Average salary: Rs600,000 /yearly
More statsRs 5 - 9 lakhs p.a.
...business.
Handling team reviews & team briefings.
Ensuring the deliveries & adherence to store audits via the team.
Handling escalations on priority.
Create healthy environment.
Lead the team by example, with an eye to detail with regards to the business....
...approvals in repo cases & helping the agency manage repo-related issues.
Handling collection/repo-related customer service issues/escalations.
Coordinating with the legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in...
...for pre-write-off accounts and money collection on write-off
Control portfolio in terms of bucket flows. Handle customer issues escalations
En Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force
Undertake regular...
...right information,viz, in cases when we want them to do surveys and develop insights
Stakeholder Management :
Handle merchant escalations in market & partner with various internal stakeholders to resolve them
Partner with cross functional teams like Marketing, Sales...
Rs 5 - 6 lakhs p.a.
...approvals in repo cases & helping the agency manage repo
related issues.
9. Handling collection/repo related customer service issues/escalations
10. Coordinating with legal team for initiating legal actions against chronic defaulters
& dealing with enforcement agencies in...