Average salary: Rs941,058 /yearly
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- ...advanced UI/UX. This approach eliminates legacy technical debt and delivers the speed, accuracy, and transparency banks demand. As Quality Engineering Lead, you’ll drive uncompromising reliability and intelligent automation, using AI-powered insights and automation-first...QualityFull time
Rs 7.5 - 11 lakhs p.a.
...Key Responsibilities: Quality Control & Procedures: Develop and implement quality control procedures to ensure product and service standards. Monitor processes to identify deviations and areas for improvement. Data Analysis & Reporting: Analyze data to identify...QualityRs 4 - 7.5 lakhs p.a.
...Key Responsibilities: Develop and implement quality control procedures. Analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to resolve quality issues. Document and communicate test results to stakeholders. Participate...QualityRs 1 - 4 lakhs p.a.
...Roles and Responsibilities : Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team to ensure client activation & mapping . Responsible...QualityRs 3 - 3.5 lakhs p.a.
...Monitor and evaluate customer interactions (calls/chats/emails) Ensure adherence to quality standards, SOPs & compliance Prepare quality reports and share feedback with agents Conduct calibration sessions and support process improvement Identify gaps and recommend...Quality- ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...QualityImmediate startNight shift
Rs 3 - 5.5 lakhs p.a.
...certification. •Examine business and functional system requirements to validate system implementation. •Verify reliability, usability, and performance of systems through quality assurance processes. •Commit to deadlines and ensure timely delivery of QA activities....QualityRs 3 - 5 lakhs p.a.
...A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures 2. Analyzing data to identify trends and...QualityRs 1 - 3 lakhs p.a.
• Atleast 1 year years of experience as a Quality Analyst in a BPO environment • Strong knowledge of call audits, quality parameters, and RCA • Excellent communication and analytical skills • Experience with quality monitoring tools and reporting • Ability to coach and...QualityRs 1 - 6 lakhs p.a.
...Key Responsibilities Minimum 6 months of experience as a Quality Analyst in inbound BPO Willingness to work in rotational shifts Identify training or coaching needs of team members and communicate them to the Manager Provide effective feedback and coaching to improve...QualityShift workRs 2.5 - 6 lakhs p.a.
...Key Responsibilities: Implement and manage call quality audits Drive initiatives to enhance customer satisfaction levels Monitor call quality and identify training needs for service improvement Ensure customer interactions align with company standards and guidelines...Quality- ...Job Title: Quality Analyst (QA) Location:Hyderabad Key Responsibilities: 1. Quality Monitoring & Case Audits: ~ Conduct regular audits of Tier 3 support cases to ensure accuracy, compliance, and adherence to policies . 2. Performance Analysis & Reporting...Quality
- Hi, We are hiring for a Quality Control with one of our clients Work from Office Night Shift - 5PM to 3AMTransport Provided Skill Sets 3+ years experience in Mortgage servicing domain overall Have worked in any operation quality or Internal audit process for minimum...QualityWork at officeUS shiftNight shift
- ...government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Quality Analyst Location(s)Bangalore Requirement of Analyst for operation of ICP-MS instrument at clint site, i.e. DFRL Mysore...Quality
Rs 1 - 6 lakhs p.a.
...experience in collections; DRA certification preferred Perform detailed data analysis and scrutinize client-provided details Meet quality standards and suggest process improvements based on findings Use QA tools such as Pareto charts, run charts for performance...QualityShift work- ...#callcalibration exercises to ensure consistency among team members' performance. - Utilize QC tools such as #7QC, #SixSigma methodologies, and quality tools to drive process improvements. - Provide feedback to team members on their performance and suggest training or coaching...QualityImmediate startShift workNight shift
- ...Job Title: Quality Analyst We are looking for a Quality Analyst to monitor and improve the quality of client interactions and service delivery processes. This role involves auditing calls, chats, and emails, analysing feedback, and ensuring SOP compliance to enhance...Quality
- ...Key Responsibilities: Monitor and evaluate calls, emails, and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver...QualityPermanent employment
Rs 1 - 6 lakhs p.a.
...Minimum 3 months of experience in collections; DRA certification preferred Analyze client data and scrutinize details to meet quality standards Identify and recommend process improvements based on analysis Utilize QA tools such as Pareto and Run Charts for performance...QualityShift work- ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...Quality
- ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to the mobile number Mail ID : [HIDDEN TEXT] Contact # (***) ***-**** Audit inbound and outbound interactions handled by Sky RMs...QualityImmediate startRotating shift
- ...We are looking for a Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for creating and implementing strategies for quality coordination, testing as well as suggesting solutions to identified quality problems. Your responsibilities...Quality
- ...Job Title: Quality Analyst (QA) Location: Malad Working Days: 5 Days (Rotational Shifts) Week Offs: 2 Rotational Week Offs Job Summary: ~ We are looking for a detail-oriented Quality Analyst (QA) to monitor and improve the quality of customer interactions. The...QualityDay shift
- ...development teams ~Help troubleshoot issues ~Conduct post-release/post-implementation testing ~Work with cross-functional teams to ensure quality throughout the software development life-cycle What we are looking for: ~Excellent communication skills ~Attention to detail ~...QualityFull timeRemote jobFlexible hours
- ...Responsibilities Develop and execute test plans, test cases, and test scripts to ensure high-quality software delivery. Perform functional, regression, integration, and system testing of web and mobile applications. Identify, record, track, and document defects and...Quality
- ...Job Summary: We are seeking a dedicated and detail-oriented Quality Analyst to join our Quality Assurance team. The Quality Analyst will play a vital part in maintaining and enhancing the quality of our products and services through rigorous testing, analysis, and process...Quality
Rs 3 - 8 lakhs p.a.
...identify root causes of issues, and recommend solutions. Process Improvement: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training: Provide coaching and training to agents on quality standards, best...Quality- ...Responsibilities: Campaign QA: Review and validate campaign setup, targeting parameters, and delivery metrics before launch. Lead Quality Checks: Audit lead data for accuracy, completeness, and compliance with client criteria (e.g., job titles, company size, geography)....Quality
Rs 3 - 7 lakhs p.a.
...We are actively seeking a highly analytical and detail-oriented Quality Analyst to join our client's team through Acme Services . This pivotal role is responsible for monitoring and evaluating the quality of customer interactions, identifying areas for improvement, and...Quality- ...Quality Analyst Onsite, Noida (India-based Candidates Only) Full-Time Employee Onsite, Noida About the Role We are seeking an experienced Quality Analyst to ensure the highest standards of accuracy, consistency, and quality across digital and print learning deliverables...QualityPermanent employmentFull time
