Average salary: Rs2,525,000 /yearly
More statsSearch Results: 70 vacancies
Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience...
...Job Title - Genesys Test Engineer Location - Hyderabad/Bangalore
Position - Full Time
Experience - 3-6 Years
Uses Genesys specific tools to manage and report daily work assignments, which are but not limited to Genesys Project, JIRA and other automated testing...
...gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Join us as a Telephone System Administrator (GENESYS) to assist in providing world class customer service over the phone in support of clinical trials deployed at hundreds of clinical...
...with education and process improvement recommendations to ensure failed practices do not repeat themselves.
• Collaborate with the Genesys Team of Engineers to develop effective strategies and test plans.
• Proficient with Python, Automation, Selenium and IVR Testing...
...Job description: 5+ years of experience as Contact Center IVR application developer especially on Genesys
Minimum 5+ years of experience on Genesys Cloud platform IVR development
Genesys cloud CX certified developer and architect certification is essential.
Genesys...
...Lead Consultant – Genesys - ITO078709
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact...
...intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Principal Consultant - Genesys
We are looking for a hands-on Senior Genesys Developer to help us design and deliver CX solutions that provide our clients with a...
...collaboration, earning us the prestigious Great Place To Work certification.
Role Description
This is a full-time on-site role for a Genesys GCP API Developer. As a Genesys GCP API Developer at StatusNeo, you will be responsible for developing and maintaining Genesys GCP...
...Lead Consultant – Genesys Developer - ITO078711
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...
...comfort zone in order to grow both personally and professionally. Sound interesting
Join our team now at Siemens Healthineers as Genesys Cloud Technical Lead – Customer Services
Responsibilities
As an Genesys Cloud Technical Lead – Customer Services, on this high...
Excellent Opportunity with our client for
Genesys Voice Professionals Bangalore (Job Code : J47292)
Exp :5 - 14 Years Location:Bangalore Key Skills:Genesys
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Skills required for...
...Job Description (Posting).
Domain NETWORK VOICE
Sub Domain DATA - CONTACT CENTER GENESYS CLOUD (1.) To maintain SOP's and runbooks of the respective technical track. (2.) To attend and handle complex L2 calls (3.) To handle L3 complex calls under L3 Engineer (4.) To...
...suggesting further improvements.
Workforce Management Reporting:
· Develop and manage sophisticated workforce management reports using Genesys software.
· Analyze workforce performance metrics to identify trends, forecast demand, and recommend optimizations for workforce...
...Responsibilities (InContact)
Resolving priority 1 to 4 incidents raised by the customers for Nice InContact, Vonage, Amazon Connect, Genesys Contact Centre Systems, and IVR applications within SLA timelines.
Working with vendors on the Incidents that need resolutions to...
...project co-ordination experience in Contact center or unified communication or collaboration domain, involving voice products from AVAYA, GENESYS, CISCO, ASPECT, etc., will be preferred.
• Must have worked in an environment of grooming a team on coding techniques, process...
...regions including North America, Europe and Asia Pacific. CUCM system is integrated in with 5 Global Contact centers that leverages Genesis I/3.
The primary purpose of this role is to architect and design fault tolerant voice services.
Maintaining highly available...
...future requirements.
Major Responsibilities:
The IVR Developer will be responsible for developing custom IVR applications using Genesys Composer, Java and VXML. This is a great opportunity to build new applications from the ground up in a very complex and large-scale...
...telecom, manufacturing etc. Experience in training or in usage of any insurance system (e.g. IDIT, Policy/Asia, Life/Asia, eBao, SAP, Genesys, Premia) is a plus.
• Good knowledge of business process of any domain – insurance, banking, telecom, manufacturing etc....
..., Python, JavaScript, Perl Script
FTP process / Printer Setup
MIGRA Rev Cycle Application- (Key words)
Key Skills
GDS - Genesys Decision Support
Automation Tool- Automated Enterprise 11 Management Console
FTP, Any Queue, Printer Server, Data Extract, File...
...OKRs (Objectives and Key Results) and while planning long-term technology roadmaps.
Integrate Voice solutions with Contact Center Genesys Cloud solution.
Develop the strategy for Voice SIP, Bring Your Carrier (BYOC), and Direct Routing for Cloud based Voice solutions...
