Average salary: Rs968,329 /yearly
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- ...customer and offer a differentiated experience. To partner with us in this mission we are looking for a talented Specialist - Contact Center (Outbound) to join our Customer Service team in Mumbai. Your typical week might include the following: Execute and Supervise...SuggestedFull timePart timeFixed term contract
- ...Collab Contact Centre Location : Mumbai / Bengaluru Required Skills (Must Have and should meet all the below standards for qualifying to this role) Installation of UCCE components such as ICM CVP CUIC Finesse CCMPVVB CUSP Configuration of UCCE...SuggestedFull time
- Job Title : Telephony Engineer (Cisco Contact Center)Location : India (Remote / Hybrid, based on project needs) Employment Type : Full-Time Industry : Healthcare / Technology ServicesAbout the Role :We are seeking a skilled Telephony Engineer to design, implement, and support...SuggestedFull timeHybrid workRemote job
- ....S. consumers through high-quality phone and written interactions. Experience: ~5+ years in customer service, preferably in a contact center or B2C environment. Key Responsibilities: Deliver clear, fluent, and professional communication with strong active listening...SuggestedShift work
Lennox India Technology Centre
Chennai15 days ago - ...through deduplication, data standardisation, and enrichment. Conduct secondary research to verify and enhance database records with contact and firmographic details Run Salesforce reports and dashboards to support campaign tracking and sales alignment. Collaborate...SuggestedRemote job
LeewayHertz
Gurgaon5 days ago - ...fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative Business: Bankwide Operations Principal Responsibilities Answers (or makes) phone calls from our HSBC...SuggestedPermanent employmentFlexible hours
HSBC
Secunderabad5 days ago - ...Senior AIML and Python Developer - IVR Contact Center - Assistant Vice President is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology...SuggestedFull time
- ...skills in a field filled with exciting challenges and opportunities. Job Summary About the role We are seeking a highly skilled Contact Center Senior Specialist to provide operational support for our Genesys Cloud CX /Nice Cx One /Webex CC environment. The ideal...Suggested
Orange Business
Gurgaon1 day ago - ...architecture, software development and the provision of operational support services for our Insurance Solutions business unit The Contact Center manager will lead a high-performing team of engineers and analysts to Contact Center solutions with both customer and agent...SuggestedFull timeLocal areaFlexible hours
Empower India
Bangalore1 day ago - ...growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the Role: The Contacts Team is at the heart of our CRM platform, managing the core infrastructure for contact records, views, filters, segmentation, and...SuggestedRemote jobFlexible hours
HighLevel
Delhi1 day ago - Position Summary... What you'll do... Job Description Job Title – RESOLUTION SPECIALIST, CONTACT CENTER Experience range – 1 - 4 years Flexible to work in night shift Work Location – Bangalore Job Summary You make sound judgments and promote a Associate...SuggestedPermanent employmentWork at officeFlexible hoursShift workNight shift
Walmart Global Tech India
Bangalore1 day ago - ...Create, implement, interpret and manage all Genesys reporting to drive consistent definition and centralized data analytics for all contact center teams and programs · Analyze caller behavior data from IVR applications and Genesys platform to facilitate data-driven...SuggestedRemote job
- ...software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelor's or master's Degree. Ensure System Uptime - Maintain 24/7 availability and reliability...SuggestedLong term contractHybrid work
IBM
Gurgaon6 days ago - ...fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Center Premier Specialist In This Role, You Will Working in a contact center environment handling multiple customer queries...SuggestedPermanent employmentFlexible hours
HSBC
Bangalore21 days ago - ...Excel Skills ~ Ability to provide objective, constructive, and actionable feedback. Preferred Qualifications Experience in contact centers, BPO, or customer experience operations. Knowledge of continuous improvement methodologies Experience developing QA...Suggested
Aliens Tattoo
Mumbai3 days ago - ...paradigm blindness To be able to use factfinding techniques and diagnostic tools to identify and break down business problems related to contact center operations Suggests multiple alternatives approachessolutions for contact center issues based on internal and external...Local area
Walmart Global Tech India
Bangalore1 day ago - ...As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating...
Kotak Mahindra Bank Limited
Thane1 day ago - ...Role: Presales Solution Architect - Contact Center Technology Location: Noida Job Description: A seasoned professional who understands the full life-cycle of a pre-sales engagement including solution design, OEM tech partners' engagement, customer presentations,...Full time
HCLTech
Noida1 day ago - ...Job Summary We are seeking an experienced specialist who can design develop and maintain Asterisk/FreePBX telephony systems for contact center and conferencing environments while also building APIs for call routing call bridging conferencing control and integrations....Full time
- ...automation, AI-driven interactions, and 3CLogic integrations. This role focuses on designing, implementing, and optimizing voicebot and contact center automation solutions that enhance user experience, minimize manual effort, and boost overall service efficiency....
PepsiCo
Secunderabad2 days ago - ...Do you like talking with customers Is front-line customer service a passion of yours Barracuda Networks is looking for experienced Contact Center Representatives to join our team. This role is a customer-facing position requiring superb customer focus and soft skills. In...Local areaWorldwide
Barracuda
Bangalore3 days ago - ...effectively in a team-oriented environment Preferred Qualifications: Previous leadership or supervisory experience, particularly in a contact center. Experience using Google Workspace or Microsoft Office Suite (Docs/Word, Sheets/Excel, Slides/PowerPoint). Experience in...Part timeWorldwideFlexible hoursShift work
Entrata
Pune3 days ago - ...regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits...Full timeContract workTemporary workWork at officeLocal areaRemote jobShift work
Mass Markets
Namchi3 days ago - ...applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us....Part timeWorldwideShift work
Entrata
Pune3 days ago - ...As a Sky Service Cards - RM-Sky Channel-Contact Centre Inbound Executive, you will be the first point of contact for our customers. Your primary responsibility is to ensure an exceptional customer experience by promptly and efficiently addressing their inquiries, concerns,...
Kotak Mahindra Bank Limited
Noida1 day ago - ...Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities...
Accenture services Pvt Ltd
Navi Mumbai1 day ago - ...The Sky Service Product - RM-Sky Channel-Contact Centre Inbound role is a critical position within Kotak Mahindra Bank Ltd. As a Customer Service Executive, you will be the face of our company, ensuring client satisfaction and providing an exceptional level of service. Your...
Kotak Mahindra Bank Limited
Noida1 day ago - Description :How will you make an impact in this role?We are looking for a seasoned Contact Center Architect with strong domain experience in conversational AI systems. The Senior Engineer, Contact Center AI will design, build, deploy, and maintain AI/ML-powered capabilities...
- Executive - Customer Service (Night Shift - Inbound Contact Center) Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Immediate startNight shift
- ...Job Overview: The Medical Contact Center Sr. Specialist will be responsible for responding to medical information queries product quality complaints and any general queries that may be received via the Medical Contact Center. Summary of Responsibilities: Receive...Full timeWork at office
