Get new jobs by email
Rs 3 - 5 lakhs p.a.
...A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures 2. Analyzing data to identify trends and...QualitySparsa Digital
Gurgaon7 days agoRs 8 lakh p.a.
...Were looking for Quality Analyst s ! Salary : INR 800000 -/ year Responsibilities Participate in the design and improvement of call monitoring processes and standards. Perform call monitoring in accordance with defined formats and quality benchmarks providing...QualityFull timeRs 4 - 6 lakhs p.a.
...Key Responsibilities: Work Audit and Quality Assurance: Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. Develop...QualitySparsa Digital
Gurgaon7 days ago- ...Job Title: Quality Analyst – GDS (Galileo & Sabre) with Travel Background Location: Gurgaon Experience Required: 5+ years in Quality with expertise in GDS platforms (Galileo and Sabre) Shift: Night Shift Key Skills: QA, Galileo, Sabre Job Description We are...QualityShift workNight shift
Softview Infotech
Gurgaon7 days ago - ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...Quality
r3 Consultant
Gurgaon17 days ago Rs 1.5 - 2.75 lakhs p.a.
*Hiring for Quality Consultant / Quality Analyst* *5 days working weekends off* *Location: Gurugram (Work from Office)* *Experience: 1–3 years in international voice or domestic cce* *Salary: ₹1.5 – 2.75 LPA* *Key Responsibilities* Conduct call audits and quality monitoring...QualityWork at officeTalent Futures Services
Gurgaon18 days ago- ...Job Title: Executive - Quality Analyst Location: Sector - 14, Gurugram Experience: 1-3 Years Working Days - 6 Qualifications : Any Graduate Position Overview: We are hiring a proactive Executive - Quality Analyst to ensure high service standards. The role...Quality
HexaHealth
Gurgaon3 days ago - ...the wild. We're looking for someone to help vet the visual work we produce for industry-leading companies, and establish a standard of quality for our digital jazz . Responsibilities You'll employ knowledge of manual testing methods to assess and ascertain the...QualityLong term contract
Monks
Gurgaon6 days ago - ...We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Quality Analyst with at least 1+ years of experience in the International Process. About the Role As QA, your KRAs will include...QualityUS shiftDay shift
Binary Semantics Ltd.
Gurgaon1 day ago - ...Capture and Digital IT, working round the clock on many mission critical elements. Requirements Key Responsibilities: Quality planning : Recommend, implement and monitor preventative and corrective actions to reduce the error count and improve the teams overall...QualityWork at officeFlexible hoursDay shiftAfternoon shift
- ...The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. ~ Uses a quality monitoring data management system to compile and track performance at team...Quality
Great Learning
Gurgaon2 days ago - Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management offering premier omnichannel support to top global companies. Our diverse service locations including on-site and work-at-home programs ensure ...QualityFull timeLocal areaWork from home
Rs 9.5 - 20 lakhs p.a.
...The Quality Analyst will monitor and evaluate call quality, analyze service requests, and implement process improvements to ensure high standards of customer service. The role involves auditing calls, providing feedback, and collaborating with operations to maintain compliance...QualityTraineeshipGlobiva
Gurgaona month ago- ...Invoices/queries are handled as per the guidelines Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable Should deliver 100% accuracy in his/her deliverables....QualityFlexible hours
- ...Job Title: Quality Analyst Location: Gurgaon, India Reporting to: Assistant Manager Quality About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric...QualityRemote jobShift work
noon
Gurgaon2 days ago - ...Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at Role purpose The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of processes, transactions, and deliverables. The role...QualityLocal area
IDP Education Ltd
Gurgaon2 days ago - ...Job Title: QA (Quality Analyst) role Location : Gurugram Experience : 2-5 years About Us Vertex Group, with its 5 business verticals, Vertex Global Services, ILC Solutions, Vertex Tech, Vertex Next, and Vertex Learning, is contributing towards digital transformation...QualityWork at officeShift work
Vertex Group
Gurgaon2 days ago - We are looking for an experienced Quality Analyst from the travel industry to monitor and enhance the quality of customer interactions for us travel sales and support processes. Role Responsibilities Quality Analyst (QA) Monitor and evaluate calls, chats, emails, and tickets...Quality
SHARDA CONSULTANCY SERVICES
Gurgaon16 days ago - ...Train counsellors on courses, admissions processes, soft skills, and conversion techniques Analyze QA data and share performance and quality reports Support operations during peak admission periods Skills Required: Proven experience in BPO Quality Assurance and...Quality
Collegedunia
Gurgaon21 days ago - Quality Analyst Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...QualityImmediate start
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in...Quality
TaskUs
Gurgaon1 day ago - ...Statistical knowledge Requirements: 1+ years of experience of testing complex enterprise applications Passionate about test and quality automation development for Java environments, web services, web-based applications, mobile Experience testing in enterprise-class...Quality
PTC
Gurgaon1 day ago - ...Position Summary GLG's Quality Assurance team within the Technology business is seeking a QA Automation Engineer / Analyst to design, develop, and execute automated and manual test cases across multiple software applications. This role combines strong analytical skills...QualityLocal area
GLG
Gurgaon4 days ago Rs 9.5 - 20 lakhs p.a.
...one-on-one feedback to call center agents based on audits Collaborate with Operations to develop process improvement strategies and quality plans Monitor associates for correct telephone etiquette, proper hold procedures, and accurate resolution of customer requests...QualityGlobiva
Gurgaona month ago- ...values your development supports your goals and celebrates your accomplishments. Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g. email chat) for accuracy and adherence to quality...QualityFull timeLocal areaWork from home
- ...Job Summary ChefKart is looking for a detail-oriented Support Quality Analyst to monitor, evaluate, and improve service quality across operations. The role involves auditing processes, analyzing data, identifying gaps, and working closely with operations and support teams...Quality
ChefKart
Gurgaon17 days ago - About The Role Grade Level (for internal use): 07 The Team Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, ...QualityFull timeWorldwideFlexible hours
S&P Global
Gurgaon1 day ago - ...share actionable feedback and drive improvements. Monitor service KPIs like TAT, FCR, Repeat and CSAT, and contribute to service quality initiatives. Help enhance our QA framework, audit sheets, and reporting mechanisms. Support training needs through data-driven...QualityWorldwide
Real Time Data Services
Gurgaon1 day ago - ...privacy officers to set policies to automate enforcement.We are looking for passionate QA engineers to help us to build and evolve a high-quality platform. This is a great opportunity to create impact, have solid learning, work with a fantastic team and live the startup life!...Quality
- ...LinkedIn: Role Summary As a QA Engineer/Senior QA Engineer at Group Bayport, you will play a pivotal role in ensuring the quality and stability of our e-commerce platforms, built on Magento and other customized modules. You will work closely with the development...QualityFull time
Group Bayport
Gurgaon3 days ago
