Average salary: Rs799,850 /yearly
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Rs 10 - 15 lakhs p.a.
...Engineering Certifications: ITIL Foundation CCNA/CCNP or equivalent C) Must-Have Skills # Hands-on experience on Ticketing tools like Service Now & Unified Desktop # Strong understanding of IP MPLS network, Routing, Switching and Wireless technologies...SuggestedFull timeShift work- ...Have Skills- Google CCAI / Dialogflow, Microsoft Excel, SQL, Power BI, Salesforce (Service Cloud / Chat / Knowledge) Customer Engagement / Chat Platforms (e.g., LivePerson, Genesys, Salesforce Chat, Prompt Engineering / LLM Interaction Tools, Workflow / Ticketing Systems...SuggestedFull timeShift work
- ...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting...SuggestedFull timeWork at officeNight shift
- ...who thrive in a quick sales cycle environment, who have experience having CXO level business conversations with the client at higher ticket size and are OK with an Individual role. You will play a fundamental role in achieving our ambitious new customer acquisition and revenue...SuggestedFull time
- ...skills ~Must have prior experience in handling international client calls ~Experience required in 0365 troubleshooting , E3 & E5 ~Experience in L1 troubleshooting skills ~Knowledge of Bitlocker and Servicenow Ticketing tool ~Must be comfortable in 24*7 shifts...SuggestedShift work
- ...Troubleshooting & Support- • Identify and resolve application bugs and technical issues. • Handle development and support tickets efficiently. • Troubleshoot workflow, script, integration, and data-related problems. • Optimize applications for reliability...SuggestedFull timeInternship
- ...gaining invaluable experience and exposure that will accelerate your career. In this role, you will focus on advanced troubleshooting, ticket resolution, and remote guidance for on-site engineers. You will contribute to the efficiency and reliability of AV services by...SuggestedLong term contractPermanent employmentFull timeRemote jobWorking Monday to Friday
- ...exceptional customer service via multiple communication channels. The incumbent ensures that all inquiries are timely addressed, logged in ticketing system and assists in providing timely and accurate resolution to the customer. They assist in triaging, troubleshooting and...SuggestedFull timeLocal areaFlexible hours
Rs 4 - 7 lakhs p.a.
...client satisfaction. Key Responsibilities 1. Advanced Technical Support & Troubleshooting Handle escalated L2/L3 support tickets related to network, server, cloud, and security environments. Diagnose and resolve complex issues involving hardware, software,...SuggestedFull timeRs 3 - 4.8 lakhs p.a.
...won or lost. This role also owns first-line resolution of subscriber support queries received through email and the Zoho Desk ticketing system, covering payment and activation questions, rebalance and execution confusion, dashboard queries, and subscription or billing...SuggestedFull time- ...solution to the end user. This process manages the day-to-day support interface between end users and Service Providers. If needed escalate tickets to SAP and follow up till reply is received from SAP (L4 in SAP). ~ Problem Management: To lead to identify the problems in the...SuggestedLocal areaImmediate startWorldwideFlexible hours
- ...perform related work as required. DESCRIPTION Deliver exceptional service and support to end-users using an online Service Desk ticketing system. Interact with Customers to provide and process information in response to inquiries, concerns, and requests, about the...SuggestedPermanent employmentFull time
- ...maintenance and support for hardware, operating systems and applications Participation in completing customer change requests and problem ticket resolution outside of normal business hours. "We are an equal opportunity employer. All qualified applicants will be considered for...SuggestedRotating shift
- ...level troubleshooting of platform and client systems. Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution. Perform root cause analysis of platform incidents and contribute to permanent fixes and...SuggestedPermanent employmentFull timeHybrid workWork at officeRemote jobWork from homeShift work
- ...regulations, and internal HR policies. Serve as the first point of contact for employees, providing advisory and support through the HR ticketing system to ensure consistent and timely solutions. Manage relationships with external vendors (e.g., payroll and benefits...SuggestedFull timeHybrid workLocal areaFlexible hours
- ...and relevant SAP Activate Group Reporting content during solution design and implementation. Monitor and manage production support tickets and ensure timely resolution within agreed SLAs. Analyse functional issues, identify root causes, provide solution estimates, and...Full timeWork at office
- ...etc).- At least 3 years of AMS experience of (RMS, ReSA, ReIM, RPM, RIB, ALLOCATION etc).- Hands on experience of resolving L2 and L3 tickets, independently.- Analyze, troubleshoot, and resolve production incidents within agreed SLAs.- Perform root cause analysis (RCA) and...Flexible hours
- ...realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments -...Hourly payPermanent employmentTemporary workPart timeFreelanceRemote job
- ...Leads/Tech Lead and/or Project Manager to participate in integrations delivery- Maintain and Support workday integrations and related tickets- Gather requirements and prototype the integrations- Maintain continuously and support current integrations by resolving defects (if...
- ...integration requirements into scalable technical solutions.- Support integrations related to partner portals, certification, support/ticketing and other external systems.- Perform unit testing and integration testing and troubleshoot defects.- Support deployment activities...Hybrid work
- ...Science, Operations, or equivalent practical experience. ~ Experience working with business systems such as Salesforce, CRM tools, ticketing systems, admin portals, or workflow tools. ~ Strong attention to detail and ability to follow structured processes accurately. ~...Contract workHybrid workLocal area
- ...and monitoring dashboards to strengthen operational support and issue detection. Handle incidents, service requests, and problem tickets using tools such as ServiceNow and coordinate timely resolution. Participate in critical incident resolution and ensure clear...Full time
- ...to optimize inventory and reduce costs. Create and maintain an overview of open backorders with prioritization and Handle incoming tickets (pricing, lead time, standard requests). Ensure pricing stability and correct mapping for spare parts and serial items. Perform...Full time
- ...Would own/manage the Support and queries coming from the bank Should be able to close the tickets within the agreed SLA Should understand basic of Java/J2EE concepts and do basic troubleshooting...
- ...your queue of support issues, responding promptly to customer submissions. Stay informed about current features and bugs, filing tickets when needed for internal teams. Evaluate feature requests and escalate them to the Product team when ppropriate. Debug customer...Hybrid workFlexible hours
- ...anything outside routine triage, while building toward independent ownership of these systems. Expect a mix of steady-state operations (ticket queues, access requests, alert triage) and periodic audit-cycle intensity (evidence pulls, control walkthroughs, remediation tracking)...Permanent employmentFull timeWork at office
- ...Familiarity with Linux/Unix environments Experience with version control tools (Git) and build tools (Maven) Working knowledge of ticketing tools (JIRA, ServiceNow, etc.) We offer We offer you professional growth, meaningful projects, open culture and an outstanding...Hybrid workFlexible hours
- ...support for incidents, service requests, and problem management- Perform root cause analysis (RCA) and implement long-term fixes- Manage ticket lifecycle and SLA adherence in line with ITIL processes- Drive continuous improvement initiatives to reduce recurring issues- Support...Long term contractHybrid workFlexible hours
- ...Experience in transport management, release cycles, and system upgrades. Working knowledge of Solution Manager / ServiceNow / ticketing tools. Understanding of custom developments, testing cycles, and deployment support. Ability to perform root cause analysis, fit...
- ...touch onboarding (Autopilot/ADE) and build automated patch/app deployment rings.- Deploy 1+ automated remediation script to cut manual tickets.3. 90 Days (Lead) : - Implement endpoint telemetry/health dashboards and conduct L1/L2 training.- Present a Quarterly Endpoint...Long term contractTemporary workNight shift