Average salary: Rs900,225 /yearly
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- ...engineering and test automation for next-generation conversational customer experiences powered by Google CCAI, Five9, Cyara, and AI-driven contact center technologies. The role focuses on designing and implementing automation frameworks for Voice AI, conversational IVR, virtual...Suggested
- Job Summary : As a Consultant, you will lead contact center transformations on AWS-led platforms. You will support and contribute to business development, market unit growth, and project delivery.Roles & Responsibilities : - Lead teams in designing, developing, and implementing...Suggested
- ...with internal teams to escalate and resolve routine issues, ensuring a positive client experience. Conveys information effectively with contacts within the immediate job area that requires little explanation or interpretation, ensuring smooth coordination within the team....SuggestedImmediate startWorldwide
- Role overview :We are seeking an experienced Five9 Architect to lead the architecture and solution design of enterprise contact center platforms and integrations.The ideal candidate will have strong expertise in Five9, contact center technologies, Work Flow Automation, CRM...SuggestedImmediate start
- ...companies look at customer communication.Read our growth story here.Role summary :You will own end-to-end delivery of enterprise Voicebot/Contact Centre projects - driving execution from kickoff to go-live and steady-state performance, across multiple systems and stakeholders....Suggested
- ...The CCaaS Integration Consultant/Developer is responsible for designing, developing, and maintaining scalable software solutions for Contact Center as a Service (CCaaS) platforms. The role involves working with modern CCaaS technologies, including Computer Telephony Integration...Suggested
- ...too. Join us and build an exceptional experience for yourself, and a better working world for all. Product Manager, Customer Contact Experience Services Job family: Technology Delivery Role type: Product Management Organization: EY Technology, Infrastructure...SuggestedFull time
- Role Overview : We are looking for an experienced Amazon Connect Engineer with strong contact center and AWS experience. The candidate will be responsible for designing, developing, integrating, and supporting cloud-based contact center solutions for large enterprise environments...Suggested
- ...is suited for someone who has a strong foundation in software testing and is interested in building expertise in Amazon Connect, IVR, Contact Center, Salesforce Service Cloud Voice, APIs, and AI-powered customer experiences. You will work closely with experienced QA...SuggestedPaid InternshipFull time
- ...scalable, and intelligent solutions. We are looking for an AWS Amazon Connect QA Consultant / Sr. QA Consultant to support complex cloud contact center implementations involving Amazon Connect, IVR/self-service, omnichannel communications, Salesforce Service Cloud Voice, APIs,...SuggestedFull time
- ...discretion when making decisions and working to resolve operational issues. Communicates regularly with clients, acting as a point of contact for basic inquiries, concerns, and feedback. Executes routine tasks with some deviation from standard practices, accomplishes day-to-...SuggestedFull time
- Responsibilities : - Demonstrate strong understanding of enterprise contact centre architecture.- Understand how agent desktop, routing, skills, queues, and telephony integrations function within enterprise ecosystems.- Support transition planning and migration efforts toward...SuggestedHybrid work
- ...focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience...SuggestedHourly payHybrid workWork at officeRemote jobFlexible hoursRotating shiftWeekend work
- Job Summary : We are looking for an experienced Contact Center Project Manager / Ameyo Specialist to lead technology-led initiatives across the Bank's customer service channels. The role will own end-to-end delivery of contact center projects covering IVR enhancements, AI-enabled...Suggested
- ...their enterprise Genesys Cloud CX environments. The ideal candidate will collaborate with various teams to deliver reliable and scalable contact center solutions.Key Responsibilities :- Administer, configure, and support Genesys Cloud CX environments.- Design and maintain IVR,...Suggested
- ...responsible for the design, implementation, support, optimization, and lifecycle management of enterprise voice, collaboration, and contact center platforms. This role serves as the technical lead for voice infrastructure, cloud communications, carrier services, and contact...Work at officeRelocation
- ...solutions! What you will be doing: • Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. • Processes a high...Full time
- ...million conversations every day for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa.Today, the omnichannel contact centre, communication API suite, and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging...
- ...Senior Dynamics 365 Contact Center Functional Consultant (CCaaS / Omnichannel SME) Position Summary We are seeking a highly experienced Senior Dynamics 365 Contact Center Functional Consultant with deep expertise in Dynamics 365 Contact Center (CCaaS) and Omnichannel Customer...Remote job
- Genesys Cloud Contact Center Developer Position Description Experience Total IT Experience: 3 to 5+ years in software development or contact center engineering. Relevant Experience: 3+ years of hands-on, dedicated experience designing, developing, and deploying...Full time
- Contact Center Call Routing EngineerJob Description :BETSOL is recruiting a Contact Center Call Routing Engineer to be part of a team of talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual...Work at officeWork from home
- Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst-Messaging Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services...
- ...their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative. In this role, you will: Answers (or makes) phone calls from our HSBC customers in a polite and friendly...Permanent employmentFlexible hours
- ...platform, constantly evolving to adapt to changes in the business landscape. The Opportunity: In this role as Senior System Engineer (Contact Center Developer), you will lead the design, development and maintenance of advanced Contact Center solutions and Telephony Platform...Worldwide
- ...Do you like talking with customers? Is front-line customer service a passion of yours? Barracuda Networks is looking for experienced Contact Center Representatives to join our team. This role is a customer-facing position requiring superb customer focus and soft skills. In...Local areaWorldwide
- ...Reports Directly to: Contact Center Assistant Manager Position Overview: The Contact Center Supervisor will oversee and assist contact center employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints....Full timeWork at officeLong distance
Rs 6 lakh p.a.
...looking for a highly result-oriented Sales + Operations + Analytics Manager to build and manage Loom Solar's high-performance contact center. The manager will be responsible for converting 500+ daily customer calls and leads into measurable business revenue...Full timeHybrid workShift workDay shift- ...experience in CXone Studio scripting, IVR development, and API-based integrations. The candidate will be responsible for building scalable contact center solutions across voice and digital channels, ensuring high-quality customer experience and system performance.Key...
- About HighLevel:HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes...Long term contractFull timeRemote jobWorldwide
- Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent...Full timeWorldwide