Average salary: Rs891,924 /yearly
More stats ...Job Description
We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating...
Role: Customer Success
Job Description
Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer...
...with clients' needs and enhance their verification process.
Customer Feedback And Insights
~ Gather feedback from clients on our... ...insights to the management team for process improvement.
Customer Success Metrics
~ Monitor and track customer success metrics, such as...
A Customer Success Team Leader is responsible for managing a team of Customer Success Managers (CSMs) and overseeing the overall customer success strategy and operations within an organization. They play a critical role in ensuring customer satisfaction, retention, and driving...
...with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired... ...Bachelor's degree or equivalent experience
Experience in customer success
Strong written and verbal communication skills
Detail...
...Responsibilities
Customer Engagement: Build and maintain strong relationships with assigned customers by being their primary point of... ...provide guidance on product usage and best practices.
Customer Success Planning: Collaborate with customers to create and execute...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to... ...client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
Ensure that customers...
~ Key responsibilities - Including but not limited to
o Onboard new customers
o Follow up on renewals
o Encourage upsells and cross-sells
o Build relationships between customers and the support team
Develop trust relationships with a portfolio of major clients...
...Responsibilities
Team Leadership: Lead, mentor, and motivate a team of customer success executives. Set clear performance objectives, provide regular feedback, and conduct performance evaluations.
Customer Success Strategy: Develop and implement a customer success strategy...
...Experience Required..
Job Description:he
As a Senior Client Success Executive, you will play a vital role in managing and nurturing... ...or process improvements.
Act as the voice of the customer, sharing valuable insights to shape the company's strategic direction...
...In a prominent role, you will closely engage with prospects and customers, ensuring their satisfaction with our products. Your goal is to... ...with Marketing, Sales, Engineering, Partnerships, and Customer Success Teams.
Conduct weekly, monthly, and quarterly forecast meetings...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building... ...and our business.
Job Description
The Digital Customer Success team deals with high-velocity accounts and drives retention and...
...We are looking for a Customer Success Manager with 3-4 years of experience in B2B SaaS industry. You will play a key role in building strong customer relations to improve their customer experience, boost customer retention, and introduce them to new products and services that...
...aiding B2B SaaS companies to simplify and deliver an impressive customer onboarding journey, the Company is fast emerging as a leader in... ...Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging (FreshChat) startup that was acquired by...
...Customer Success Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction
What youll be responsible for
~ Partner with customers stakeholders...
...BaseLinker system implementations at clients' sites
Configuration of general BaseLinker settings, including writing code for individual Customer implementation
Support in designing optimal order processing
Integration and advanced configuration of the system with a store...
...enabled Supply Chain Planning Software. The company was incubated at IIT-Madras Incubation Cell. At Planytics, we're looking for a customer success manager who has a good knowledge of supply chain with a flair for technology and who possesses a strong drive for achieving...
...We are looking for a Customer Success Manager (Night Shift)
Job Location: Remote
Working Days & Hours : Tuesday to Sunday, 10PM to 8AM IST
Mentor Match is a seed funded, Chennai headquartered Edtech start-up, founded and run by a team with extensive experience in...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building... .../solutions are addressed
Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and...
...Customer Success Specialist – Renewals
Why We Need You – The Mission & Our Vision
Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft...
...The role of a Graduate Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts...
...and technology, to ensure timely resolution of client issues.
Customer Training And Education
Conduct training sessions for clients... ...service.
Metrics And Reporting
~ Track and report key customer success metrics, such as client satisfaction, retention rates, and...
...We are looking for Customer Success Executives to serve Domestic & International customers for our SAAS Product. Key Responsibilities : - Run Demos to prospective customers - On-boarding of new accounts and ensure successful implementation. - Provide training, mentorship, and...
..., ( C-PaaS)
• Collaboration Suites Zoom , Teams , MS teams Phone etc
Roles:
• Should be able to do capability presentation to customer and Understand IT footprint of customer as well as provide business solutions to the customer.
• Ability to gain a 360-degree overview...
...to South-East Asia, Europe and North America.
As an Author Success Manager at Notion Press, you will play a pivotal role in ensuring... ...internal teams such as publishing, distribution, marketing, and customer support to ensure seamless author experiences and timely...
...read about us in TechCrunch, Forbes, and Sky News. Visit
Job Description
Atoa is looking for an experienced and data-driven Customer Success Manager to join our Bangalore Team. You'll work closely with our Product, Care, and Operations Teams to monitor, manage, and...
...service delivery and address client needs effectively.
Requirements
Proven experience in client relationship management or customer success roles.
Excellent interpersonal and communication skills, both written and verbal.
Strong problem-solving and conflict resolution...
...Responsibilities
As a Team Lead in a Client Success team, your role would involve overseeing a group of Client Success Managers or representatives... ...with Sales, Marketing, and Product teams to ensure a seamless customer experience and align strategies to meet client needs and...
As a Client Success Team Lead, you will be responsible for leading a team of Client Success Managers (CSMs) and ensuring the success and... ...team and individual CSMs, ensuring goals are met or exceeded.
Customer Onboarding And Adoption
Oversee the onboarding process for...
...Team Leadership:
Lead, mentor, and manage a team of Client Success Managers, providing guidance, support, and fostering a positive... ...Excellent problem-solving and decision-making abilities, with a strong customer-centric approach.
Analytical mindset, comfortable working...