Quality jobs in Powai, Mumbai

Experience with Testing web applications & mobile apps (iOS and/or Android) Strong knowledge of functional and system testing Strong knowledge of writing test scenarios, test cases and executing test cases Strong experience in White box and Black box testing Experience...

 ...Job description As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics You must always strive for Good Customer Satisfaction and Experience... 

 ...qualification and whos willing to work on cyclical schedules. So if you have at least 1-4 years of working experience in the related field (Quality tools, Auditing, and Customer service). Have experience on phone, email, and live chat support Thats definitely a plus!... 

 ...Job Description For Quality Analyst - AR Job Title: Quality Analyst AR Location: Turbhe ~ Experience: Minimum 4+ years of Experience in **AR Calling ** Added benefit: 1 year of experience in Quality** Job Responsibilities Performing daily audits and sending... 

 ...Job Description for Quality Analyst As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined... 

 ...We are seeking a Quality Analyst to join our team in India. The ideal candidate will have experience in ensuring the quality and performance of software applications through rigorous testing and analysis. You will work closely with developers and product managers to deliver... 

 ...ROLES & RESPONSIBILITIES: # Participates in design of call monitoring formats and quality standards. # Performs call monitoring and provides trend data to site management # team. # Uses quality monitoring data management system to compile and track # performance... 

 ...Job Summary: We are looking for a detail-oriented and analytical Quality Analyst to join our dynamic BPO team. The ideal candidate will be responsible for monitoring and evaluating the quality of inbound and outbound calls, emails, and chats. You will help ensure compliance... 

 ...Description We are seeking a motivated and detail-oriented Quality Analyst with 1-2 years of experience to join our team. The ideal candidate will be responsible for ensuring the quality of our software products by developing and executing test plans, identifying defects,... 

 ...least 3 months of collections experience; DRA certification preferred Perform data analysis and scrutinize client details to meet quality standards Identify process improvements based on study and QA feedback Use tools such as Pareto charts and run charts for performance... 

 ...Job Description Job Title: Quality Analyst - (Call Audit) Location: Mumbai - West Malad Infinity Tower Mindspace, 1-B, Zakeria Rd, behind Lakozy Toyota showroom, Malad, Rajan Pada, Ekta Nagar, Malad West, Mumbai, Maharashtra 400064 Responsibilities: ●... 

 ...Job Description Quality Assurance: Monitor customer interactions through various channels (calls, chats, emails) to identify potential areas for improvement. Assist in the development and implementation of quality assurance standards and metrics. Conduct quality... 

 ...Key Responsibilities The QA Analyst will be responsible for ensuring the quality and compliance of pharmaceutical products through various stages of manufacturing, testing, and distribution. This role involves implementing and maintaining quality systems, conducting audits... 

 ...Hiresquad Resources is seeking a dedicated Quality Analyst for an International Voice Process . If you have experience as a Quality Analyst in an international voice environment within the BPO domain and possess excellent communication skills, we invite you to contribute... 

 ...Account opening process Ensure successful test case execution maintaining the organizations quality standards. Maintain work allocation and reporting structure Maintain document repository of all test results and project level changes Maintain workplace discipline... 

 ...interaction issues Provide actionable data to various internal support groups as needed. Prepare and analyze internal and external quality reports for management staff review. DSAT Analysis SIX Sigma would be an added advantage. Preferred candidate profile... 

 ...Hiresquad Resources is looking for a detail-oriented Quality Analyst for an International BPO . If you have a keen eye for detail, strong communication skills, and are passionate about driving quality in customer interactions, you'll play a crucial role in enhancing our... 

 ...as JIRA. Validate fixes and ensure follow through to all test cycles. Investigate and recommend remediation strategies for data quality conditions, and process failures. Communicate test status to internal project team Follow best practices and standards for a... 

 ...in joining each of the initiatives/project teams that this group are tasked with. Preparation of annual due diligence reports Quality assurance and control The Skills: Strong communication and drafting skills including drafting of presentations and reports and... 

 ...analytical and problem-solving skills Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Requirements: Proven work experience in software quality assurance Proven...