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  • Rs 3.5 - 4.5 lakhs p.a.

     ...We are looking for a  Customer Escalation Officer  to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues... 
    Suggested

    Tekpillar

    Navi Mumbai
    14 days ago
  •  ...Job Requirements About the Role As a Regulatory Escalation Officer in the Grievance Redressal team at IDFC First Bank, you will be responsible for resolving escalated customer complaints received from regulatory bodies, senior management, and internal departments. This... 
    Suggested

    IDFC

    Navi Mumbai
    2 days ago
  • Rs 5 - 8.5 lakhs p.a.

    Key Deliverables: Drive process improvements and resolve key merchant support challenges Monitor operational tasks, team metrics, and ensure regulatory alignment Oversee team performance including in-house and outsourced operations Implement tools and frameworks...
    Suggested

    PhonePe

    Navi Mumbai
    26 days ago
  •  ...Procedures (SOP). Driving operational excellence and CIP at warehouse. Achieving the CI targets Attending to all the customer escalations and MBR and QBRs KPI review with customer on periodical basis as per agreed levels. Rolling out safety standards for safe... 
    Suggested
    Full time
    Worldwide

    Toll Group

    Bhiwandi
    10 days ago
  •  ...including their impact on the site. You will partner with site operations and WHS leadership on tackling day to day risks, identify and escalate compliance risks and improvement opportunities through the completion of assigned routine inspections and audits. You will create... 
    Suggested
    Local area
    Flexible hours
    Shift work
    Night shift

    Amazon Filters

    Bhiwandi
    10 days ago
  •  ...sheets, and forms are available Post Visit Experience Take customer feedback on visit experience before they leave Inform sales team/admin of any complaints/escalations raised during visit Help in NPS/customer delight initiatives This job is provided by Shine.com
    Suggested
    Work at office

    tharwani infrastructure

    Kalyan
    8 days ago
  •  ...hygiene of warehouse . .Timely reply of customer queries. .Not to compromise on safety of employees and premises. .Timely escalations to Management on non-compliance. .Timely revert on mail for any short/ excess shipments received. .Plan for Improve productivity... 
    Suggested
    Contract work

    DP World

    Bhiwandi
    11 days ago
  • Rs 1.5 - 7.5 lakhs p.a.

     ...of tasks and continuous capability development. Review team outputs for compliance, accuracy, and adherence to timelines. Act as the escalation point for complex finance, taxation, and EXIM matters. Ensure proper coordination, documentation, and internal control adherence... 
    Suggested

    Malabika Paira (Proprietor Of SagiLeo Talent Solutions)

    Bhiwandi
    28 days ago
  •  ...and work in a fast-paced environment. Client Handling & Customer Support Lead Management & Follow-ups Complaint Resolution & Escalation Handling Data Management & MIS Reporting Strong Communication & Coordination Skills Benefits:  ~ Flexible working hours... 
    Suggested
    Flexible hours
    Shift work

    shakti group 121

    Bhiwandi
    7 days ago
  •  ...manner. Respond to complex issues (including those related to investment products, general securities products, or insurance products) escalated from service teams and take a lead role in communicating resolution status updates to appropriate stakeholders. Proactively initiate... 
    Suggested
    Full time
    Part time
    Work at office
    Immediate start
    Work from home
    2 days week
    3 days week

    Ameriprise Financial Services, LLC

    Ulhasnagar
    2 days ago
  •  ...patient conditions. - Carry out physician instructions and update treatment charts. - Respond to medical emergencies promptly and escalate critical cases. - Coordinate with nursing staff and other departments for smooth operations. - Ensure proper documentation and... 
    Suggested

    Gnaneshwari

    Shahad
    more than 2 months ago
  • Rs 10 - 12.5 lakhs p.a.

     ...leakage, cost overruns, and compliance lapses. Conduct periodic internal audits of transactions, approvals, and reconciliations; escalate exceptions to the reporting manager. Track outstanding receivables and payables; liaise with accounts team to ensure timely closures... 
    Suggested
    Full time

    vashi integrated solutions

    Bhiwandi
    2 days ago
  •  ...optimal utilization of manpower, equipment, and resources. Maintain hygiene, equipment functionality, and clinic ambiance. Handle escalations, operational disruptions, or urgent issues (internet, electricity, equipment failure, staffing gaps). ~ Team Leadership &... 
    Suggested
    Work at office
    Day shift

    berkowits hair & skin clinics

    Kalyan
    8 days ago
  •  ..., and process improvements by aligning suppliers with PolyPeptide's technical, quality, and regulatory requirements. Serve as an escalation point for supplier-related issues impacting material availability, quality, or business continuity. Facilitate structured communication... 
    Suggested
    Full time
    Contract work
    Hybrid work
    Work at office
    Local area
    Flexible hours

    Polypeptide Group

    Ulhasnagar
    1 day ago
  •  ...ensuring overall comfort and safety of admitted patients. Duties & Responsibilities: - Monitor patient conditions and promptly escalate concerns. - Administer drugs, IV infusions, and prescribed treatments. - Support doctors during ward rounds and procedures. - Educate... 
    Suggested
    Full time
    Shift work

    Gnaneshwari

    Ulhasnagar
    more than 2 months ago
  • Rs 2 - 3 lakhs p.a.

     ...Support field executives and sales coordinators 6. Customer Relationship Management • Handle customer queries and resolve escalations • Ensure high customer satisfaction and retention • Build long-term relationships with key clients 7. Reporting & MIS... 

    Loom Solar Pvt. Ltd.

    Kalyan
    18 days ago
  •  ...regular basis and share the findings with the account with the objective of brick-walling the account. Manage shipper and account escalations as per the escalation matrix. Managing customer escalations as per the company's escalation matrix Manage day-to-day... 
    Long term contract
    Temporary work
    Local area

    DP World

    Bhiwandi
    10 days ago
  •  ...standards. Carry out routine electrical maintenance and basic repairs: inspect fixtures, replace fittings, troubleshoot simple faults and escalate complex issues to certified electricians. Provide on-site security support: monitor access points, perform regular patrols, verify... 
    Apprenticeship
    Work at office

    Kuche7

    Bhiwandi
    8 days ago
  •  ...adherence with defined frameworks and principles across ABHFL business lines Liaise with relevant stakeholders (Sales, Operations) and escalate appropriately for efficient coordination and decision making on specific proposals/ escalation cases Communicate with and guide... 
    Self employment

    Aditya Birla Group

    Kalyan
    2 days ago
  •  ...to aid in making good decisions for different courses of action, act with a clear sense of ownership, follow through on commitments, escalate to avoid missing a deadline, learn quickly when facing new situations to positively impact customer effort and overall service experience... 
    Full time
    Part time
    Work at office
    Work from home
    2 days week
    3 days week

    Ameriprise Financial Services, LLC

    Ulhasnagar
    2 days ago
  •  ...administration of medications and treatment as per consultant advice. - Attend to medical emergencies, perform initial stabilization, and escalate critical cases. - Assist consultants during procedures, assessments, and diagnostics when required. - Coordinate with nursing... 

    Gnaneshwari

    Ulhasnagar
    more than 2 months ago
  •  ...QMS and Regulatory Information Management Applications (i.e. QUMAS (QMS), Veeva RIM, and associated platforms). Collaboration and escalation of IS/IT-tickets internally and to external vendors. Creation of IS/IT Solution articles, manuals and instruction including... 
    Long term contract
    Full time
    Contract work

    Polypeptide Group

    Ulhasnagar
    2 days ago
  •  ...will enhance the operations of the company at large ~ Can independently identify up-stream and down-stream operational problems and escalate them to the appropriate resource before they become project-threatening. ~ Excellent Leadership skills to keep employees... 

    DP World

    Bhiwandi
    11 days ago
  •  ...solutions that integrate GWS functionality and improve enterprise productivity. Incident & Issue Management: Manage the resolution of escalated issues related to GWS, coordinating with internal technical teams and Google support. Provide detailed impact assessments and... 
    Shift work
    Night shift
    Rotating shift
    Weekend work

    TaskUs

    Navi Mumbai
    more than 2 months ago
  •  ...instrument uptime. 2. Troubleshooting & Onsite/Remote Support · Diagnose hardware/software issues; implement corrective actions and escalate to HQ where needed. · Deliver responsive onsite and remote (phone/email/online) support within ensuring alignment with TAT ·... 
    Local area
    Remote job

    BioLogic

    Thane
    more than 2 months ago
  •  ...the proper authorities as and when such documents are created # Respond to queries in a timely and accurate manner # Managing escalations from vendors including periodical reconciliation of Statement of Accounts # Assist on month end closing end to end # Should have... 
    Full time
    Shift work

    NEC Software Solutions (India)

    Navi Mumbai
    22 days ago
  •  ...similar) with the ability to drive data accuracy, reporting, and pipeline visibility. Proven capability in managing recruitment escalations, including stakeholder conflict resolution, critical position closures, and SLA-driven hiring demands. Strong analytical mindset... 
    Worldwide

    MSX International

    Navi Mumbai
    14 days ago
  •  ...Resolve three-way match issues (POGRNInvoice) with AP and vendors. Manage PO amendments with proper approvals and documentation. Escalate complex discrepancies with recommended resolutions. 5. Reporting & Process Improvement Prepare PO status, open liability, and compliance... 
    Immediate start

    Reliance New Energy

    Navi Mumbai
    25 days ago
  • Rs 2 - 3 lakhs p.a.

     ...: MumbaiExperience : Fresher ( 0-6months)Looking for candidates who want to build a career in Sales Engineering role in Elevator / Escalator Manufacturing companyIndustry & SectorA company operating in the building vertical-transportation sector, supplying, installing and... 
    Full time
    For contractors
    Immediate start

    Hunarstreet Technologies Private Limited

    Navi Mumbai
    more than 2 months ago
  • Rs 3 - 4 lakhs p.a.

     ...quality interactions and proactive follow-ups 6. Document client interactions and maintain accurate records in the CRM system 7. Escalate complex issues to senior team members and ensure timely resolution Skill(s) required Client Interaction Client Relationship Client... 
    Immediate start

    Grexa AI Private Limited

    Navi Mumbai
    15 days ago