements, and design for new features and improvements. Delivery of new features and bug tickets. Write and maintain code in a fast-paced, quality-focused environment. Help identify defects, issues, and risks within the...Full timeHybrid work
- ...detecting threats. Hours: 24X7 3 Shifts Rotation Role and responsibilities: Ensure that all SOC (Security Operations Center) tickets are handled and resolved within SLAs (Service Level Agreements). Perform detailed analysis of threats and security events using...Full timeRemote jobFlexible hoursShift workRotating shift
- ...and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets escalating and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor...Full timeTemporary workWork at office
- ...APAC statutory requirements and payroll legislation is a strong advantage ~ Working knowledge of payroll systems (e.g. Workday) and ticketing tools (e.g. ServiceNow) ~ Solid Excel and analytical skills; high attention to detail and data accuracy ~ Experience working with...Long term contractFull timeHybrid workLocal areaRemote jobFlexible hours
- ...Excel/ERP (SAP/Odoo) literacy; basic MOC. ● Collaboration with QC, Maintenance, SCM, and Sales. Nice-to-have ● Start-up/greenfield experience; ISO implementation; English/French/Swahili fluency. Benefits Housing Transportation Food Visa Air Ticket...Contract workLocal areaRelocationShift work
- ...+ years of experience in US or UK voice process ~ Prior experience in customer retention, save desk, escalations, renewals, or high ticket appointment setting ~ Experience owning customer communication end to end ~ Excellent spoken English with a neutral international...Full timeUS shift
- ...rotational shift schedule, including weekends and extended hours. ● Comfort and familiarity with digital tools such as Excel, CRM, ticketing systems, chat software, Zoom, Google Meet, and Calendly. ● Ability to work in a front-line role handling customer queries for a...Work at officeWork from homeFlexible hoursShift workDay shift
- ...and timelines.- Facilitate daily stand-ups, sprint planning, and retrospectives.- Design and implement processes for Agile delivery, ticket management, and support workflows.- Conduct audits, spot checks, and process reviews to ensure compliance.- Identify delivery bottlenecks...
- ...journey and all related business processes Offer excellent customer service to our global supplier base mostlythrough the use ofour ticketing and knowledge management systemZendesk Ability to work cross-functionality to resolve issues that affect our external partners...Full timeWorldwide
Rs 20000 - Rs 25000 per month
...commerce operations including order processing, inventory management, and dispatch coordination . Raise, track, and resolve support tickets with marketplace teams. Manage invoice generation, returns, refunds, and claim processes . Monitor product performance,...Full timeWork at officeImmediate start