Average salary: Rs445,856 /yearly
More stats- ...growing and looking for people to join International MNC BPO Inbound Contact Centres in ÂMohali Â& Chandigarh Please get in touch to... ...and through hard work and perseverance, have worked way through a number of critical roles in various companies to get the position I have...SuggestedLong term contractWork at office
- Number of Posts : 1 Experience : 3-5 year(s) Skills required : More Than 3 Years of experience and knowledge of Adobe CS, XHTML, HTML5, CSS, Responsive Design(Bootstrap 3/4), JQuery So, if you are a Graphic Web Designer with 1- 2 years of experience and an online portfolio...Suggested
- Number of Posts : 4 Experience : Skills required : Any graduate, Proficient in English communication and writing skills, able to handle the client calls. Must able to work in US Shifts.SuggestedUS shift
- ...We are seeking a skilled Cisco Contact Center Administrator to manage and optimize our contact center operations. The ideal candidate will have extensive experience in Cisco systems and a strong background in troubleshooting and system administration. Responsibilities...Suggested
- ...ASTER DM HEALTHCARE LIMITED is looking for an Associate – Centralised Contact Center to join our dynamic team and embark on a rewarding career journey. Job Overview: The Associate – Centralised Contact Center (Aster Laboratory) is responsible for ensuring effective...Suggested
- ...Create, implement, interpret and manage all Genesys reporting to drive consistent definition and centralized data analytics for all contact center teams and programs · Analyze caller behavior data from IVR applications and Genesys platform to facilitate data-driven...SuggestedRemote job
- ...Job Title: Contact Centre Manager Location: Ahmedabad CTC: 6–7 LPA Experience Required: 5+ Years (Outbound/Telesales + Team Handling) About the Role: We are looking for an experienced and result-driven Contact Centre Manager to lead our Inbound and Outbound operations...Suggested
- Job role : CRM & Contact Center ArchitectLocation : PuneExp : 4 -5 yearsAre you the CRM & Contact Center Architect the Banking World Needs? We are seeking a seasoned Solution Architect who thrives at the intersection of technology, customer experience, and regulatory compliance...SuggestedFull time
- ...troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network Log and track faults for voice customers and provide progress update reports until resolution...Suggested
- ...Deliver First Call Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf...SuggestedWork at office
- ...Must-Have Unified Communication Manager; Contact Center Good-to-Have ~ MS Telephony; Cisco WebEx; Genesys Contact Center; Solution; Design & Implementation Responsibility of / Expectations from the Role 1 Excellent Communication and Articulation Skills 2 System...Suggested
- ...Role And Responsibilities Responsible for Operations at Contact Center Accountable for customer service at contact center, customer escalations, customer satisfaction. Responsible for all LoBs & queues like Inbound / email resolution / complaint management / grievance...Suggested
- ...Service Einstein, all powered by the Service Cloud platform. Service Cloud is looking to hire Senior Product Managers to drive our Contact Center product portfolio in Service Cloud. In this role, PMs will drive execution for their product set with AI, automation and rich...SuggestedFull time
- ...build strong internal and external relationships. This role requires flexibility to work US hours shifts. About the Team Walmart Contact Center is a high-volume, metrics-driven environment providing best-in-class service to customers, stores, and associates via phone,...SuggestedPermanent employmentShift workNight shiftRotating shiftUS shift
- ...Aster Medcity is looking for Associate. Centralised Contact Centre to join our dynamic team and embark on a rewarding career journey Handle inbound and outbound calls for customer inquiries and support. Provide accurate information and assistance to customers. Resolve...SuggestedPermanent employmentFull time
- ...Job Summary: We are seeking a highly skilled Contact Center Engineer with experience in both Avaya and Cisco platforms. The role involves deploying, configuring, maintaining, and supporting enterprise contact center solutions to ensure optimal performance, availability...
- ...Excellent Communication skills candidates are looking to add to their career and track record through working internationally with Contact Centre Candidates looking for first time job are also attracted to work in BPO because of the healthy work environment & employee...Long term contractWork at officeShift work
- ...Contact Centre Automation Projects with experience in any one of the following clusters Cluster 1 · IVR Simplification · Automation for self-service (Voice bots) · ID &V - CLI/ANI , OTP , Voice ID Cluster 2 · Data - Migration, storage and management (real time...
- ...We are looking for an experienced Contact Center Engineer with hands-on expertise in Avaya Aura and Cisco Contact Center technologies. The ideal candidate will manage, configure, and support enterprise-level voice infrastructure, ensuring optimal performance, availability,...
- ...Outpace Consulting Services is seeking a Team Lead - Contact Centre to manage a team within a leading ITES company, specifically for an HR Helpdesk . This role involves overseeing daily operations, ensuring consistent performance in handling customer interactions across...
- ...Contact Centre Solution Expert GVK Emergency Management and Research Institute (GVK EMRI) is seeking a highly specialized Contact Centre Solution Expert to ensure the seamless integration and optimal performance of our emergency response contact center systems in Hyderabad...
- BA/PM Channels Contact Center Automation(Sr Consultant/Manager)Exp : 7-13yrsLocation : Pune/BangaloreJob Description :Company Overview :EIL Global IT Solutions and Services Pvt Ltd is a leading IT services provider operating across the Asia Pacific and EMEA regions. Headquartered...Full time
- ...MT-Contact Center UK - RET006688 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...Full timeTraineeship
- A contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner. Qualification For Calling Agent ~4 or more years experience in the contact...Flexible hours
- ...needed for new business opportunities and implementation of Genesys set up and workflows for new clients Requirements ~5+ years in a contact center support environment, strong recent experience in utilizing Genesys cloud CX platform ~ Skills in Genesys CX platform...Remote job
- ...business and our customers across the globe. Job Description: McDonalds has an exciting opportunity for a Manager, Delivery (Contact Center Delivery Specialist) role based in ourIndia Global Business Services Office. You will be responsible for partnering with the...Work at office
- ...: Two days in-office.Why This Job's a Big Deal :This position is responsible for managing a variety of tasks supporting the overall contact center technology ecosystem including phone & messaging platforms, IVR, and reporting. This individual must monitor system uptime, conduct...Work at officeRemote jobHybrid work
- ...other characteristic protected by applicable laws, regulations and ordinances. Job Description: Designation -Product Manager, Contact Cooled Rotary & Small Air Experience : - 5 -10 years Location : - Ahmedabad(Gujarat) Job Summary: To develop and execute...Temporary workLong term contract
- ...Job description Job Title: GenesysCloud CX Contact Center consultant Duration: Full time role Location: Onsite (Bangalore Bagmane Tech Park) Note: Need someone who can join in less than 30-45 days. Note: Need someone who can join in less than 30-45 days. Note...Full time
- ...Excellent Communication skills candidates are looking to add to their career and track record through working internationally with Contact Centre Candidates looking for first time job are also attracted to work in BPO because of the healthy work environment & employee...Long term contractWork at officeShift work