Ticketing jobs in Kannur

Job description We are hiring ground staff for our operations in India. This is an excellent opportunity for freshers/entry-level candidates to start a career in the aviation industry. The role involves assisting passengers, ensuring safety, and providing top-notch customer...

 ...Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO &... 

 ...issues based on service requests, ensuring high-quality service and client satisfaction. Responsibilities: Respond promptly to tickets raised via various channels. Troubleshoot and resolve hardware/software issues within SLA timelines. Perform root cause analysis...