Average salary: Rs354,340 /yearly
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...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
You make sound judgments and promote a customer/member-focused environment
You optimize execution and results
You inspire commitment through communication and influence
You demonstrate adaptability while thinking and acting strategically
You proactively lead volunteer...
Hiring for Team Lead - BPO/Contact Center
Interested candidates inbox your resumes to ****@*****.***
POSITION: -
Team Leader - Operations
LOCATION: -
Chennai, India
JOB PROFILE:-
Educate/Remind & Review their respective team/individuals on...
...to understand reported escalation and jointly develop a solution which is agreeable for the customer.
Serve as leaders and point of contact for escalated contact resolution for complex problems
Coordinating with the customers for developing an escalation management plan...
...Education / Preferred Qualifications
Bachelor's Degree holder
At least 2-4 years of proven team management experience in a contact centre environment, preferably in a banking industry
Professional qualifications in the areas of Quality Management, Six Sigma, COPC...
...DBS strategy of Joyful Banking - through Customer Journeys and Digital Banking reach
To take accountability for KPIs such as First Contact Resolution (FCR), Customer Satisfaction (CSAT), Complaint Management Index (CMI), Average Handling Time (AHT), Individual...
...interaction
• Excellent communication with International Voice experience
For more details reach out the following HR @ PERSONAL NETWORK CONTACT-
Neha - (***) ***-****
Raj - (***) ***-****
~EMAIL – [HIDDEN TEXT] ( No Space after '@')
'PERSONAL NETWORK - NETWORKING FOR A...
...during the sales process.
Responsibilities
Single point of contact for planning work and resources, delegate tasks and set deadlines... ...FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read...
...Agency Lending - Chennai
Grade
(if applicable)
(Functional)
Number Of Direct Reports
11
Directorship / Registration
Position... ...function you manage in the processes and be a single point of contact (SPOC) for your respective teams.
Liaising closely and provide...
...END vehicle
Salary - 15000 - 18000 per month
Age 30 and above
Location - Anna Nagar
For further details about job contact on below number
Kindly call us at (***) ***-****
A valid driving licence
Knowledge of traffic rules and regulations
Sound judgement...
...year
Should have basic knowledge of recruitment is added advantage
Any degree/MBA HR/PG DIP HR/MSW can apply
Contact : Anushya HR
Contact number : (***) ***-****
Feel free to call.
Kindly refer your friends
eed Hr Recruiter
Permanent work from home
Should...
...completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner... ...products consistent with customer requirements
~- Single point of contact for Program & cascade customer requirements to Project Team
~-...
...Securities Services business lines are optimised by ensuring each contact person understands the big picture of the client, and what the... ...Services – 2S India
Grade:
(if applicable)
(Functional)
Number of Direct Reportees:
None
Directorship / Registration:
Position...
...SharePoint features and reporting status to management. • Be the point of contact for all things SharePoint and Crystal reports. What Skills &... ...Email: ****@*****.***
Contact Number: (***) ***-****
Embark on a rewarding journey together with us!...
...adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with... ...may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country...
...across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive... ...and redacts CVs to reduce potential reviewer bias.
Please contact [email protected] if you need the job advert or form in another format...
...·
Design & execute resource plans to ensure the right type and number of resources that are required to fulfill the planned projects are... ...The role is based out of Chennai (India).
Willingness to travel within and outside India is essential.
Contact :
****@*****.***
...Salary: As per the industry standards
Location: Siruseri (Opp to Siruseri Sipcot Entrance)
Contact: Head HR - Mr. Chari - ****@*****.*** - (***) ***-**** (whatsapp number)
Role:
Doctor - Other
Industry Type:
Medical Services / Hospital
Department:...