Average salary: Rs291,701 /yearly
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...are a 120+ strong team currently operating in India, looking to expand to South-East Asia, Europe and North America.
As an Author Success Manager at Notion Press, you will play a pivotal role in ensuring the success and satisfaction of our authors. You will be...
A Customer Success Team Leader is responsible for managing a team of Customer Success Managers (CSMs) and overseeing the overall customer success strategy and operations within an organization. They play a critical role in ensuring customer satisfaction, retention, and driving...
Role: Customer Success
Job Description
Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a...
...Gather feedback from clients on our services and relay valuable insights to the management team for process improvement.
Customer Success Metrics
~ Monitor and track customer success metrics, such as customer satisfaction scores, renewal rates, and customer retention....
...clients
Aid clients in achieving their goals
Qualifications
Bachelor's degree or equivalent experience
Experience in customer success
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase customer...
...point of contact. Proactively reach out to understand their needs and provide guidance on product usage and best practices.
Customer Success Planning: Collaborate with customers to create and execute customer success plans, outlining their goals, milestones, and KPIs....
...the customer lifecycle
Gain a thorough understanding of assigned client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
Ensure that customers derive maximum value from Freshworks and collaborate with the...
As a Client Success Team Lead, you will be responsible for leading a team of Client Success Managers (CSMs) and ensuring the success and satisfaction of our clients. You will play a crucial role in managing client relationships, driving adoption and utilization of our products...
...and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
Digital Customer Success team deals with the high velocity accounts and drives retention as well as adoption. As a Program Manager, you are responsible for driving...
...Position Summary
As a Client Success Team Executive, your primary responsibility will be to ensure the satisfaction and success of the company's clients. You will play a crucial role in building and maintaining strong relationships with clients, addressing their needs,...
...comprehensive background screening solutions to our clients.
Job Overview
We are seeking a highly motivated and experienced Client Success Team - Senior to join our team at Verifitech Services - India. As a member of the Client Success team, you will be responsible for...
...Responsibilities
Team Leadership:
Lead, mentor, and manage a team of Client Success Managers, providing guidance, support, and fostering a positive and collaborative team culture.
Set performance goals, conduct regular performance evaluations, and provide ongoing...
...Team Leadership
Provide leadership, guidance, and mentorship to a team of Client Success Representatives.
Set performance goals, conduct regular performance evaluations, and provide constructive feedback.
Promote a positive and collaborative team culture, fostering...
...reliable and accurate verification services.
Job Overview
We are seeking a talented and experienced individual to join our Client Success Team as a Senior Client Success Manager. As a Senior Client Success Manager, you will be responsible for managing and nurturing our...
...Regularly communicate with clients to provide updates, gather feedback, and address any concerns or issues that arise.
Client Success and Retention:
Collaborate with clients to define success criteria and develop strategies to achieve their desired outcomes.
Proactively...
...Responsibilities
As a Team Lead in a Client Success team, your role would involve overseeing a group of Client Success Managers or representatives and ensuring the team's success in managing client relationships. You would serve as a bridge between the team members and...
...Job Overview
The Client Success Executive will be responsible for ensuring the success of our clients by managing their accounts and building strong customer relationships. The role requires 1-3 years of experience in client management.
Qualifications And Skills
Bachelor...
...Responsibilities
Team Leadership: Lead, mentor, and motivate a team of customer success executives. Set clear performance objectives, provide regular feedback, and conduct performance evaluations.
Customer Success Strategy: Develop and implement a customer success strategy...
Immediate Joiner Required ## Candidates in and around chennai ##
Bpo Experience Required..
Job Description:he
As a Senior Client Success Executive, you will play a vital role in managing and nurturing client relationships to ensure their success and satisfaction. You...
...industry verticals and drive expansion into them.
Engage cross-functionally with Marketing, Sales, Engineering, Partnerships, and Customer Success Teams.
Conduct weekly, monthly, and quarterly forecast meetings, business reviews, monitoring of the sales/upsell activities, and...
