Average salary: Rs887,463 /yearly
More statsGet new jobs by email
- Solution Architect for Contact Center Solutions Position Description At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in...SuggestedPermanent employmentFull timeNo agency
- ...Job Description This role requires a technically skilled professional with 2+ years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring, troubleshooting, and ensuring platform reliability using tools like Splunk and...SuggestedFull timeInternshipRemote jobRelocation
- ...technology ecosystem each client operates — CRMs, ticketing systems, authentication services, and analytics platforms. Where the Contact Center Platform Engineer focuses on voice and routing infrastructure, this role focuses on the integration layer and the digital-...Suggested
- ...Payment Experience Associate II. Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude...SuggestedFull timeHybrid workRemote jobFlexible hoursWeekend work
- ...the Five9 CCaaS environment through the Aceyus analytics platform. This role ensures accurate, timely, and actionable reporting for contact center operations. The engineer will generate scheduled and ad‑hoc reports, investigate data discrepancies, coordinate with the Five9...SuggestedFull timeWorking Monday to Friday
- ...Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com Job Description The Contact Center Support Analyst position is responsible for providing end-user support for contact center agents utilizing Cisco telephony solutions...SuggestedRemote jobWorking Monday to Friday
- ...About the Role: Join a fast-growing, high-performance sales team driving innovation in Cloud Contact Center (CCaaS) and CPaaS solutions. This role is ideal for a consultative sales professional passionate about enterprise communication technologies, customer engagement platforms...SuggestedLong term contract
Mindserv Analytics
South Delhi3 days ago - ...fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative. In this role, you will : Answers (or makes) phone calls from our HSBC customers in a polite and friendly...SuggestedPermanent employmentFlexible hours
- ...centric role, focusing on delivering exceptional service and cross-selling banking products. This position is vital for managing the contact center's inbound operations and driving customer engagement and satisfaction. As the Digital Banking Kotak 811-Assets-Team Manager...Suggested
Kotak Mahindra Bank Limited
Secunderabad7 days ago - ...Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities...SuggestedFlexible hoursShift work
Accenture
Bangalore16 days ago - ...various internal stakeholders (Marketing, Legal, Communications, HR, etc.) # Validate Level of Approval (LOA) for level 2 & 3 in Contact Centre to resolve customer queries within TAT and control financial loss and drive First Contact Resolution and On Call Resolution targets...SuggestedFull time
SBI cards
Gurgaon5 days ago - ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional...Suggested
Accenture
Mumbai3 days ago - ...Skill required: Voice - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital...SuggestedFlexible hoursShift work
Accenture
Bangalore3 days ago - ...service teams and take a lead role in communicating resolution status updates to appropriate stakeholders. Proactively initiate customer contact where required and ensure the highest standards of service quality, accuracy, and regulatory compliance. Key Responsibilities...SuggestedFull timePart timeWork at officeImmediate startWork from home2 days week3 days week
Ameriprise Financial Services, LLC
Ulhasnagar3 days ago - ...powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role – Contact centre BA Level - Senior Responsibilities, Skills and Expertise - Contact centre operation & modernization – Hands-on...SuggestedFull time
EY
Kochi9 days ago - We are looking for an experienced Software Engineer with strong expertise in MS Dynamics , Contact Center application testing , and hands‑on experience with Cyara and Empirix Hammer tools. The ideal candidate will be responsible for validating end‑to‑end contact center...Work at officeRemote jobFlexible hours
Capgemini
Secunderabad20 days ago Rs 12 - 15 lakhs p.a.
...Role Expectations Salesforce Service Cloud and Contact Center : Designs and implements best-in-class Salesforce-based call center solutions. Optimizes customer and agent experiences, processes, workflows, and online and call handling best practices using Salesforce...Full timeVayuz Technologies
Vadodara17 days ago- ...About the Job We are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring...
Policybazaar.Com
Gurgaon3 days ago - Contact Center Workflow QA Lead Company Overview: AtCodvo, software and people transformations gohand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth...
codvo.ai
Pune2 days ago - ...About Team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that...Permanent employmentWork at officeFlexible hoursShift workNight shiftRotating shift
Walmart Global Tech India
Bangalore2 days ago - ...paradigm blindness To be able to use factfinding techniques and diagnostic tools to identify and break down business problems related to contact center operations Suggests multiple alternatives approachessolutions for contact center issues based on internal and external...Local area
Walmart Global Tech India
Bangalore2 days ago - ...As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating...
Kotak Mahindra Bank Limited
Thane7 days ago - ...Inviting applications for the role of Senior Principal Consultant - QA (Contact Center & Agentic Application Testing) We are looking for a seasoned QA Lead Consultant with deep expertise in Amazon Connect and AI-driven (Agentic) applications. This role will lead quality...
Genpact
Gurgaon13 days ago - ...Customer Contact / Planner Contribute to reach targets of Delivery efficiency (FPD-RD) while reducing the capital cost (Low inventory, High rotation, shortest Lead-time), by implementing a world class interaction in terms of Forecast with CC and co-ordination with internal...Work at office
Atlas Copco
Bangalore3 days ago - ...inquiries and resolve simple and basic support issues. What you will be doing Provides customer support by calls. Serves as primary contact for customer issues. Processes a high volume of consumer inquiries of products and services and resolves a targeted percentage of...Worldwide
- ...future from the ground up offering you the chance to join us and make a significant impact. As a Software Engineer III - Cloud Contact Center Engineer at JPMorgan Chase within Chase UK you will design implement and support our enterprise contact center solutions using...Full time
- ...$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at . Job Title: Solution Architect for Contact Center Solutions Location: Bangalore / Chennai/ Hyderabad Experience: 5- 8Years Category: Software Development/ Engineering...Full timeLocal area
- ...This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong...Full timeInternshipRemote jobRelocation
- ...Kenya, and the USA , MAVIP Group is built on one belief — growth isn't an accident; it's architected. About the role The Contact Center Lead will oversee the end-to-end operations of MAVIP Group's outbound and inbound contact center — driving campaigns that...Full time
mavip group
Indore3 days ago - ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in...Shift work
Accenture
Bangalore26 days ago
