Average salary: Rs607,397 /yearly
More stats ...Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and find innovative ways to respond. You will have the chance to work in a highlyu collaborative and engaging environment that provides...
...joiners or serving notice period only. Interested professionals kindly contact or forward your updated CV to below mentioned email id ]
Hiring... ...:
Overview:
Minimum 5 + years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries...
...our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and you...
...relationships. Open to work in permanent night shift supporting US region.
What you’ll do
As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to aid...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and collaborate with IT and business stakeholders to effectively support all...
...experienced professional to join our team in the role of : Contact Centre Representative
In this role, you will:
Answers (or makes) phone... ...Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centers
Awareness of all elements of Operational Risk associated...
...Job Summary : As a Call Center Representative, you will be the first point of contact for our customers, handling inquiries, resolving complaints, and providing information. You will be responsible for ensuring excellent customer service and maintaining high customer satisfaction...
...leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving outbound...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance, and optimization of our global platform(s). The Global Contact...
...leading a large team of professionals along with day-to-day servicing channels such as Chat, Chat Bot, and allied technology.
Please contact Muhammed Abraar or email your cv directly in word format with job reference number Job-12414 to
Please note that due to the high...
...Contact Centre CCE L2- Navi Mumbai 2 position
Required Exp : 5-7 Years
Location : Navi Mumbai (On Site)
Technical Skill requirement:
• Primary Skills: Cisco UCCE + PCCE, Acqueon LCM (List & Campaign Management), Cisco Outbound Dialer, UCCE, MS SQL Server.
•...
Apollo Tele health Services is looking for Assistant Contact Center to join our dynamic team and embark on a rewarding career journey
Patient Assistance: Assist patients with activities of daily living, including bathing, dressing, grooming, toileting, and mobility, while...
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
Process - International
~ OUTBOUND VOICE PROCESS
~5 days working
~2 off ( Saturday and Sunday fixed off)
~6 MONTHS OB EXPERIENCE REQUIRED IN SALES (International sales will be an added advantage)
Salary for experience
Inhand - 21k + 2k Variables (23 CTC)
Excellent...
...Designation : CONTACT CENTER TRAINER
Job Overview:
The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end...
Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
...about and address their needs, complaints, or other issues with services
Building lasting relationships with clients and other call center team members based on trust and reliability
Taking part in training and other learning opportunities to expand knowledge of company...
About the Company: Stay Vista is your quintessential 'Home Away From Home' experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable...
...Recruits, selects, hires, and trains new call center personnel and prepares them to respond to customer questions and complaints.
Prepares... ...Qualifications and Skills
6+ years of experience in managing contact center
Managed at least 20+ agents contact center
Excellent...
...About The Role
We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India.
The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality,...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
The ideal candidate should be passionate about coding and developing scalable and high-performance applications.
You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients....
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
Rs 15000 - Rs 20000 per month
...platform for career advancement. Company size: 11-50 employees.
Qualifications and Skills
Customer service experience in a call center environment
Excellent communication skills
Active listening and problem-solving abilities
Empathy towards customer concerns...
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...