Average salary: Rs1,058,503 /yearly
More stats ...resolution via direct communication, mail, chat, phone etc.9. Working in experience in multi team environment10. Able to categories issues/tickets and reach out to needed team members quickly11. Reporting skills to provide daily /weekly/monthly reports and highlighting any issues...
...Airline Ticketing Executive / Travel Consultant / airport ground staff
Flight and Fare Enquiries emails
Good Communication in English
6 days working and 1 week off
Role: Ticketing & Reservation Executive
Industry Type: Travel & Tourism
Department: Aviation & Aerospace...
...Specialist
Job Description:
Experience with developing application on Javascript, Python, Unix, VBA
Ability to resolve cases/problem tickets
Develop integrations using custom API
Analyse problems, issues and identify solutions timely
Work in a large team to...
...Perform regression and defect testing activity in manual and automation mode.
Defect logging.
Quality Assurance regression testing, ticket testing of bug fixes with collateral damage validation, interface and integration testing, environmental testing on multiple platforms...
...Responsibilities : - Providing technical support and responding to incoming queries related to HRM software (uKnowva). - Handling the Tickets related to IT Technical Issues, ensuring that all issues are properly logged, categorising and prioritising as per the defined TAT. -...
Rs 9 - 10 lakhs p.a.
...marketing team and external partners to create and execute marketing plans and campaigns
Create pitch presentations and proposals for high-ticket clients, and close deals effectively
Stay up-to-date with the latest trends, technologies, and best practices in digital marketing...
...Service id Creation, Modification and Deletion
• GAL Modifications
• Password reset (Individual/Generic/Service id)
• Perform SNOW tickets assigned to ID Management
• Unlock User id (Individual or any generic id)
• Mail/Call handling.
Candidate should have...
...mediums.- Act as a 24x7 support point to IT Infrastructure / Applications /Site Services support teams.- Provide 1st line diagnosis and ticket resolution.- Log all relevant incidents / Service requests details into the ticketing tool based on priority seriousness and...
...Coordinate with customer service desk and end-users on resolution
Generate the various reports required for operations management
Keep tickets up-to-date as per response SLA in ITSM tool
Contribute knowledge articles and update them in a timely manner when required...
.... project manager, lead solution architect, finance project consultant or QA role.
Supports IM Services FAM team in handling MyIT tickets in line with the IM Operating Model
Supports Finance business leads and other stakeholders regarding IT related topics
Experiences...
...Ready to work in 24 * 7 delivery environment
Good Knowledge on ITIL framework.
Manage and coordinate activities during overall ticket life cycle.
Responsible for sending P1/P2 Incident notifications as per agreed process
Chair Bridge calls for effective coordination...
..., OSPF
Ø Knowledge of Switching STP, VLAN, HSRP,VTP
Ø Cisco AP Configuration such addition in controller etc.
Ø Monitoring of devices and report if there is any issue.
Ø Daily Checklist as per site requirement.
Ø Attending the day to day MAC tickets....
...Work through iterative review cycles to deliver results that meet or exceed user expectations- Ensure consistency by adhering to a set of software coding and style guides- Resolve support tickets related to Tableau reports- Develop custom scripts when needed (ref:hirist.tech)
...prompt resolution to customers within timelines.- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.- Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on...
...Architecture
MIS Reports Preparation
Excellent Troubleshooting & Analytical skill
Good in Managing the Critical Incidents / Problem tickets
Out of Box thought process
Experience in designing Plan of Action for complex Changes Task execution.
Should able to design...
...aligned.
· Knowledge on Microsoft & Other OEM Software License and reconciliation of the same.
· Managed Services Partner management – Tickets, SLA & KPI
REQUIRED EDUCATION AND EXPERIENCE:
· B.E./B.Tech.
· ITIL Certified
· 12-15 years of relevant work experience...
...advantageous not mandatory
Incident Management: Service-Now Tool knwoledge registering, monitoring and resolving of application related tickets and change request
Monitoring overall performance of application, responsible for integrity of production environment...
...- Having good knowledge in Docker.- Monitor production network, deployed servers, and devices.- Received calls from customers, login tickets using JIRA and work trouble tickets to resolve Customer escalated issues.- Monitor, Manage and Support applications running in different...
...project documentation/reports
~Co-ordinate with IT Helpdesk team for issue resolution of various applications and closure of various Tickets as per TATRaising issues reported by users to Vendor and follow up for issue resolution within TAT
~Ensure user satisfaction by...
...Profile & Job Responsibilities:
Receipt of documents – superbills, charge tickets, and associated clinical documentation via document management system
Recording the patient demographic information, date of service, billing provider, referring healthcare provider, Point...
...time management skills - Ability to multitask and prioritize tasks - Detail-oriented and accurate data entry - Experience with CRM and ticketing systems - Familiarity with Ecommerce platforms and order workflows - Flexible availability including weekends and holidays (ref:...
...your travel with the utmost care and professionalism.
Role Description
This is a full-time on-site role for a Reservations Ticketing Agent at A.A International Travels located in Mumbai. The Reservations Ticketing Agent will be responsible for handling customer inquiries...
...Perform regression and defect testing activity in manual and automation mode.
Defect logging.
Quality Assurance regression testing, ticket testing of bug fixes with collateral damage validation, interface and integration testing, environmental testing on multiple platforms...
...Mentor junior members of the QA team and provide guidance on test automation best practices.
Quality Assurance regression testing, ticket testing of bug fixes with collateral damage validation, interface and integration testing, environmental testing on multiple platforms...
votre rôle
~24x7 Monitor, respond calls
~ Logging and updating tickets on SPLUNK and Fireservice accurately with relevant information
~ Follow customer defined processes for L2 troubleshooting, timely escalating tickets, as required, to the next appropriate Team...
...been in the business of travel for over 4 decades. Our Corporate Travel company - AK Travel and Tours Pvt Ltd is looking to expand the Ticketing Team and the requirement is as follows:-
Location : Churchgate
Work : Onsite
No of Positions: 5
Position: Travel...
Designation: Oracle Database AdministratorWFHJob Profile:Responsibilities:- Handling Technical support tickets within SLAs- Administer business application databases and associated program software in Database and Application Infrastructure.- Undertake performance monitoring...
...JD for Ticketing:
We are hiring Ticketing Staff for international and domestic sectors . Knowledge of visas would be an added advantage.
Desired candidate profile should have:
1. Good communication skills to speak with the corporate clients
2. Should have good...
...remote calls- Troubleshoot and document steps performed to resolve challenges with hardware, - Software and application issues in a ticketing system. - Support and apply desktop fault resolution for the approved application suite. - Thorough knowledge on Windows 10 and above...
...specific to users
~IPS/IDS policy creation and assignment
~LAN, WAN, DMZ zone creations
~Prevent broadcasting within a network
~Trouble ticket generation and response; carrier interface and escalations.
~Deployment and maintenance of network monitoring, analysis, and...