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- ...Service Einstein, all powered by the Service Cloud platform. Service Cloud is looking to hire Senior Product Managers to drive our Contact Center product portfolio in Service Cloud. In this role, PMs will drive execution for their product set with AI, automation and rich...SuggestedFull time
- ...build strong internal and external relationships. This role requires flexibility to work US hours shifts. About the Team Walmart Contact Center is a high-volume, metrics-driven environment providing best-in-class service to customers, stores, and associates via phone,...SuggestedPermanent employmentShift workNight shiftRotating shiftUS shift
- ...Aster Medcity is looking for Associate. Centralised Contact Centre to join our dynamic team and embark on a rewarding career journey Handle inbound and outbound calls for customer inquiries and support. Provide accurate information and assistance to customers. Resolve...SuggestedPermanent employmentFull time
- ...Excellent Communication skills candidates are looking to add to their career and track record through working internationally with Contact Centre Candidates looking for first time job are also attracted to work in BPO because of the healthy work environment & employee...SuggestedLong term contractWork at officeShift work
- ...Key Responsibilities Develop and execute the product strategy for contact center solutions, ensuring alignment with organizational goals and market demands. Manage a cross-functional team to deliver high-quality products and features on time and within budget. Analyze...Suggested
- ...Deliver First Call Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf...Suggested
- ...Job Summary: We are seeking a highly skilled Contact Center Engineer with experience in both Avaya and Cisco platforms. The role involves deploying, configuring, maintaining, and supporting enterprise contact center solutions to ensure optimal performance, availability...Suggested
- ...We are seeking a skilled Cisco Contact Center Administrator to manage and optimize our contact center operations. The ideal candidate will have extensive experience in Cisco systems and a strong background in troubleshooting and system administration. Responsibilities...Suggested
- ...ASTER DM HEALTHCARE LIMITED is looking for an Associate – Centralised Contact Center to join our dynamic team and embark on a rewarding career journey. Job Overview: The Associate – Centralised Contact Center (Aster Laboratory) is responsible for ensuring effective...Suggested
- ...BPO can apply for Higher Role & Better Salary ÂWe are always growing and looking for people to join International MNC BPO Inbound Contact Centres in ÂMohali Â& Chandigarh Please get in touch to connect with us, we're looking forward to starting a conversation with you...SuggestedLong term contractWork at office
- ...Contact Centre Automation Projects with experience in any one of the following clusters Cluster 1 · IVR Simplification · Automation for self-service (Voice bots) · ID &V - CLI/ANI , OTP , Voice ID Cluster 2 · Data - Migration, storage and management (real time...Suggested
- ...Contact Centre Solution Expert GVK Emergency Management and Research Institute (GVK EMRI) is seeking a highly specialized Contact Centre Solution Expert to ensure the seamless integration and optimal performance of our emergency response contact center systems in Hyderabad...Suggested
- ...We are looking for an experienced Contact Center Engineer with hands-on expertise in Avaya Aura and Cisco Contact Center technologies. The ideal candidate will manage, configure, and support enterprise-level voice infrastructure, ensuring optimal performance, availability,...Suggested
- ...Outpace Consulting Services is seeking a Team Lead - Contact Centre to manage a team within a leading ITES company, specifically for an HR Helpdesk . This role involves overseeing daily operations, ensuring consistent performance in handling customer interactions across...Suggested
- BA/PM Channels Contact Center Automation(Sr Consultant/Manager)Exp : 7-13yrsLocation : Pune/BangaloreJob Description :Company Overview :EIL Global IT Solutions and Services Pvt Ltd is a leading IT services provider operating across the Asia Pacific and EMEA regions. Headquartered...SuggestedFull time
- ...MT-Contact Center UK - RET006688 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...Full timeTraineeship
- A contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner. Qualification For Calling Agent ~4 or more years experience in the contact...Flexible hours
- ...Create, implement, interpret and manage all Genesys reporting to drive consistent definition and centralized data analytics for all contact center teams and programs · Analyze caller behavior data from IVR applications and Genesys platform to facilitate data-driven...Remote job
- ...Job Title: Contact Centre Manager Location: Ahmedabad CTC: 6–7 LPA Experience Required: 5+ Years (Outbound/Telesales + Team Handling) About the Role: We are looking for an experienced and result-driven Contact Centre Manager to lead our Inbound and Outbound operations...
- Job role : CRM & Contact Center ArchitectLocation : PuneExp : 4 -5 yearsAre you the CRM & Contact Center Architect the Banking World Needs? We are seeking a seasoned Solution Architect who thrives at the intersection of technology, customer experience, and regulatory compliance...Full time