Average salary: Rs722,047 /yearly
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- ...conversions Sales & Revenue Ownership ● Own overall team revenue, conversion ratios, and enrolment numbers ● Drive closures for high-ticket courses, certifications, and programs ● Support the team in handling objections related to pricing, outcomes, and career value ●...Suggested
- ...Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO &...SuggestedContract workNight shift
Rs 4 - 5 lakhs p.a.
...through effective security measures and stock control Manage stock transfers, returns, and damaged goods processing Ensure accurate ticketing and pricing of merchandise Customer Service Excellence Lead by example in delivering outstanding customer service Handle...SuggestedFull timeSeasonal workRs 3 - 3.5 lakhs p.a.
...Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-...SuggestedWork at office- ...permissions ~ Quarterly backup and recovery testing completed ~ Zero major audit observations Team & User Support ~≥ 95% tickets resolved within SLA ~ Internal user satisfaction score ≥ 4.2 / 5 ~ Minimum 1 user training session per quarter Process Improvement...SuggestedFull timeWork at office
- ...Learn more about us at Location : Kozhikode / Calicut , Kerala Job Responsibilities Respond to customer queries via calls, tickets, and chats. Strong communication and customer service skills: Strong ability to explain technical solutions to non-technical stakeholders...SuggestedFull timeWork at office
- ...- Prepare release notes and drive internal release approvals- Manage release communications and status updates through the internal ticketing systemf) Cross-Functional Leadership : - Act as the primary product point of contact- Coordinate closely with Engineering, QA, Sales...Suggested
