Average salary: Rs889,038 /yearly

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  • Director of Sales Contact Center Operations

     ...recruiters and making final hiring decisions. # Scale and manage performance Run the floor during shifts, drive core KPIs (dials, contacts, talk time, appointments or sales, conversion rate) and hold team leads and agents accountable to clear targets. # Execute training... 
    Suggested
    Permanent employment
    Full time
    Shift work
    Night shift

    Lytegen

    Sahibzada Ajit Singh Nagar
    more than 2 months ago

  • Contact Centre Representative

     ...their hopes and realise their ambitions.   We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative . In this role, you will : Answers (or makes) phone calls from our HSBC customers in a polite and friendly... 
    Suggested
    Permanent employment
    Flexible hours

    HSBC Global Services Limited

    Hyderabad
    1 day ago

  • English Speaker - Customer Service Agent

     ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Accenture... 
    Suggested
    Flexible hours
    Shift work

    Accenture

    Mumbai
    9 days ago

  • Salesforce Developer - Contact Center

     ...innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary Salesforce COntact Center / Integration Developer with extensive experience integrating Salesforce (Service Cloud, OmniChannel, Voice/CTI) with... 
    Suggested
    Full time
    Local area

    Cencora

    Pune
    15 days ago

  • Engineer, Contact Center Technology

     ...rewarding, don't just join a company with a mission. Join a mission with a company behind it. What You'll Be Doing: Engineer, Contact Center Technology The Engineer, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing contact center... 
    Suggested
    Immediate start
    Remote job

    Evolent

    Pune
    a month ago

  • Business Analyst (Contact Center Domain)

     ...We are looking for an experienced Business Analyst with strong exposure to Contact Center projects and a solid understanding of Microsoft Dynamics . The ideal candidate will work closely with business stakeholders, solution architects, and technical teams to gather requirements... 
    Suggested
    Work at office
    Remote job
    Flexible hours

    Capgemini

    Bangalore
    4 days ago

  • Team Leader - Contact Centre Specialist

     ...Lead / Network Manager Key Skills : Team Handling,Team Leader,Team Management,Teamwork,CallCentre,Tele Calling,Tele Caller,Inbound Contact,Chat Support,Email Support Education : PG/ Master Note: This is a requirement for one of the Workassist Hiring Partner.... 
    Suggested
    Immediate start

    Workassist

    Chennai
    16 days ago

  • Process Analyst Human Resource Operations - Contact Center

     ...opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Process Analyst – HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be... 
    Suggested
    Long term contract
    Hybrid work
    Flexible hours

    IBM

    Bangalore
    16 days ago

  • Customer Service & Experience Officer

     ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs About Accenture Accenture is a global professional services company with leading capabilities... 
    Suggested
    Shift work

    Accenture in India

    Bangalore
    16 days ago

  • Technical Support Engineer, 1 - (Contact Center/Dialer)

     ...Cycle across Full Stack, Frontend and Backend Development and UI / UX engineering). Preferred Qualifications ~ Experience with Contact Center environments , including: ~ Contact Center Agents Floor operations ~ SIP/VoIP, Wireshark, Patching, Ansible Scripting,... 
    Suggested

    Bread Financial

    Bangalore
    2 days ago

  • English Speaker - Customer Service Agent

     ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional... 
    Suggested

    Accenture

    Mumbai
    2 days ago

  • Presales Solutions Architect- Contact Center Technology

     ...Role: Presales Solution Architect - Contact Center Technology Location: Noida Job Description: A seasoned professional who understands the full life-cycle of a pre-sales engagement including solution design, OEM tech partners' engagement, customer presentations,... 
    Suggested
    Full time

    HCLTech

    Noida
    16 days ago

  • Software Engineer III - Cloud Contact Center Engineer

     ...future from the ground up, offering you the chance to join us and make a significant impact. As a Software Engineer III - Cloud Contact Center Engineer at JPMorgan Chase within Chase UK, you will design, implement, and support our enterprise contact center solutions using... 
    Suggested

    JP Morgan Chase & Co.

    Bangalore
    25 days ago

  • Team Lead Contact Center

     ...service teams, and take a lead role in communicating resolution status updates to appropriate parties. Proactively initiate customer contact to ensure the highest possible quality of customer service. Key Responsibilities Responsible to lead a team of contact center resources... 
    Suggested
    Full time
    Part time
    Work at office
    Work from home
    2 days week
    3 days week

    Ameriprise Financial Services, LLC

    Gurgaon
    5 days ago

  • USI-EH26-Consulting-C&M-Digital Foundry--Contact Center

     ...transformation and operational excellence. Level: Associate (Junior Associate, Lead Junior Associate, Associate, Lead Associate) The Contact Center Associate in the Banking sector is a customer-facing role responsible for delivering comprehensive voice-based support for... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Shift work
    Night shift

    Deloitte

    Secunderabad
    25 days ago

  • #ACN GN - SONG - Service - Contact Center - Manager

     ...clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Contact Center Transformation Lead | Level: Manager/Senior Manager | Years of Exp: 10+ Years Explore an Exciting Career at Accenture Are... 

    Accenture in India

    Bangalore
    16 days ago

  • India Contact Center Professional

     ...applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.... 
    Worldwide
    Shift work

    entrata india

    Pune
    2 days ago

  • Client Services Support Agent

     ...Skill required: Customer Operations - Voice - Collections Processing Designation: Customer Contact Comms Associate Qualifications: BCom/Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Expert About Accenture Accenture is a... 
    Shift work

    Accenture

    Gurgaon
    9 days ago

  • Customer Contact Comms Associate-Messaging

     ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Accenture... 
    Flexible hours
    Shift work

    Accenture in India

    Mumbai
    16 days ago

  • (IND) SENIOR RESOLUTION COORDINATOR, CONTACT CENTER

     ...strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About Team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics... 
    Permanent employment
    Work at office
    US shift
    Flexible hours
    Shift work
    Night shift
    Rotating shift

    Walmart Global Tech India

    Bangalore
    1 day ago

  • Customer Contact Comms Analyst-Voice

     ...Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities... 
    Flexible hours
    Night shift
    Weekend work

    Accenture

    Mumbai
    9 days ago

  • 811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

     ...As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating... 

    Kotak Mahindra Bank Limited

    Thane
    13 days ago

  • Customer Contact Comms Senior Analyst-Voice

     ...Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities... 
    Flexible hours
    Shift work

    Accenture in India

    Gurgaon
    16 days ago

  • Customer Contact Comms Analyst

     ...Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital... 
    Shift work

    Accenture in India

    Bangalore
    15 days ago

  • Analyst- Contacts Management- Remote, India

     ...through deduplication, data standardisation, and enrichment. Conduct secondary research to verify and enhance database records with contact and firmographic details Run Salesforce reports and dashboards to support campaign tracking and sales alignment. Collaborate... 
    Remote job

    LeewayHertz

    Gurgaon
    2 days ago

  • Contact Center Senior Specialist

    Rs 5 - 8 lakhs p.a.

     ...We are seeking a highly skilled  Contact Center Senior Specialist  to provide  operational support  for our  Genesys Cloud CX /Nice Cx One /Webex CC  environment The ideal candidate will be responsible for ensuring the stability, performance, and continuous improvement of... 

    Orange Business Services

    Gurgaon
    a month ago

  • Lead FullStack Engineer - Contacts

     ...applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.... 
    Long term contract
    Remote job

    HighLevel

    India
    1 day ago

  • Team Manager, Contact Center

     ...operations Ticketing system and other tools used to handle customer requests Escalation matrices Customer request process lifecycle Manages contact center operations and supports new initiatives Interprets standard reports for example call trends assignment and tracking reports... 
    Local area
    Shift work
    Weekend work

    Walmart Global Tech India

    Bangalore
    1 day ago

  • (IND) TEAM LEADER, CONTACT CENTER

     ...for Goods Not for Resale, Business Intelligence ; Robotic Process Automation, Networking, and Pre ; Post Payment Audits. The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven... 
    Permanent employment
    Contract work
    Work at office
    Flexible hours
    Shift work
    Night shift
    Rotating shift

    Walmart Global Tech India

    Bangalore
    1 day ago

  • Senior Manager Operations (Contact Point Verification -BFSI)

     ...Role Summary We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring... 

    Authbridge Research Services

    Gurgaon
    6 days ago