Average salary: Rs582,500 /yearly
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...regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and development initiatives.
Qualifications
Bachelor's degree...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
...for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As... ...fast-paced and dynamic environment
~ Certification in quality management or related field is a plus
Roles And Responsibilities...
...Operations Policies. Conduct audits & share feedback. responsible for managing the portfolio of clients. min. 2 years as Deputy Operations... ...comm skills.
Good with Analytical skills
Leadership quality
Cab Facility + Allowances
Medical Insurance
Provident Fund...
...Participates in design of call monitoring formats and quality standards.
Performs call monitoring and provides trend data to site management team.
Uses quality monitoring data management system to compile and track performance at team and individual level.
Performs...
...Private Equity - Manager
The Company
NTT DATA Services is a top 10 global services... ...years, our Business Process Outsourcing (BPO) team has implemented the processes and... ...qualification for this role
Desired qualities:
A drive to broaden one's knowledge of...
...Deliver on our promise
Integrity - Always do the right thing
Create opportunity - for our people to excel.
Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements....
...Roles & Responsibilities:-
Conceptualize the process excellence and quality management strategy that is aligned to achievement of business objectives across the organization.
Align the process and product quality strategies to the business needs across the value chain....
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data... ...1.5 years of experience in the Quality Assurance domain in the BPO industry
Excellent communication skills in English, both...
...Job Opening: NABH Quality Manager
Location: Noida and Greater Noida (West)
About Motherland Hospital:
Motherland Hospital is a leading Mother and Childcare Hospital in Noida, dedicated to providing exceptional healthcare services with a focus on quality, safety...
Job Requirements
Total experience of 10 to 16 yrs with at least 5 to 8 yrs of relevant experience
Manage key deliverables of Global Quality Operations as program
Work on execution of vendor contract and its commercial & Quality related clauses
Verification of invoices...
...Description and Requirements
Job Description
Department: Quality
Designation: Manager - BE & CFC Quality (Assembly Process Quality)
Education Qualification: Graduate in Electrical & Electronics.
Experience: 12 to 15 Years.
Preferred Industry: Mobile...
Hello Everyone ,
Urgently looking for Quality Manager at Sahibabad ,Ghaziabad, Please fnd the JD as mentioned below -
Location - Sahibabad,Ghaziabad (Near Kaushambi Metro Station)
Salary - upto 6LPA
Designation - Quality Manager
JD
Candidates should be from...
...AGM / GM Quality
Location: NCR (New Delhi)
Become familiar with who we are and what we do.
Our client is a global service company... ...that impact our customers and partners.
Stakeholder management: This role is expected to have a high degree of cross-functional...
...We are looking for a QA Manager with passion to lead both technology and people. At the same time developing our people makes us a great... ...in Various Automation Testing tools and technologies as well as Quality processes. The position is open in QA team for India location and...
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated...
...Change Control.
Approval Validation master plan.
Review of Quality Manual.
Approval of Site Master File.
Approval of Customer... ....
Approval of All Other activities related to QA department.
Reviewing MRM Data.
Responsibility of Risk Management System....
...We are seeking a seasoned and results-oriented Senior Group Manager - Transactional Quality, to lead and oversee our team of quality assurance... ...10-15 years of experience in a KPO environment, within the BPO/KPO sector
Proven track record of success in managing and...
...Position : Manager-QC
Experience : 5 to 6 years
Location : Gurugram
CTC : 9 to 10 LPA
Requirements
Min 5 years working experience in NBFC/lending Fintech in backend Loan disbursal Operations & Servicing.
Good Team Management Skills
Ability to strategize...
...the world.
Job overview and responsibilities
As an IKC QA Manager of Information Technology at United Airlines, you will be responsible... ...cross-functional areas. You'll directly supervise the IKC Quality engineering professionals. In this role you'll have accountability...
