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- ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...QualityImmediate startNight shift
TP Vision
Gurgaon7 days ago Rs 3 - 5 lakhs p.a.
...A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures 2. Analyzing data to identify trends and...QualitySparsa Digital
Gurgaona month agoRs 2.5 - 6 lakhs p.a.
...Key Responsibilities: Implement and manage call quality audits Drive initiatives to enhance customer satisfaction levels Monitor call quality and identify training needs for service improvement Ensure customer interactions align with company standards and guidelines...QualityAakash Educational Services Aesl
Gurgaon24 days agoRs 1 - 6 lakhs p.a.
...experience in collections; DRA certification preferred Perform detailed data analysis and scrutinize client-provided details Meet quality standards and suggest process improvements based on findings Use QA tools such as Pareto charts, run charts for performance...QualityShift work1point1
Gurgaon23 days ago- ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...Quality
r3 consultant
Gurgaon10 days ago - ...Job Title: Executive - Quality Analyst Location: Sector - 14, Gurugram Experience: 1-3 Years Working Days - 6 Qualifications : Any Graduate Position Overview: We are hiring a proactive Executive - Quality Analyst to ensure high service standards. The role...Quality
HexaHealth
Gurgaon2 days ago Rs 4 - 6 lakhs p.a.
...Key Responsibilities: Work Audit and Quality Assurance: Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. Develop...QualitySparsa Digital
Gurgaona month agoRs 3.5 - 15 lakhs p.a.
...We are seeking a skilled Quality Analyst to join our dynamic team in India. The ideal candidate will be responsible for ensuring the quality of software products through comprehensive testing and validation processes. The Quality Analyst will work closely with developers and...QualitySelectica International Solutions
Gurgaona month ago- ...What You'll Do As a Quality Improvement Analyst, you'll support our Consumer Benefit Solutions team by driving process efficiency and continuous improvement. Reporting to the India GCC group and working in coordination with U.S. leadership, you'll help maintain best practice...QualityFull time
Aon
Gurgaon22 hours ago - ...the wild. We're looking for someone to help vet the visual work we produce for industry-leading companies, and establish a standard of quality for our digital jazz . Responsibilities You'll employ knowledge of manual testing methods to assess and ascertain the...QualityLong term contract
Monks
Gurgaon3 days ago - ...Roles and Responsibilities Conduct call audits to ensure quality standards are met. Evaluate calls based on predefined criteria, providing feedback to agents for improvement. Collaborate with team members to identify areas of excellence and implement process improvements...Quality
Policybazaar.com
Gurgaon6 days ago - ...The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. ~ Uses a quality monitoring data management system to compile and track performance at team...Quality
Great Learning
Gurgaon3 days ago - ...Job Title: Quality Engineer Department: Quality Assurance / Quality Control Location: Loom Solar Pvt. Ltd. / Palwal Experience Required: 2–4 Years Industry Preference: Solar Job Summary Loom Solar Pvt. Ltd. is seeking a detail-oriented...Quality
LOOM SOLAR PVT. LTD.
Palwal3 days ago - ...What you will do: We're looking for a dynamic Sales Quality Analyst Intern to join our team. As an intern, you'll play a key role in evaluating and improving our sales team's communication. Your main tasks include listening to sales calls, providing constructive feedback...QualityInternship
Accredian
Gurgaon2 days ago - ...Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at Role purpose The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of processes, transactions, and deliverables. The role...QualityLocal area
idp education ltd
Gurgaon3 days ago - ...Key Responsibilities Lead end-to-end quality monitoring for calls, tickets, emails, and digital interactions across inbound, outbound, grievance handling, and collections processes. Design, review, and periodically update quality audit frameworks, scorecards, and evaluation...QualityContract work
Trillionloans
Gurgaon2 days ago - ...Job Title: Quality Analyst Location: Gurgaon, India Reporting to: Assistant Manager Quality About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric...QualityRemote jobShift work
noon
Gurgaon3 days ago - ...Role Overview The Quality Analyst (QA) for Call Audit Measurement is responsible for evaluating and improving the quality of customer service through systematic call audits. This role involves assessing calls to ensure they meet established standards and providing actionable...Quality
Abhi Loans
Gurgaon2 days ago - ...Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading...QualityFor contractorsFlexible hoursShift work
Accenture in India
Gurgaon17 days ago - ...Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities...QualityRemote jobNight shift
Accenture
Gurgaon5 days ago - ...Individual Core : Organized, Result Driven Leadership : Decisive, Responsive Industry Type : Software Product Function : Quality Assurance and Testing Key Skills : Manual Testing Education : Graduate Note: This is a requirement for one of the...QualityWorldwide
Workassist
Gurgaon17 days ago - ...Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global...QualityFor contractorsFlexible hoursShift work
Accenture in India
Gurgaon17 days ago - About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in...Quality
TaskUs
Gurgaon25 days ago - ...QA Engineer Job Description: Key Responsibilities: Collect, clean, and analyze data from various sources Monitor data quality and troubleshoot data issues Design and maintain dashboards, reports, and data visualizations Identify trends, patterns, and insights...Quality
agilon health
Gurgaon3 days ago - Selected Intern's Day-to-day Responsibilities Include Assist in manual testing of web-based SaaS applications. Create, review, and execute test cases and test scenarios based on product requirements. Identify, document, and track bugs and defects using issue tracking...QualityInternship
DataChannel
Gurgaon3 days ago - ...harm to animals. What will I be doing - You will perform daily system audits, error analysis, and weekly feedback on moderation quality. - You will be responsible for content review to ensure content quality and community ecological security. - You will review appeals...Quality
ByteDance
Gurgaon3 days ago - ...Job Title: Quality Analyst – Sales Location: Vipul Agora Mall, Sector 28, Gurugram Reporting To: Chief Revenue Officer (CRO) Working Days: 6 days (Monday to Saturday) Working hours: 9-hours shift with fixed 8-working hours and 1-hour lunch break CTC:...QualityFlexible hoursShift work
Cyboard School
Gurgaon7 days ago - ...Job Description: Quality Analyst – Sales (Admissions Department) Location: Gurgaon, 6 days working, onsite Department: Sales – Admissions Reports To: Chief Revenue Officer (CRO), Cyboard School About Cyboard School Cyboard School is a pioneering online school...Quality
Cyboard School
Gurgaon7 days ago - ...The Quality Engineer Specialist (QES) is our Lead role within the team. A QEL will be responsible of supporting and leading a range of quality assurance tasks by leveraging strong technical skills to collaborate into QA process improvement, using methods as test plans...Quality
publicis global delivery (pgd)
Gurgaon2 days ago Rs 10 - 15 lakhs p.a.
...Roles and Responsibilities: Responsible for analyzing business-level quality issues Extract key learnings from quality data and findings Standardize best practices across the Group Ensure continuous Quality improvement and defect prevention Skills Required:...QualityCareerNet Technologies Private Limited
Gurgaona month ago
