Service desk manager jobs in Chandigarh

Job Responsibilities: Handle inbound and outbound calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide accurate information. Troubleshoot technical issues (for technical support roles). Achieve...

 ...shift)  Experience : 0-1 year    Key Roles and Responsibilities ~ Onsite Technical Support Executive will work with the Service Delivery Managers to support Tool / Software implementation and operation.  ~ Install software / utility by connecting with brand teams  ~... 

Description We are seeking a motivated Technical Support Executive to join our team in India. The ideal candidate will assist customers with technical issues, ensuring a high level of satisfaction and support. This is an excellent opportunity for individuals looking to begin...

 ...Administration: Serve as the primary point of contact for office-related matters, including maintenance, supplies, equipment, and vendor management. Coordinate and oversee office maintenance, repairs, and cleanliness in collaboration with facility management. Manage office... 

International voice process Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Excellent English Communication ...

Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have 'Excellent communication skills' (Verbal...

Handles customer queries via phone or email Provides product information, resolves issues, and ensures customer satisfaction. Rotational shifts with 5 days working. Work from office. Required Candidate profile Immediate joiners UG/GRAD/PG Fresher/Experience...

~ Resolving customer complaints brought to your attention by phone ~ Keeping records of customer interactions ~5 days working ~ Walk-in interview ~ Maintain a good relationship with new or existing customer and clients Required Candidate profile ~ Ability to compose...

 ...Answer incoming calls and respond to customer inquiries promptly. Provide accurate information regarding products, services, or orders. Record customer feedback and escalate issues when required. Handle complaints and provide appropriate solutions. Follow standard... 

Handling Inbound and outbound voice calls. Voice/Non-Voice Creating and maintaining positive relationships with clients. Fulfilling the needs of their customers. 5 Days working Required Candidate profile UG/Grad/ PG Excellent verbal & written communication...

 ...Answer inbound customer calls. Voice/Chat. Manage all customer issues and requests. Develop and improve customer experience. Required Candidate profile Immediate joiners Graduate/Undergraduate/Postgraduate Fresher/Experienced both can apply Must be flexible... 

Role Responsibilities: Handle international voice process interactions with clients. Resolve client queries and assess their needs for satisfaction. Build lasting relationships and trust with customers. Provide accurate, valid, and complete information to clients...

 ...Role Responsibilities: # Respond to product/service inquiries via multiple communication channels # Provide timely and accurate resolution of customer queries # Adhere to policies and procedures in customer interactions # Ensure customer satisfaction and proper documentation... 

 ...complete information to clients # Work effectively in a 24×7 rotational shift environment Key Deliverables: # Ensure high-quality service and customer satisfaction # Maintain service standards in international client interactions # Provide support across 5-day work... 

 ...We are hiring Customer Care Executives for our domestic customer service team. The role focuses on handling customer queries, providing solutions, and ensuring excellent service to enhance customer satisfaction. Key Responsibilities: Handle inbound calls and customer inquiries... 

 ...Key Responsibilities: Manage customer interactions through calls, emails, and chats Resolve queries related to products, services, billing, and accounts efficiently Maintain accurate records of customer interactions and updates Adhere to company policies and international... 

 ...queries through voice and non-voice channels in a timely and professional manner. Provide accurate information about products and services to premium customers. Resolve complaints efficiently and ensure customer satisfaction. Maintain records of customer interactions... 

 ...# Maintain accurate customer records # Communicate fluently in English Key Deliverables: # Provide professional customer service # Deliver support across multiple channels # Adhere to quality and response timelines # Ensure data accuracy in CRM systems... 

 ...customer complaints and issues promptly and professionally Maintain accurate records of customer interactions Provide product and service information to customers Collaborate with internal teams to address customer needs Adhere to company policies and quality... 

Handles customer queries via phone or email Provides product information, resolves issues, and ensures customer satisfaction. Works to resolve disputes and improve customer relationships. Required Candidate profile UG/GRAD/Fresher/Experience all are eligible Should...

 ...appropriate teams. Maintain up-to-date knowledge of products and services. Foster customer loyalty through exceptional service delivery...  .... Meet and exceed customer satisfaction KPIs. Efficiently manage a blended workload of voice, chat, and email. Ensure... 

 ...centre of town with good public transport facility ~ Good PG accommodation available nearby office. Note :- We don't any kind of Fee or Registration Fee or any other charges for our services Best Regards, Sourabh Bakshi Connecting The Dots (***) ***-****... 

 ...accuracy across systems like HubSpot, PSA, and QuickBooks, and managing inventory adjustments and invoicing processes. This role supports...  ...-Serve: Triage or resolve all issues related to automated self-service GPS deals, including disputes and billing errors.... 

 ...Core Responsibilities: Service Management: Achieve service targets and budgets, maintain printer-to-engineer ratio, and reduce breakdown calls. Monitor breakdown calls and prioritize responses, ensuring low resolution times. Adhere to installation standards and provide... 

 ...Quality Analyst or Trainer. Adhering to the compliance and policies set by the department. Working Environment: General office environment: Works generally at a desk in a well-lighted, air-conditioned. office, with moderate noise levels. Travel Requirements No... 

 ...existing customers over the phone to promote and sell our [products/services]. This role involves identifying customer needs, presenting...  ..., and monthly sales targets and KPIs. Customer Relationship Management: Build and maintain positive relationships with potential and... 

 ...Thynq is a purpose-driven mental health platform transforming the way individuals and organizations access wellness services. From expert-led therapy to holistic healing programs, we bring compassionate mental health support to people and workplaces through digital innovation... 

Roles & Responsibilities: More Retail Limited is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify...

 ...Inquiries: Handle client interactions via phone, email, chat, and Jira Service Desk. Sandbox Testing: Perform User Acceptance Testing (UAT) to...  ...onboarding and compliance. Reports & Dashboards: Build and manage custom reports and dashboards to identify trends, insights, and... 

~ Handling Client's queries and complaints, Voice Process. ~ Fulfilling the needs of their customers. ~5 days working. Required Candidate profile ~ Excellent Communication Skills ~ Graduates only (2019 onwards pass out) ~ Minimum Age criteria : 21 yrs ~ Graveyard...