Service desk manager jobs in Bangalore

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing systems. Assess, diagnose, and resolve or escalate technical issues (hardware, software, network). Develop, maintain,... 

 ...Job Description In this role, you will: Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology Operations for the IT Service Desk. This will include managing vendor resources for the service desk. Drive... 

 ...leading a Technical Support Engineers team, or similar People management experience Superior project management skills Demonstrated...  ...- Checkpoint, Juniper (Netscreen), Fortinet, Cisco) is desirable Enterprise support and service delivery experience preferred... 

 ...Responsibilities Balance managing a team engaged in calibration and repair activities while contributing hands-on to production work....  ...team members for success. Manage attrition in alignment with Service team requirements; conduct interviews and participate in hiring.... 

 ...joiners are highly welcome. Key Roles and Responsibilities: -Mall Onsite Technical Support Executive will work with the Service Delivery Managers to support Software implementation and operation. -Software is used by a location (mall, food court, airport, etc. ) to... 

 ...into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer...  ...responsible for overseeing a team of Technical Support Engineers and Managers ensuring team, customer, and operational success. Responsible... 

 ...Consultants is seeking a highly experienced and strategic Call Centre Manager to supervise the Early Collections team. The successful...  ...Maintain a consistently high level of performance for key collections service metrics, including Service Level, Abandon Ratio, and Call Answer... 

 ...Job Requirements Role/ Job Title: Call Centre Manager- Debt Management Function/ Department: Debt Management Job Purpose The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in... 

 ...Ghrs Training is looking for an experienced and dynamic Service Desk Team Lead to guide our support team. If you have a strong background...  ...improvement. Oversee daily service desk operations, manage ticket queues, and ensure timely resolution of issues. Provide... 

Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring... 

 ...communication skills in English, with the ability to explain technical concepts clearly to non-technical users. You are customer-focused, patient, and have strong problem-solving abilities. You are able to work in a fast-paced environment and manage multiple tasks effectively.... 

 ...The Service Delivery Lead is responsible for the successful delivery of services to clients, ensuring they are provided with high-quality solutions that meet expectations. This role involves managing client relationships, coordinating with various teams, monitoring performance... 

 ...problems, identify solutions, and implement fixes. Escalation Management: Own and manage escalated customer issues from initial contact...  ...: Maintain in-depth knowledge of the company's products/services, underlying technologies, and relevant industry trends. On-Call... 

 ...Roles & Responsibilities: Managing a team of Support Engineers of D365 CE and FnO application expertise . Operating the support function and helping the business with resolution of supports tickets within SLAs. The position act as the first point of escalation when... 

 ...This is an amazing opportunity to be the first technical support manager in a high-growth, high-potential startup starting in Prophecy's...  ...approaches to escalation management. Strong passion for customer service and managing escalations effectively. Bachelor's degree in... 

 ...Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to...  ...Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service... 

The role:   Operational Management Oversee the Salesforce support team, providing guidance, mentoring, and performance management....  ...and motivate the Salesforce support team to deliver exceptional service and achieve performance goals. Provide training and development... 

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply you can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive...

Exciting Call Center Opportunities! - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + ...

- The L1 Technical Support Executive will be responsible for providing technical assistance and support to customers via telephone and email. - Solve basic technical problems and provide accurate information to customers regarding software and hardware issues. - Identify...