Average salary: Rs1,165,384 /yearly
More statsSearch Results: 117,682 vacancies
...like-minded individuals to join our team. If this is appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and collaborate with IT and business stakeholders to effectively support all internal/...
...countries. BETSOL team holds several engineering patents, is recognized with... ...amenities include a fitness center, cafe, and recreational... ...engineers accountable for a dynamic contact center environment consisting... ...over various types of networks including work-from-home workers...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries...
...Description :As a Technical Lead for the Contact Center System, you will be responsible for... ...center system. You will lead a team of engineers in managing and maintaining the in-house... ...with other stakeholders, including the networking team and backend team, to ensure that all...
...incumbent to demonstrate expertise using network monitoring tools to monitor public and private... ...is required. The Network Operation Center (NOC) staff is willing to work in shifts.... ...BS degree in Computer Science, Electrical Engineering, or equivalent work experience.
• Technical...
...seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to... ...Lead cross-functional teams, including engineering, product management, UX/UI design, and QA... ...scalability and adaptability for varied global network demands.
- Collaborate with regional...
...channels such as Chat, Chat Bot, and allied technology.
Please contact Muhammed Abraar or email your cv directly in word format with... ...Key responsibilities
To evaluate and review emerging system engineering methods, tools, and standards.
To manage the platforms...
...leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving outbound...
Only Immediate joiners who can join within 0-7 days
Responsibilities
· Receive incoming support cases or tickets from end-users through various channels (e.g., email, phone, helpdesk ticketing system).
· Review and assess the urgency and impact of each case, accurately...
...to ensure the successful delivery of Call Center solutions to our customers;
Work with... ...knowledge to internal resources on Avaya Contact Center programming and best practices.... ...Participate in monthly meetings with the Engineering team to discuss recent engagements, challenges...
...Contact Centre CCE L2- Navi Mumbai 2 position
Required Exp : 5-7 Years
Location : Navi Mumbai (On Site)
Technical Skill requirement:
• Primary Skills: Cisco UCCE + PCCE, Acqueon LCM (List & Campaign Management), Cisco Outbound Dialer, UCCE, MS SQL Server.
•...
...Description:
~6-8 years of relevant customer service experience
~ At least 3 years of working experience as a team leader in a BPO or Call Center company.
~ Leading a team with responsibility for all daily activities impacting the customer experience
~ Utilizing live, legacy...
...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making...
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
...Responsibilities:
Develop and implement outbound call center strategies to achieve sales targets and performance goals.
Lead, mentor... ...regulations.
Manage day-to-day operations of the outbound contact center, including scheduling, staffing, and resource allocation....
...solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems.
. Manage the maintenance...
Key responsibilities:
Design, configure, and maintain the data center network infrastructure, including routers, switches, firewalls, load balancers, and other networking equipment.
Working knowledge on Nexus Platform, BGP Protocol, Switching & Port Channel, IOS Upgrade...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network infrastructure solutions and improvements.
Conduct due diligence and map processes and document as are client projects, processes,...
...Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification and Experience:
● Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 3 years of work experience in sales is required....
