Average salary: Rs950,000 /yearly
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...regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and development initiatives.
Qualifications
Bachelor's degree...
...for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As... ...fast-paced and dynamic environment
~ Certification in quality management or related field is a plus
Roles And Responsibilities...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
...Operations Policies. Conduct audits & share feedback. responsible for managing the portfolio of clients. min. 2 years as Deputy Operations... ...comm skills.
Good with Analytical skills
Leadership quality
Cab Facility + Allowances
Medical Insurance
Provident Fund...
...Role - Manager
Job Description
Planning: Formulating strategies, planning, and strategizing to achieve business objectives
Managing... ...account’s processes and operations to ensure productivity and quality
Improving: Analyzing and improving operational processes,...
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data... ...1.5 years of experience in the Quality Assurance domain in the BPO industry
Excellent communication skills in English, both...
...Private Equity - Manager
The Company
NTT DATA Services is a top 10 global services... ...years, our Business Process Outsourcing (BPO) team has implemented the processes and... ...qualification for this role
Desired qualities:
A drive to broaden one's knowledge of...
...Deliver on our promise
Integrity - Always do the right thing
Create opportunity - for our people to excel.
Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements....
...Designation: Manager / Sr. Manager-FPnA Location: Gurgaon
Responsibilities:
Financial Planning and Forecasting: Preparation of Annual Budgets and Roll-over Forecasts
Financial Reporting and Analysis: Financial reporting to stakeholders including reporting for...
...Description and Requirements
Job Description
Department: Quality
Designation: Manager - BE & CFC Quality (Assembly Process Quality)
Education Qualification: Graduate in Electrical & Electronics.
Experience: 12 to 15 Years.
Preferred Industry: Mobile...
...Job Opening: NABH Quality Manager
Location: Noida and Greater Noida (West)
About Motherland Hospital:
Motherland Hospital is a leading Mother and Childcare Hospital in Noida, dedicated to providing exceptional healthcare services with a focus on quality, safety...
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated...
...We are looking for a QA Manager with passion to lead both technology and people. At the same time developing our people makes us a great... ...in Various Automation Testing tools and technologies as well as Quality processes. The position is open in QA team for India location and...
...Job Description
Job Description:
1. Quality Management System (QMS): Develop, implement, and maintain a robust Quality Management System in accordance with industry standards, regulatory requirements, and company policies.
2. Compliance and Certification: Ensure compliance...
...We are seeking a seasoned and results-oriented Senior Group Manager - Transactional Quality, to lead and oversee our team of quality assurance... ...10-15 years of experience in a KPO environment, within the BPO/KPO sector
Proven track record of success in managing and...
...the world.
Job overview and responsibilities
As an IKC QA Manager of Information Technology at United Airlines, you will be responsible... ...cross-functional areas. You'll directly supervise the IKC Quality engineering professionals. In this role you'll have accountability...
Shivtel Communications Pvt. Ltd. is looking for Manager Quality Analyst to join our dynamic team and embark on a rewarding career journey
A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards...
...List 3 / 5 must have specifications a. Quality Assurance Guy
b. Non Tech QA, not Quality Check.
c. Works with Stakeholder.
d. Process... ...Quality Check Process
Target Industries / Scope
a. - BPO
b. Telesales (Fintech/ ed- tech, etc).
Key stakeholder / teams...
...The QC Manager is responsible for Quality Compliance within SL- Operate. This will be an ambitious role, covering 6000 handled service colleagues working in multiple geographical locations delivering to 50+ customers.
We believe in trust - we trust each other to do the...
...Job Position: Quality Manager (IATF 16949 Experienced)
Job Location: Faridabad, Haryana
Job Overview:
We are seeking a meticulous and experienced Quality Manager with specialised knowledge in IATF (International Automotive Task Force) requirements for nut manufacturing...