Average salary: Rs974,812 /yearly
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- ...recruiters and making final hiring decisions. 2. Scale and manage performance Run the floor during shifts, drive core KPIs (dials, contacts, talk time, appointments or sales, conversion rate) and hold team leads and agents accountable to clear targets. 3. Execute...SuggestedPermanent employmentFull timeShift workNight shift
- ...display every day. Just look up. Are you ready to go beyond Job Description: We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple...SuggestedLong term contractFull timeWork at officeFlexible hours
- ...scalability, and reliability across distributed systems running at extraordinary scale. Responsibilities: Architect and scale the Contact Creation Engine, ensuring a single source of truth for contact data with 99.95% availability and minimal latency Enhance and...SuggestedRemote jobLong term contract
- Description : Job Title : Contact Center with Genesys Engage.YOE : 5+ Years.Location : Bangalore, Hyderabad.Notice Period : Immediate to 15 Days.Job Descriptions : We are looking for an experienced Contact Center Engineer with strong hands-on expertise in Genesys and Genesys...SuggestedImmediate start
- ...powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role – Contact centre BA Level - Senior Responsibilities, Skills and Expertise - Contact centre operation & modernization – Hands-on...SuggestedFull time
- ...Preferred Qualifications: Knowledge of Google Workspace (Gmail Sheets Docs Slides and Drive). Experience managing teams in a contact center service environment. Familiarity with Entrata software or similar property management platforms. Experience working with...SuggestedFull timePart timeWorldwideFlexible hoursAfternoon shift
- ...recruiters and making final hiring decisions. # Scale and manage performance Run the floor during shifts, drive core KPIs (dials, contacts, talk time, appointments or sales, conversion rate) and hold team leads and agents accountable to clear targets. # Execute training...SuggestedPermanent employmentFull timeShift workNight shift
- Job Title : Data Analyst Contact Center Analytics.Location : Gandhinagar, Gujarat.Job Mode : On-site/ Remote.Shift Timing : 6:30 PM IST 3:30 AM IST (Flexible for US clients).Experience : 3+ Years.Benefits : Food allowance, Night shift allowance (as per the process), Cab/ Petrol...SuggestedRemote jobUS shiftFlexible hoursShift workNight shift
- ...value growth exceeding 25% annually over many years. Job Description We are looking for a highly skilled Amazon Connect Contact Center Engineer to join our dynamic team. The ideal candidate will have significant experience in designing, developing, and maintaining...SuggestedFull timeInternshipRemote jobWorldwideRelocation
- ...Create, implement, interpret and manage all Genesys reporting to drive consistent definition and centralized data analytics for all contact center teams and programs · Analyze caller behavior data from IVR applications and Genesys platform to facilitate data-driven...SuggestedRemote job
- Executive - Customer Service (Night Shift - Inbound Contact Center) Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...SuggestedImmediate startNight shift
- ...Job Description: Cisco Webex Contact Center – Presales Engineer / Solution Consultant Position Overview The Cisco Webex Contact Center Presales Engineer is responsible for supporting the sales organization by providing technical expertise, solution design, and product...Suggested
- ...Job Purpose Capability to manage and support Cisco Contact Center applications delivery with desired uptime. Expertise in Cisco Contact Center Solutions with component level depth on Cisco Components (Voice Gateway Dialer PG ICM Router Logger CVP List Management IVR management...SuggestedFull time
- ...Job Overview: The Medical Contact Center Sr. Specialist will be responsible for responding to medical information queries product quality complaints and any general queries that may be received via the Medical Contact Center. Summary of Responsibilities: Receive...SuggestedFull timeWork at office
- ...Mindera is looking for an experienced Engineering Manager to lead and scale engineering capabilities within a large-scale contact centre ecosystem . This role sits at the heart of the customer experience, directly influencing how millions of customer interactions are handled...SuggestedFull timeHybrid work
- ...growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the Role: The Contacts Team is at the heart of our CRM platform, managing the core infrastructure for contact records, views, filters, segmentation, and...Remote jobFull timeFlexible hours
- ...customer and offer a differentiated experience. To partner with us in this mission we are looking for a talented Specialist - Contact Center (Outbound) to join our Customer Service team in Mumbai. Your typical week might include the following: Execute and Supervise...Full timePart timeFixed term contract
- ...behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language...Full timeFixed term contractHome officeShift workWeekend workWeekday work
- Workforce Management & Analytics Specialist Contact Center Operations Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Long term contractLocal areaImmediate startFlexible hours
- ...evening shift (12:00 PM 8:00 PM IST) . Payment Experience roles at Flywire are not your typical support roles. As the first point of contact at Flywire you will be equipped with broad knowledge of Flywires core business capabilities which alongside your positive attitude...Full timeHybrid workRemote jobFlexible hoursWeekend workAfternoon shift
- ...fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Center Shared Services Representative. In this role, you will: Working in a contact center environment handling multiple...Permanent employmentFlexible hours
- ...fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative. In this role, you will: Answers (or makes) phone calls from our HSBC customers in a polite and friendly...Permanent employmentFlexible hours
- Contact Centre Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...Full timeImmediate startWorldwideUS shiftFlexible hoursShift work
- Customer Contact Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...40 hours per weekFull timeTemporary workImmediate startRelocationShift workNight shift
- Description : Job Description : Dynamics 365 Contact Center Architect.Location : Gurugram / Mumbai / Pune / Bangalore / Hyderabad / Chennai.Grade : Sr. Con / Manager.Experience : 6 to 10 Years.Salary : Upto 32 LPA.Job Summary : We are looking for a highly experienced and innovative...
- ...needed for new business opportunities and implementation of Genesys set up and workflows for new clients Requirements ~5+ years in a contact center support environment, strong recent experience in utilizing Genesys cloud CX platform ~ Skills in Genesys CX platform...Remote job
- ...tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook. Inviting applications for the role of Assistant Vice President Contact Centre Lead! In this role the person will be responsible for leading the overall operations of a financial services account. Will...Full time
- About HighLevel: HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million...Remote jobLong term contractFull time
- Job Purpose VoIP Engineer (Asterisk Kamailio) - 5-7 Years Experience Duties and Responsibilities A-Minimum required Accountabilities for this role VoIP Infrastructure Design & Maintenance: oConfigure deploy and maintain FreeSWITCH and Kamailio-based systems. ...Full time
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