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  • Job Summary : As a Consultant, you will lead contact center transformations on AWS-led platforms. You will support and contribute to business development, market unit growth, and project delivery.Roles & Responsibilities : - Lead teams in designing, developing, and implementing... 
    Suggested

    Albireo Recruiters

    Gurgaon
    24 days ago
  •  ...solutions! What you will be doing: • Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. • Processes a high... 
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    Full time

    FIS

    Gurgaon
    5 days ago
  •  ...engineering and test automation for next-generation conversational customer experiences powered by Google CCAI, Five9, Cyara, and AI-driven contact center technologies. The role focuses on designing and implementing automation frameworks for Voice AI, conversational IVR, virtual... 
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    rFactor

    Gurgaon
    18 days ago
  •  ...scalable, and intelligent solutions. We are looking for an AWS Amazon Connect QA Consultant / Sr. QA Consultant to support complex cloud contact center implementations involving Amazon Connect, IVR/self-service, omnichannel communications, Salesforce Service Cloud Voice, APIs,... 
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    Full time

    Neuraflash

    Gurgaon
    a month ago
  •  ...publication ethics investigations and work with the (Senior) Research Integrity Manager on implementation. · Act as an initial point of contact for ethics cases involving controversial or sensitive topics · Communicate effectively with internal and external stakeholders on... 
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    Sage

    Gurgaon
    more than 2 months ago
  •  ...committed to creating a workplace where every employee can make a meaningful impact and grow. Recruitment Disclaimer Metyis only contacts candidates through verified and official channels: LinkedIn (official and verified recruiter profiles), emails ending in @ metyis.com... 
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    Permanent employment
    Full time
    Worldwide

    Metyis AG

    Gurgaon
    more than 2 months ago
  •  ...rates and achieving higher levels of student outcomes while maintaining current student outcome rates. Act as the primary escalation contact to handle and resolve student, family, or mentor conflicts, maintaining high satisfaction and delivering practical solutions.... 
    Suggested
    Long term contract

    Indigo Research

    Gurgaon
    a month ago
  •  ...Profound experience with working in IB (MYP). Travel  - The role could involve travel/visits to our partner schools, as per requirement.  Only shortlisted candidates will be contacted. Background verification will be conducted for the selected candidate.... 
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    Contract work
    Part time
    Remote job

    EducoHire

    Gurgaon
    a month ago
  •  ...through talent discussions, probation reviews, performance improvement plans and managed departures. Serving as the primary People contact for India leadership, and resolving escalations before they become risk. Employee lifecycle ownership Owning delivery and... 
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    Full time
    Contract work
    Work at office
    Local area
    Shift work

    Teleport

    Gurgaon
    a month ago
  •  ...Lead the month-end, quarter-end, and year-end close processes across all entities and geographies Serve as the primary point of contact for external auditors, managing the annual audit cycle end- to-end and ensuring clean, timely audit outcomes Design, implement, and... 
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    Full time
    Local area

    TAAS Partners

    Gurgaon
    a month ago
  •  ...Maintains human resources records by maintaining applications, résumés, and applicant logs. # Verifies candidates background by contacting references. # Enrolls new employees by issuing forms and applications; verifying completion. # Helps employees by explaining... 
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    Temporary work

    Lemon Tree Hotel, Sohna Road, Gurgaon

    Sohna
    more than 2 months ago
  • Rs 0.3 lakh p.a.

     ...different backgrounds, experiences, personalities and mindsets. JOB ID: 26101081 Job Locations: India, Haryana, Gurgaon- Gurugram Contact information for application-related questions: ****@*****.*** Please do not use this email address for sending your... 
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    Long term contract
    Temporary work

    Henkel

    Gurgaon
    19 days ago
  •  ...Key accountability: Main point of contact for support service Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform Clarify each region’s requirements for eStore maintenance or enhancement Co-ordinated with... 
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    Full time

    Appsierra Group

    Gurgaon
    19 days ago
  •  ...benefits by applying online. Sonepar HQ is thankful for your interest in joining the team, only individuals selected for interview will be contacted. More information on Sonepar: Website:   Twitter: @sonepar LinkedIn: Check out Sonepar on Facebook! To apply,... 
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    Sonepar

    Gurgaon
    18 days ago
  •  ...missed. Invites are sent to the right attendees. Required papers are attached correctly and on time. 3. Chasing and Follow-Up Contact external law firms for updates within agreed timescales. Follow up with external counsel as required. Escalate to the Global HR... 
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    Work at office
    Immediate start
    Shift work

    ICG Medical

    Gurgaon
    a month ago
  •  ...with OpenAI, Azure Speech, Google Speech, or similar ASR/TTS technologies. Experience with WebRTC, SIP, RTP, WebSockets, Twilio, or contact-center platforms. Experience with LLM agents, tool calling, RAG, LangGraph, or similar orchestration frameworks. Experience... 
    Full time
    Hybrid work
    Work at office
    Remote job
    Work from home
    Flexible hours

    Simpplr

    Gurgaon
    a month ago
  •  ...from an operations perspective.   WHAT YOU’LL DO: Client Support & Escalation Management • Serve as the operational point of contact for client support requests outside standard processes. • Manage escalations from intake through resolution, ensuring timely follow... 

    Zinnia - Employee Referral

    Gurgaon
    more than 2 months ago
  •  ...excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now
    Full time
    Immediate start

    Ernst & Young

    Gurgaon
    19 days ago
  •  ...of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter... 

    Baxter International Inc

    Gurgaon
    18 days ago
  •  ...do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.... 
    Long term contract
    Immediate start
    Worldwide

    Agoda

    Gurgaon
    21 days ago
  •  ...excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now
    Long term contract
    Immediate start

    Ernst & Young

    Gurgaon
    16 days ago
  •  ...excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now
    Long term contract
    Immediate start

    Ernst & Young

    Gurgaon
    13 days ago
  •  ...of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter... 

    Baxter International Inc

    Gurgaon
    13 days ago
  • Rs 3 lakh p.a.

     ...IT Services division as a Customer Support Specialist focused on the Banking sector. This pivotal role serves as the primary point of contact for clients, ensuring seamless resolution of inquiries while upholding the high standards of service expected in financial operations... 
    Full time

    Vrinda International

    Gurgaon
    12 days ago
  •  ...monitor key performance indicators (KPIs) related to client management to ensure high standards of service delivery. Act as a point of contact between EY Professionals, Global/Regional stakeholders, members of other Independence competencies, and relevant GDS functions to... 
    Local area
    Flexible hours

    Ernst & Young

    Gurgaon
    11 days ago
  •  ...roadmap and business outcomes.Ideal Candidate Background : Candidates from Voice AI, Conversational AI, Enterprise SaaS, CPaaS, Telecom, Contact Center, Speech Technology or related AI/ML environments are particularly relevant. Experience with large-scale distributed systems... 

    QuickHire

    Gurgaon
    10 days ago
  •  ...influencing decision-makers within client and prospective client organizations. Crisis & Issues Leadership: Serve as a senior point of contact during crisis situations, guiding clients with clear, strategic, and timely decision-making. Relationship Management: Build and... 
    Long term contract
    Hybrid work
    Work at office

    Burson

    Gurgaon
    9 days ago
  •  ...excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now
    Immediate start

    Ernst & Young

    Gurgaon
    8 days ago
  •  ...and technical leadership for assigned projects, maintain project records, and monitor correspondence. Serve as the primary point of contact for initial estimating on new engagements by scoping the hours and resources required for execution, and support the business... 
    Full time
    Contract work
    For contractors
    For subcontractor
    Work at office

    Cephas Consultancy Services Private Limited

    Gurgaon
    9 days ago
  •  ...maintain complex system integrations across enterprise platforms. The ideal candidate will bring deep expertise in AWS cloud services and contact center technologies to develop scalable, secure, and efficient integration solutions that connect Amazon Connect with Salesforce... 

    EPAM Systems

    Gurgaon
    6 days ago