Average salary: Rs751,983 /yearly
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...point for the agents in solving issues presented to the Account Service Desk
Do
# To support the service desk agents in prompt... ...current issues and works toward the resolution of tickets
# Manage and coordinate escalated work orders from the Service Desk team...
...About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security... ...based on deep product knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support NON-SSI
Good to Have Skills...
...DESCRIPTION
NTT is a leading global IT solutions and services organisation that brings together people, data and things to... ...matters.
Want to be a part of our team?
The Senior Managed Services Service Desk Agent acts as the escalation point of contact for clients...
Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving... ...with the proper priority established. This position will also manage the service request queue to ensure that requests are escalated...
...to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s... ...scorecard is maintained as per SoW with respectto TAT, SLA & hits
# Manage all queries or escalate if not resolve as per the...
...IT Service Desk Agent(24*7 Support Rotational Shifts)
Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.
The Service Desk... ...customer facing skills. The role will report to the IT Service Desk Manager. The IT service Desk agent will be required to work on...
Role : Service Desk Analyst Responsibilities :- Experience in using helpdesk ticketing system- Office 365 and SharePoint experience- Automation... ...- Good knowledge of ITIL based Incident/Change/Problem management- Outstanding written and verbal communication skills in English...
...to the Academy Owner. S/he plays a pivotal role in managing sales & marketing activities at the front desk that include making calls and responding to queries,... ...stationary, pantry and other day to day supplies and services are satisfactorily maintained. Reordering if necessary...
...Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical... ...good chance you’ll love being a Customer Service Representative at Kyndryl.
Being great... ...problem-solving expertise
· Support help desk experience
· Customer support experience...
Remote job
...driving and supporting the proposal/contract development and order management processes.
Work closely with the field teams to gather... ...equivalent work experience
b) 2-4+ years experience in Deal Desk and/or related roles; work with capital equipment or broader manufacturing...
...activities including integrated equipment and systems.
Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (...
...Technical Support/Service Desk Agent L1 will be the part of Global Support Team supporting the Client Full Time Employees Vendors/Contractors via voice/ email / chat.
Good experience in handling the issues related to outlook MS team VNP Office 365 internet connectivity password...
Rs 2.76 - 3 lakhs p.a.
...Commercial Information teams by providing services on a full range of support tasks... ...variety of audiences, including executive management
Analyzes and reports on business performance... ...Commercial Administrator - Information Service Desk
Vacancies: 1
Experience: 0 - 1.0...
...Company- Atos
Client - Airbus
Designation - Service Desk Engineer
Level- L2
Experience - 2 years
Budget -3.5lpa to 3.8lpa
Location - Bangalore
Skills
Excellent communication
Handled international calls
Ticket handling
Customer query resolutions...
...Required Experience: Minimum 2 Year in Technical International Voice Process (Service Desk)
Must Have Skills - Service Desk, Active Directory, office 365, Outlook Troubleshooting
Job Role: Technical Support Specialist (International Voice Process)
Required Qualification...
Technical Support Specialist :- IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory... ....- Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed.- Good communication...
...Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity,... ....
Any Multitasking work related to the Front Desk/Admin/Internal Co-ordination.
Managing employee engagement activities.
Supporting HR team...
Job Description :We are seeking a highly skilled and experienced Technical Lead/Developer with expertise in HP Service Desk Manager configuration and development. The ideal candidate will have a strong background in Java, Angular/React, Oracle DB, and SQL/PLSQL. This role requires...
...between Technology Business users and our MSP. Ensure Enterprise Technology services are available and delivered at high standards. The role involves working with Service Desk, Service Management and Operations Teams. Defining process/practices and enhancing efficiency and...